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Reviews of Queen Elizabeth 2 Hotel

4 out of 5
Queen Elizabeth 2 Hotel
Mina Rashid Marina, Bur Dubai District, Dubai

Reviews

8.6

Excellent

Rating 10 - Excellent. 308 out of 578 reviews" "
Rating 8 - Good. 157 out of 578 reviews" "
Rating 6 - Okay. 65 out of 578 reviews" "
Rating 4 - Poor. 21 out of 578 reviews" "
Rating 2 - Terrible. 27 out of 578 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Chady

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great places Highly recommended
Stayed 1 night in May 2024

10/10 Excellent

IRAM

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Robert

Liked: Amenities
jj
Stayed 2 nights in Apr 2024

10/10 Excellent

Mabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is beautiful and I really enjoyed myself
Stayed 6 nights in Apr 2024

10/10 Excellent

Norah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience. Thank you.
Stayed 1 night in Apr 2024

10/10 Excellent

Salih, Oakville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

6/10 Okay

Brian

Travelled with partner
Disliked: Amenities
.
Stayed 1 night in Apr 2024

10/10 Excellent

Silvia, Moorpark

Travelled with family and small children, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I AM truly amazed at the beautiful historical ship Queen Elizabeth II. From the moment you walk in to the reception to the last day you leave the ship you’re in awe of the history and even spirits present on this ship. The customer service is superb and the staff are very kind and helpful. The ambiance of the actual ship is breathtaking and you also feel the ship lag … when I was on this ship Dubai experienced the largest flood of its history and so the ship felt amazing and mysterious in the storm and yet extremely safe thank YOU and will recommend it to my friends and family
Stayed 3 nights in Apr 2024

10/10 Excellent

Simon, Leeds

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value, fabulous room & great memories
Stayed 1 night in Apr 2024
Response from QE2 Management Team on 21 Apr,2024
Dear Simon, Thank you for your comments about your stay here at the QE2. We are delight that you had a memorable tour, also you like the atmosphere.QE 2 Management Team

8/10 Good

Karyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very unique and historical hotel. A museum as much as a hotel. Lido restaurant great for breakfast and evening meal. Rooms a bit dated and in need of a freshen up but still pleasant. Bed was amazing!!!
Stayed 2 nights in Apr 2024
Response from QE2 Management Team on 21 Apr,2024
Dear Karyn, Thank you for your comments about your stay here at the QE2. We are delight that you had a memorable tour, also you like the atmosphere.QE 2 Management Team

6/10 Okay

Tewodros

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View is good
Stayed 2 nights in Apr 2024

6/10 Okay

Atinuke

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
In terms of facilities it was sufficient however getting into town was a little challenging. The train station was a good walking distance through a construction site. The swimming pool was small and indoors it would benefit with outdoor pool. The concierge staff were fantastic.
Stayed 3 nights in Mar 2024

8/10 Good

IYABO

Travelled with family, Travelled with group
Liked: Staff & service
I feel the place is overpriced for what it is. The staff were excellent though so they made up for the shortcomings!
Stayed 3 nights in Mar 2024

8/10 Good

SIVA SHANKAR

Stayed 2 nights in Mar 2024
Response from QE2 Management Team on 21 Apr,2024
Dear Siva, Thank you for your comments about your stay here at the QE2. We are delight that you had a memorable tour, also you like the atmosphere.QE 2 Management Team

10/10 Excellent

Rinu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2024
Response from QE2 Management Team on 21 Apr,2024
Dear Rinu,Thank you for your comments about your stay here at the QE2. We are delight that you had a memorable tour, also you like the atmosphere.QE 2 Management Team

10/10 Excellent

Jennifer Fang Ni

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The front desk service was terrible. Didn’t expect to wait at long queue upon arrival. No response from front desk for whatsoever request. Bell boy complained about low pay.
Stayed 5 nights in Jan 2024
Response from QE2 Management Team on 21 Apr,2024
Dear Jennifer, Thank you for your comments about your stay here at the QE2. We are delight that you had a memorable tour, also you like the atmosphere.QE 2 Management Team

10/10 Excellent

Krzysztof

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience 😊👍
Stayed 1 night in Mar 2024
Response from QE2 Management Team on 21 Apr,2024
Dear Krysztof, Thank you for your comments about your stay here at the QE2. We are delight that you had a memorable tour, also you like the atmosphere.QE 2 Management Team

8/10 Good

Stephen

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024
Response from QE2 Management Team on 21 Apr,2024
Dear Stephen, Thank you for your comments about your stay here at the QE2. We are delight that you had a memorable tour, also you like the atmosphere.QE 2 Management Team

10/10 Excellent

Hamza

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was here for 2 weeks on business, had an amazing time. The staff were great and management was quite exceptional aswell. I will definitely return with my family next time.
Stayed 13 nights in Feb 2024
Response from QE2 Management Team on 21 Apr,2024
Dear Hamza, Thank you for your comments about your stay here at the QE2. We are delight that you had a memorable tour, also you like the atmosphere.QE 2 Management Team

6/10 Okay

Apolinario A

Liked: Cleanliness
Stayed 2 nights in Mar 2024
Response from QE2 Management Team on 21 Apr,2024
Dear Apolinario, Thank you for your comments about your stay here at the QE2. We are delight that you had a memorable tour, also you like the atmosphere.QE 2 Management Team

8/10 Good

Graham

Stayed 8 nights in Feb 2024
Response from QE2 Management Team on 21 Apr,2024
Dear Graham, Thank you for your comments about your stay here at the QE2. We are delight that you had a memorable tour, also you like the atmosphere.QE 2 Management Team

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and reasonably priced. Get a Captains Cabin with Seaview The ship is next to high end Superyachts
Stayed 6 nights in Mar 2024
Response from QE2 Management Team on 21 Apr,2024
Dear John, Thank you for your comments about your stay here at the QE2. We are delight that you had a memorable tour, also you like the atmosphere.QE 2 Management Team

8/10 Good

Mona

Stayed 10 nights in Feb 2024
Response from QE2 Management Team on 21 Apr,2024
Dear Mona, Thank you for your comments about your stay here at the QE2. We are delight that you had a memorable tour, also you like the atmosphere.QE 2 Management Team

10/10 Excellent

Nabil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a fabulous place ! A little out of the way but worth every penny. The only tiny constructive criticism is they should have more receptionists during peak times. Other than that, the food the service, the staff, the views …everything was amazing.
Stayed 1 night in Feb 2024
Response from QE2 Management Team on 21 Apr,2024
Dear Nabil, Thank you for your comments about your stay here at the QE2. We are delight that you had a memorable tour, also you like the atmosphere.QE 2 Management Team

4/10 Poor

Saba

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I never recomendcthis place for visiting
Stayed 7 nights in Feb 2024
Response from QE2 Management Team on 2 Mar,2024
Dear Saba, Thank you for your detailed review. We are sorry to hear of the shortcomings you encountered during your recent stay. QE 2 Management Team

10/10 Excellent

Mohd Tasmeer

Stayed 4 nights in Feb 2024
Response from QE2 Management Team on 21 Apr,2024
Dear Mohd, Thank you for your comments about your stay here at the QE2. We are delight that you had a memorable tour, also you like the atmosphere.QE 2 Management Team

8/10 Good

Linet

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Food was good. Staff were excellent. Price was good. From a history point of view worth having a couple of nights. We stayed 7 nights that was too much. Location wad bad, away from everything, no metro nearby and nothing to do in the area. A convenient shop would have been good. Rooms were clean but ship looks outdated. Was surprised that need to pay for the tour but the guy doing the tour was brilliant.
Stayed 7 nights in Feb 2024
Response from QE2 Management Team on 2 Mar,2024
Dear Linet, Thank you very much for taking the time to share your experience with us. Your feedback is highly appreciated, and we are pleased to receive your wonderful comments about our services.We are glad you enjoyed your time with us. We look forward to having another opportunity to welcome you back at QE2.QE2 Management Team

10/10 Excellent

Ebony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice ambiance .
Stayed 10 nights in Feb 2024
Response from QE2 Management Team on 2 Mar,2024
Dear Ebony, Thank you for your comments about your stay here at the QE2. We are delight that you had a memorable tour, also you like the atmosphere.QE 2 Management Team

6/10 Okay

Yashoda

Travelled with family
Staff took lot of time for checkin process nearly 45mins.
Stayed 4 nights in Feb 2024
Response from QE2 Management Team on 25 Feb,2024
Dear Yashoda, Thank you again for being our guest and we hope to welcome you back in the future for a more memorable visit. QE 2 Management Team

8/10 Good

heuda

Business traveller, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
While if is a landmark the construction around the area makes it hard to access other than taxis
Stayed 4 nights in Feb 2024
Response from QE2 Management Team on 25 Feb,2024
Dear Heuda, Thank you so much for taking the time to provide us with your valuable feedback, we are pleased to learn that your experience with us was delightful. We look forward to welcoming you back soon. Kind regards,QE2 Management Team

10/10 Excellent

patti

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right from the start every staff member from check in to check out was so helpful thoughtful went out of their way to make us feel welcome the finning staff and housekeeping and everyone they gave us a late check out free shuttle to the hall directions a tour just very unbelievable service would stay here again and recommend to my friends and family
Stayed 1 night in Feb 2024
Response from QE2 Management Team on 25 Feb,2024
Dear Patti, Thank you so much for taking the time to provide us with your valuable feedback, we are pleased to learn that your experience with us was delightful. We look forward to welcoming you back soon. Kind regards,QE2 Management Team

8/10 Good

Gabriela

Liked: Staff & service
Stayed 7 nights in Feb 2024
Response from QE2 Management Team on 25 Feb,2024
Dear Gabriela, Thank you for taking the time to share your wonderful rating of your stay. We’re thrilled to learn that we've exceeded your expectations.We cannot wait to have you back. QE 2 Management Team

10/10 Excellent

Takahiro

Liked: Cleanliness, staff & service, property conditions & facilities
All the staff were nice and kind.
Stayed 7 nights in Feb 2024
Response from QE2 Management Team on 25 Feb,2024
Dear Takahiro, Thank you for your comments about your stay here at the QE2. We are delight that you had a memorable tour, also you like the atmosphere.QE 2 Management Team

6/10 Okay

Vesta

Liked: Staff & service
Disliked: Amenities
Stayed 1 night in Feb 2024
Response from QE2 Management Team on 21 Apr,2024
Dear Vesta, Thank you for your comments about your stay here at the QE2. We are delight that you had a memorable tour, also you like the atmosphere.QE 2 Management Team

8/10 Good

Linda, Storrington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from QE2 Management Team on 21 Apr,2024
Dear Linda, Thank you for your comments about your stay here at the QE2. We are delight that you had a memorable tour, also you like the atmosphere.QE 2 Management Team

2/10 Terrible

Jack

Stayed 3 nights in Feb 2024

10/10 Excellent

Kamanzi Annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely going back. Everything was perfect.
Stayed 4 nights in Jan 2024
Response from QE2 Management Team on 25 Feb,2024
Dear Kamanzi, Thank you for your comments about your stay here at the QE2. We are delight that you had a memorable tour, also you like the atmosphere.QE 2 Management Team

8/10 Good

Muhammad

Good
Stayed 7 nights in Feb 2024
Response from QE2 Management Team on 25 Feb,2024
Dear Muhammad, Thank you for your comments about your stay here at the QE2. We are delight that you had a memorable tour, also you like the atmosphere.QE 2 Management Team

8/10 Good

XIN

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a unique experience staying on a cruise ship with hotel accommodations for 5 nights. Nice breakfast, friendly staff and satisfactory room cleaning. Going out is challenging as calling for a taxi costs 8-10 minutes waiting or getting no taxi to come during rush hours, going to the neareast metro station needs 15 minutes walking thru a construction site.
Stayed 5 nights in Feb 2024
Response from QE2 Management Team on 14 Feb,2024
Dear Xin, Thank you for taking the time to share your wonderful rating of your stay. We’re thrilled to learn that we've exceeded your expectations.We cannot wait to have you back. QE 2 Management Team

10/10 Excellent

Lance

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my birthday and two days time I’m having a triple heart bypass so 64 years old me and my beautiful wife have had two night in the best suite the QE2 could afford and we were made to feel like millionaires Not cheap but OMG worth every dollar
Stayed 2 nights in Feb 2024
Response from QE2 Management Team on 14 Feb,2024
Dear Lance, Thank you for your comments about your stay here at the QE2. We are delight that you had a memorable tour, also you like the atmosphere.QE 2 Management Team

2/10 Terrible

HAMAD, Muncie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The reality is, I find myself at a loss for where to begin, but I'll do my best to offer a concise overview. If I were in a position of authority, I would strongly advocate for the removal of this historic vessel, even if it means exerting pressure on the current administration. Essentially, one can observe that the majority of the workforce in this establishment, under its current management, fails to meet even the basic standards expected in a modest hostel for pets. This stems from two primary reasons: firstly, the employees seem to come from disadvantaged backgrounds, which is not inherently blameworthy. However, imagine a workforce from such backgrounds, lacking even the most fundamental training in cleanliness and hospitality. For instance, on my first night, I requested a cup of coffee in my room, only to find the cup and sugar left untouched. Furthermore, during breakfast, instead of replacing the used cup, the attendant simply left it as if it didn't exist. Prior to this incident, I had forgotten a pearl ring, and a hotel staff member in Dubai kindly alerted me to my oversight. Upon my return and inquiry at the reception desk, I was informed that there were three individuals with the same name, and unfortunately, there was no sign of the ring. Consequently, on numerous occasions, I found myself having to contact room service multiple times for simple requests, due to either a malfunctioning telephone system, inadequate room service, or both. Secondly, they not only l
Stayed 1 night in Feb 2024
Response from QE2 Management Team on 14 Feb,2024
Dear Hamad, Thank you for sharing your experience. We're sorry to learn we fell short of meeting your expectations. We hope to have an opportunity to serve you again in the future.QE 2 Management Team

8/10 Good

Paul

Business traveller
Liked: Cleanliness
Classic
Stayed 2 nights in Feb 2024
Response from QE2 Management Team on 14 Feb,2024
Dear Paul, Thank you for taking the time to share your wonderful rating of your stay. We’re thrilled to learn that we've exceeded your expectations.We cannot wait to have you back. QE 2 Management Team

4/10 Poor

Othman Ismail

Disliked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from QE2 Management Team on 14 Feb,2024
Dear Othman, Thank you for your detailed review. We are sorry to hear of the shortcomings you encountered during your recent stay. QE 2 Management Team

10/10 Excellent

Walli

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly environment especially the staff and I would definitely recommend this hotel to all tourists or visitors 🤗
Stayed 3 nights in Feb 2024
Response from QE2 Management Team on 14 Feb,2024
Dear Walli, Thank you for your comments about your stay here at the QE2. We are delight that you had a memorable tour, also you like the atmosphere.QE 2 Management Team

10/10 Excellent

Almas

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful save hotel management good
Stayed 6 nights in Jan 2024
Response from QE2 Management Team on 14 Feb,2024
Dear Almas, Thank you for your kind rating. We look forward to welcoming you onboard again soon.QE 2 Management Team

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great to say you’ve stayed, is still a work in progress with new areas to be opened up
Stayed 2 nights in Feb 2024
Response from QE2 Management Team on 14 Feb,2024
Dear Stephen, Thank you for your comments about your stay here at the QE2. We are delight that you had a memorable tour, also you like the atmosphere.QE 2 Management Team

8/10 Good

lubna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a short overnight stay. Check was slow despite only one other customer. This should bevimproved. Staff was friendly 👍
Stayed 1 night in Jan 2024
Response from QE2 Management Team on 14 Feb,2024
Dear Lubna, Thank you very much for taking the time to share your experience with us. Your feedback is highly appreciated, and we are pleased to receive your wonderful comments about our services.We are glad you enjoyed your time with us. We look forward to having another opportunity to welcome you back at QE2.QE2 Management Team

8/10 Good

Ashley

Stayed 3 nights in Jan 2024
Response from QE2 Management Team on 14 Feb,2024
Dear Ashley, Thank you for your kind rating. We look forward to welcoming you onboard again soon.QE 2 Management Team

8/10 Good

Nitin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good.
Stayed 1 night in Feb 2024
Response from QE2 Management Team on 14 Feb,2024
Dear Nitin, Thank you for taking the time to share your wonderful rating of your stay. We’re thrilled to learn that we've exceeded your expectations.We cannot wait to have you back. QE 2 Management Team

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from QE2 Management Team on 14 Feb,2024
Dear Paul, Thank you for taking the time to share your wonderful rating of your stay. We’re thrilled to learn that we've exceeded your expectations.We cannot wait to have you back. QE 2 Management Team