Hotels near Dorothea Dix Library and Museum

"The hotel was out of pillows for the pull out couch, the bed sheet and shower curtain was stained, mold on the bathroom ceiling. Could use another waffle maker, had to wait 20 minutes on the line before we could make a waffle."

"Room was clean , air continuing issue that wasn’t taken care of, staff was great, didn’t go to breakfast cause it was another cost that was pricey , parking was tuff cuz was valet n time to get car was longer than anticipated! "

"During booking, the website was unclear about key details, and when I called to confirm amenities and policies, the staff member I spoke with was rude and unhelpful. Questions about room type and fees were answered vaguely, which should have been my first warning sign. . The front desk staff offered no greeting, explanation of hotel amenities, or acknowledgment of the earlier issues I raised during booking. When I mentioned discrepancies between what I booked and what I was given, the response was dismissive, with no effort to investigate or resolve the issue. Based on the lack of professionalism and poor customer service from the booking process through check in, I would not recommend this hotel unless there is a significant improvement in how customers are treated."