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"The staff was outstanding. They were professional, helpful, friendly and went beyond in terms of service and attention. "

"We booked an executive twin room and were told on arrival that we had been upgraded from that room (which would have been on the 10th, 11th or 12th floor) to Room 1706 near the top of the hotel, with a fantastic view out over Porto to the Douro River and even a little piece of the Atlantic Ocean. The room was extremely quiet and very comfortable (although the pillows could use an upgrade). The internet connection was out our first night, so neither TV nor wifi worked, but we told the desk staff about it when we went out our first morning and it was fixed by the time we got back. Breakfast was very nice, served in a very large room, with lots of choices (including port and sparkling wine!) and specialty coffees available by order. The hotel is not centrally located, but metro stops are within walking distance and the metro is very easy to use, and taxis (inexpensive by US standards) easily got us to train stations for day trips and to the airport for departure."

"The Hotel is beautiful inside and outside. I like the central location of the hotel which made it easier to walk everywhere. I would recommend this hotel to friends and family."

"The property was very clean, staff was wonderful, food was excellent"

"Enjoyed a good stay. "