Best Western Palace Hotel & Casino

4.0 star property
Beachfront, with indoor pool

Choose dates to view prices

Photo gallery for Best Western Palace Hotel & Casino

On the beach
In-room safe, desk, iron/ironing board, free WiFi
Indoor pool, pool loungers
2 restaurants, breakfast served
Exterior
The Best Western Palace Hotel & Casino sits oceanside, offering relaxation and entertainment. Unwind at the spa, try your luck at the casino, or enjoy breakfast with sea views. The property includes an indoor pool and business center, with staff ensuring a comfortable stay.

Reviews

7.4 out of 10
Good

Popular amenities

  • Hot tub
  • Bar
The current price is S$116
includes taxes & fees
1 Nov - 2 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

Standard Room, 1 Double Bed, Non Smoking

7.2 out of 10
Good
(14 reviews)

Highlights

Heating
Connecting rooms available
LED TV
Private bathroom
Hairdryer
Shower/bath combination
Electric kettle
Coffee/tea maker
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Single Beds, Non Smoking

7.4 out of 10
Good
(9 reviews)

Highlights

Heating
Connecting rooms available
LED TV
Private bathroom
Hairdryer
Shower/bath combination
Electric kettle
Coffee/tea maker
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Double Bed, Non Smoking, Sea View

7.0 out of 10
Good
(10 reviews)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
LED TV
Private bathroom
Hairdryer
Shower/bath combination
Electric kettle
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Single Beds, Non Smoking, Sea View

8.0 out of 10
Very good
(9 reviews)

Highlights

Heating
Connecting rooms available
LED TV
Private bathroom
Hairdryer
Shower/bath combination
Electric kettle
Coffee/tea maker
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, 1 King Bed, Non Smoking, Sea View

7.8 out of 10
Good
(11 reviews)

Highlights

Heating
Connecting rooms available
LED TV
Sofa bed
Private bathroom
Hairdryer
Shower/bath combination
Electric kettle
  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 1 King Bed, Non Smoking

Highlights

Heating
Connecting rooms available
LED TV
Private bathroom
Hairdryer
Shower/bath combination
Electric kettle
Coffee/tea maker
  • 16 sq m
  • Sleeps 2
  • 1 King Bed
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About the area

Located in Douglas, Best Western Palace Hotel & Casino is on the beach. Gaiety Theatre and Manx Museum are cultural highlights, and some of the area's activities can be experienced at Douglas Bay Horse Tramway and Castletown Golf Links. Curraghs Wildlife Park and Milntown House are also worth visiting.
Map
Central Promenade, Douglas, England, IM2 4NA

What's nearby

  • Douglas Beach - 1 min walk - 0.2 km
  • Palace Casino - 1 min walk - 0.2 km
  • Gaiety Theatre - 13 min walk - 1.1 km
  • Tynwald - 19 min walk - 1.6 km
  • Manx Museum - 19 min walk - 1.6 km

Getting around

  • Douglas Ferry Station - 7 min drive
  • Snaefell Mountain Railway Bungalow Station - 13 min drive
  • Isle of Man (IOM) - 23 min drive

Restaurants

  • ‪Frank Matcham’s - ‬11 min walk
  • ‪Sam Webbs - ‬13 min walk
  • ‪Cafe Villa - ‬11 min walk
  • ‪Marmaris - ‬9 min walk
  • ‪Terminus Tavern - ‬11 min walk

About this property

Best Western Palace Hotel & Casino

Upscale hotel by the sea
Take advantage of a casino, dry cleaning/laundry services and a bar at Best Western Palace Hotel & Casino. Take some time to relax at the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and ocean views. In addition to a health club and a business centre, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • An indoor pool, along with sunloungers
  • Buffet breakfast (surcharge), self-parking (surcharge) and a computer station
  • A banquet hall, wedding services and a front desk safe
  • A TV in reception, luggage storage and a lift
  • Guest reviews say great things about the helpful staff
Room features
All 133 rooms feature comforts such as 24-hour room service, as well as thoughtful touches such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • LED TVs with digital channels
  • Electric kettles, heating and daily housekeeping

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 4 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: GBP 12.95 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Paragon Restaurant

Things to do

  • Casino
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • On the beach
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1965

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately GBP 12.95 per person
  • Self-parking fee: GBP 4 per day
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

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Frequently asked questions

Does Best Western Palace Hotel & Casino have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Best Western Palace Hotel & Casino?

As of 6 Oct, 2025, prices found for a 1-night stay for 2 adults at Best Western Palace Hotel & Casino on 1 Nov, 2025 start from S$115.71, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Palace Hotel & Casino pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Palace Hotel & Casino?

Self-parking is available for GBP 4 per day.

What time is check-in at Best Western Palace Hotel & Casino?

Check-in start time: 4:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Best Western Palace Hotel & Casino?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Where is Best Western Palace Hotel & Casino located?

Nestled on the beach, this Douglas hotel is within a 5-minute walk of Douglas Beach and Palace Casino. Douglas Bay Horse Tramway and Gaiety Theatre are also within 15 minutes. Douglas Ferry Station is 22 minutes by foot.

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