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Reviews of Dover Town Rooms

2.5 out of 5
Dover Town Rooms
5 Eastbrook Place, Maison Dieu Road, Dover, England

Reviews

8.4

Very good

Rating 10 - Excellent. 13 out of 24 reviews" "
Rating 8 - Good. 5 out of 24 reviews" "
Rating 6 - Okay. 4 out of 24 reviews" "
Rating 4 - Poor. 0 out of 24 reviews" "
Rating 2 - Terrible. 2 out of 24 reviews" "

9.4/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Isabella

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was clean and great, just the mattress was a little hard for me but everything else was fine!

10/10 Excellent

Nick

Stayed 2 nights in Feb 2024

8/10 Good

Grahame

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Central location
Stayed 1 night in Sep 2023

6/10 Okay

Gordon

Stayed 3 nights in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable beds and nice washroom
Stayed 2 nights in Sep 2023

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Dina

Travelled with group
Liked: Cleanliness, property conditions & facilities
Amazing view of the castle from a very spacious room. Very clean. We were in room 6 (twin beds) which was on the 1st floor (but in UK floors start with Ground so there was a flight of stairs). There was only one other room on that floor to share the bathroom with so no problem. The property does have a kitchen and a kitchenette so you can prepare (or reheat) meals. There is no staff on the property so you need to provide ID electronically in advance and will get keypad and other info before check in. I would definately stay here agsin.
Stayed 1 night in Jul 2023

10/10 Excellent

Stuart

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

6/10 Okay

denise

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
It was clean and tidy but its doesnt seem very safe the area. I wouldnt go on my own to stay.
Stayed 1 night in Jun 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Daryl

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room that is convenient to the city center.
Stayed 3 nights in Jun 2023

2/10 Terrible

Karen

Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another great stay
Clean comfortable room. Fan was great I didn't have one in my room last time I stayed. Everything I needed and excellent location
Stayed 3 nights in Jun 2023

10/10 Excellent

Tara

Liked: Staff & service, property conditions & facilities
Clean and bright. Lovely stay!
Stayed 3 nights in May 2023

10/10 Excellent

Amy L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very neat and tidy! Great location close to rail, castle and the waterfront! Very friendly when asking questions! Super clean!
Stayed 1 night in Apr 2023

8/10 Good

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Sollita

Stayed 1 night in Dec 2019

8/10 Good

Jorge

Business traveller
Stayed 1 night in Nov 2019

6/10 Okay

LK, Ontario, Canada

Travelled with family, Business traveller
This is really a review of Expedia, not Kent Escapes and Dover Town Rooms, who had closed the latter for long-term water-damage repairs. Apparently they told Expedia this, who replied that they'd note the change, then cancel and refund outstanding reservations. That didn't happen in my case, which left me sitting in Dover trying to get in touch with someone - anyone - about my reservation. When I finally did managed to talk to someone, I was told the above story. Perhaps the owners/managers are passing the buck here, but I'm inclined to believe them and suspect instead that Expedia dropped the ball. Luckily there were other options available in town. If my suspicion is right, it's the first problem I've had with Expedia, so I'm happy to write it off as a one-time glitch - all's well that ends well. But for other travellers it might be a cautionary tale about unreservedly trusting big booking sites like Expedia when reserving small local places: follow up early with the local business directly!
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Good ,When l ask for a fan , because room hot , one came next day. When l was having trouble with key, they came within about 1 hour and fix it.Room clean , good furniture, T.V. Very good shower. Not Good, had a bit of trouble getting in, as no one there to show me in.Took service charge ,out the day before l arrived, did not answer my emails on arrival procedure.Very noisy room, could hear people going in and of there rooms,doors banging when they are going out, including street door.Room door of course fire door, but very large gap at bottom, maybe, put some insulation tape on to cover, some of gap, to reduce noise. communal kitchen, smelt a bit damp , fridges could do with a bit of a clean. Garden had some work done , but still needs a bit of a clean. Bed a bit small , and lumpy mattress.But could live with it.Could do with more towel rails.
Stayed 6 nights in Jul 2019

8/10 Good

Katja

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Leonie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We really liked staying here. It was wonderfully clean and the kitchen was equipped with everything you need.
Stayed 4 nights in Sep 2023

2/10 Terrible

Runar

Stayed 1 night in Jun 2023