Hotels in Downtown Cherokee

"I was told by the reservation clerk that I booked a smoking room. When I showed him my reservation was indeed a non smoking he said he booked me in a 2 queen non smoking room in a smoking building. He did not tell me that I need my room key to advance the elevator to my room. I stood in there thinking I was stuck until someone from an upper floor advanced the elevator. A guest coached me on how to get to my room. Upon entering my room none of the lights would come on. I found housekeeping on the floor and they told me it was a master switch at the door for all the lights. Finally upon getting settled I went to use the restroom and there was left over urine and paper in the bowl. "

"Room was clean and spacious. Staff reminded me not to leave food in car to avoid bear breaking into car xD outdoor pool won’t work since chilly weather. Doesn’t look okay to swim anyway"

"The bed was comfortable and the room was clean, but no coffee machine, low water pressure for shower, and no breakfest."

"Hotel room and breakfast area was dirty. However staff was nice and helpful with an issue we were having. If you stay here bring body wash and hand soap bc they don’t provide them but the do provide shampoo, conditioner and lotion"

"Bed sheets were dirty, my car was hit in the parking lot and no cameras were available to see what happened. The swimming pools were closed online it didn’t mention that."

"Restaurant friendly and food was good, room not very clean, bed very very uncomfortable. Not even comfy chairs. Parking by pool horrible"

"The room looked newly remodeled and it was nice. Small but nice. The outside looks very rough and would turn a lot of people away. "

"Staff were awesome and really tried to make our stay better, which I appreciated. Unfortunately, the hotel itself is definitely due for a renovation. Our first room was not clean—the tub was heavily stained, there was hair on the wall and floor, and the toilet wouldn’t flush. We were moved to another room, which was an upgrade with a fireplace, but it still had issues. The fireplace had chipped rocks, the walls looked like they were mid-prep for painting, and the bathroom floor constantly had standing water with no clear source. We were on the 5th floor and the main elevator kept breaking down. At that point, we didn’t want to go through moving again, so we just made it work—but overall, the condition of the rooms really took away from the experience."

"Was not able to reach the host with a question about the dishwasher which needed repair."