Outdoor pool
Check availability

Reviews of Vida Emirates Hills

4 out of 5
Vida Emirates Hills
The Hills, Emirates Hills, Dubai

Reviews

8.6

Excellent

Rating 10 - Excellent. 67 out of 114 reviews" "
Rating 8 - Good. 26 out of 114 reviews" "
Rating 6 - Okay. 11 out of 114 reviews" "
Rating 4 - Poor. 4 out of 114 reviews" "
Rating 2 - Terrible. 6 out of 114 reviews" "

9.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great position as I like to use the bars and restaurants in the Emirate Hills. And the hotel swimming pool is a particular attraction. The staff are always delightful and super helpful, it’s my second time staying here and I’m sure I will stay again.
Stayed 5 nights in Apr 2024
Response from Jony on 18 Apr,2024
Hi Michael,Thank you for sharing a great review.It makes us incredibly happy to hear that you enjoyed your stay at Vida Emirates Hills. You totally made our day!We can’t wait to have you back for more good times at Vida!-Jony Yadav, Management Office

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the products and breakfast the most. The staff was very accommodating and helpful. The room was comfortable and quiet. The breakfast was impressive with options of both a la carte and buffet. We played golf at the nearby course and had a nice view.
Stayed 3 nights in Mar 2024
Response from Jony on 3 Apr,2024
Hi Andrea,Thank you for sharing a great review.It makes us incredibly happy to hear that you enjoyed your stay at Vida Emirates Hills. You totally made our day!We can’t wait to have you back for more good times at Vida!-Jony Yadav, Management Office

8/10 Good

Youssef, NW

Stayed 4 nights in Jan 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2024
Response from Jony on 15 Feb,2024
Hi Duncan, Thank you for sharing a great review. It makes us incredibly happy to hear that you enjoyed your stay at Vida Emirates Hills. You totally made our day! We can’t wait to have you back for more good times at Vida!-Jony Yadav, Management Office

10/10 Excellent

Duncan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel to be away from the Rush & Traffic
Great modern hotel with spacious rooms with great views. Perfect location with a car so you can get in & out easily to different parts of Dubai. Bars & restaurants on site were spot on for a wide selection of food & drinks. Was exactly what I needed, & look forward to staying again.
Stayed 3 nights in Jan 2024
Response from Jony on 29 Jan,2024
Hi Duncan, Thank you for sharing a great review. It makes us incredibly happy to hear that you enjoyed your stay at Vida Emirates Hills. You totally made our day! We can’t wait to have you back for more good times at Vida!-Jony Yadav, Management Office

10/10 Excellent

Sean

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t thank the staff enough for my experience staying here. Looking forward to my next trip already
Stayed 2 nights in Nov 2023
Response from Jony on 24 Nov,2023
Hi Sean, Thank you for sharing a great review. It makes us incredibly happy to hear that you enjoyed your stay at Vida Emirates Hills. You totally made our day! We can’t wait to have you back for more good times at Vida!-Jony Yadav, Management Office

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second stay here. Staff is very polite and professional. Rooms are good size and clean. The breakfast buffet is amazing. Can't think of any negatives.
Stayed 2 nights in Oct 2023
Response from Jony on 15 Oct,2023
Hi Kim, Thank you for sharing a great review. It makes us incredibly happy to hear that you enjoyed your stay at Vida Emirates Hills. You totally made our day! We can’t wait to have you back for more good times at Vida!-Jony Yadav, Management Office

10/10 Excellent

Israa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2023
Response from Jony on 22 Sept,2023
Hi Israa, Thank you for sharing a great review. It makes us incredibly happy to hear that you enjoyed your stay at Vida Emirates Hills. You totally made our day! We can’t wait to have you back for more good times at Vida!-Jony Yadav, Management Office

10/10 Excellent

BASEM

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2023
Response from Jony on 18 Sept,2023
Hi Basem, Thank you for sharing a great review. It makes us incredibly happy to hear that you enjoyed your stay at Vida Emirates Hills. You totally made our day! We can’t wait to have you back for more good times at Vida!-Jony Yadav, Management Office

10/10 Excellent

Olivier

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful.
Stayed 3 nights in Sep 2023
Response from Jony on 11 Sept,2023
Hi Olivier, Thank you for sharing a great review. It makes us incredibly happy to hear that you enjoyed your stay at Vida Emirates Hills. You totally made our day! We can’t wait to have you back for more good times at Vida!-Jony Yadav, Management Office

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Jony on 7 Sept,2023
Hi Tina, Thank you for sharing a great review. It makes us incredibly happy to hear that you enjoyed your stay at Vida Emirates Hills. You totally made our day! We can’t wait to have you back for more good times at Vida!-Jony Yadav, Management Office

10/10 Excellent

Wathik

Stayed 1 night in Aug 2023
Response from Jony on 11 Aug,2023
Hi Wathik, Thank you for sharing a great review. It makes us incredibly happy to hear that you enjoyed your stay at Vida Emirates Hills. You totally made our day! We can’t wait to have you back for more good times at Vida!-Jony Yadav, Management Office

10/10 Excellent

Wathik

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money.
Great price point. Fantastic service. Rooms are well appointed. Restaurant on 2nd floor was good. I’d recommend Vida to anyone!
Stayed 3 nights in Aug 2023
Response from Jony on 8 Aug,2023
Hi Wathik,Thank you for sharing a great review.It makes us incredibly happy to hear that you enjoyed your stay at Vida Emirates Hills. You totally made our day!We can’t wait to have you back for more good times at Vida!-Jony Yadav, Management Office

10/10 Excellent

conrad

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel, lovely room overlooking the golf course .Away from the hustle and bustle of Dubai generally nice pool Very good breakfast Would recommend this hotel
Stayed 2 nights in Jun 2023
Response from Jony on 2 Jul,2023
Hi Conrad,Thank you for sharing a great review.It makes us incredibly happy to hear that you enjoyed your stay at Vida Emirates Hills. You totally made our day!We can’t wait to have you back for more good times at Vida!-Jony Yadav, Quality & Brand Experience

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
I am a VIP member, and I do have free upgrade on availability. When I ask for it, they respond that there is no availability, funny thing is when I try to book an upgraded room, it is available online and also the hotel was silent (bot so many guests)
Stayed 2 nights in Jun 2023
Response from Jony on 1 Jul,2023
Hi, Thank you for your feedback and we’re sorry that your experience did not meet your expectations at Vida Emirates Hills. Your feedback is so important to us as we are all about perfect stays and good vibes, Your feedback will be passed to relevant department.Thank you again for sharing your feedback and trusting us to make things right for your next stay.We can’t wait to have you back at Vida!Jony Yadav,Quality & Brand Experience

10/10 Excellent

Navid

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best
Stayed 1 night in Jun 2023
Response from Jony on 26 Jun,2023
Hi Navid,Thank you for sharing a great review.It makes us incredibly happy to hear that you enjoyed your stay at Vida Emirates Hills. You totally made our day!We can’t wait to have you back for more good times at Vida!-Jony Yadav, Quality & Brand Experience

10/10 Excellent

Kanat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2023
Response from Jony on 4 May,2023
Hi Kanat,Thanks for your great ratings.We are delighted to hear that you have enjoyed your visit and our hospitality, as you are the central to everything we do up here.Vida Crew is always here for your Best Experience !Stay Connected and we look forward welcoming you back again.Regards,JonyQuality and Brand Experience

10/10 Excellent

Pambos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2023
Response from Jony on 27 Mar,2023
Hi Pambos,Thanks for your great ratings.We are delighted to hear that you enjoyed your visit and our hospitality, as you are the central to everything, we do up here.Vida Crew is always here for your Best Experience!Stay Connected and we look forward welcoming you back again.Regards,JonyQuality and Brand Experience

6/10 Okay

ADEL

Liked: Cleanliness, amenities, property conditions & facilities
Lost my Ipods and could not get it back
Stayed 1 night in Mar 2023
Response from Jony on 14 Mar,2023
Hi Adel,Thank you for your valuable review and feedback.We are saddened to hear that we weren't able met your expectation as this is not the level of service we aim to provide to our guest. In regards to ear pods, crew shared feedback with you during your stay. Stay Connected & Looking forward to welcoming you back again.Regards,JonyQuality & Brand Experience

8/10 Good

diana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
art dubai
nice location for short trip beautifull neighborhood
Stayed 5 nights in Feb 2023
Response from Jony on 6 Mar,2023
Hi Diana,Thank you for your valuable review.We are delighted to hear that you enjoyed your visit and our hospitality, as you are the central to everything we do up here.Vida Crew is always here for your Best Experience !Stay Connected and we look forward welcoming you back again.Regards,JonyQuality and Brand Experience

10/10 Excellent

Abdullah, Flagstaff

Stayed 1 night in Feb 2023
Response from Jony on 20 Mar,2023
Hi Abdullah,Thank you for your valuable review.We are delighted to hear that you enjoyed your visit and our hospitality, as you are the central to everything we do up here.Vida Crew is always here for your Best Experience !Stay Connected and we look forward welcoming you back again.Regards,JonyQuality and Brand Experience

6/10 Okay

Richa

Stayed 8 nights in Jan 2023
Response from Jony on 10 Mar,2023
Hi RichaThank you so much for your ratings.We are delighted to see that you enjoyed your overall stay with us and our hospitality as you are the central to everything what we do up here. Vida Crew is always here for your best experience.Stay Connected and we look forward welcoming you backRegards,JonyQuality & Brand Experience

10/10 Excellent

Mohammed

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay
Response from Jony on 11 Jan,2023
Hi Mohammed,Thank you so much for your great ratings.We are delighted to hear that you enjoyed your stay with us and our hospitality as you are the central to everything what we do up here. Vida Crew is always here for your best experience.Stay Connected and we look forward welcoming you backRegards,JonyQuality & Brand Experience

10/10 Excellent

ashar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place to stay.
Very clean facility. Excellent staff. Above par service. Beautiful location.
Stayed 7 nights in Dec 2022
Response from Jony on 8 Jan,2023
Hi ashar,Thanks for your great ratings.We are delighted to hear that you enjoyed your visit and our hospitality, as you are the central to everything, we do up here.Vida Crew is always here for your Best Experience!Stay Connected and we look forward welcoming you back again.Regards,JonyQuality and Brand Experience

8/10 Good

Toufic

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Response from Jony on 8 Jan,2023
Hi Toufic,Thanks for your great ratings.We are delighted to hear that you enjoyed your visit and our hospitality, as you are the central to everything, we do up here.Vida Crew is always here for your Best Experience!Stay Connected and we look forward welcoming you back again.Regards,JonyQuality and Brand Experience

10/10 Excellent

Mohammad Mamoon

8/10 Good

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Duane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Good hotel, but nothing special
Good hotel. Not great. Especially comparing to most Dubai Hotels. Rooms were small but modern. Service was just okay. Not enough restaurant or bar options.
Stayed 4 nights in Nov 2022
Response from Jony on 21 Nov,2022
Hi Duane,Thank you so much for your ratings.We are delighted to hear that you have enjoyed your stay with us and our hospitality as you are the central to everything we do up here. Vida crew is always here for your best experience as your comfort is our utmost priority.Stay Connected and we look forward to welcoming you back againRegards,JonyQuality & Brand Experience

6/10 Okay

Amr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing unique
Stayed 2 nights in Oct 2022
Response from Jony on 28 Oct,2022
Hi Amr,Thank you so much for your ratings.We are delighted to hear that you enjoyed your stay with us and our hospitality as you are the central to everything what we do up here. Vida Crew is always here for your best experience.Stay Connected and we look forward welcoming you backRegards,JonyQuality & Brand Experience

10/10 Excellent

Klaus

Stayed 1 night in Sep 2022
Response from Jony on 21 Oct,2022
Hi Klaus,Thank you so much for your great ratings.We are delighted to hear that you enjoyed your stay with us and our hospitality as you are the central to everything what we do up here. Vida Crew is always here for your best experience.Stay Connected and we look forward welcoming you backRegards,JonyQuality & Brand Experience

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Natia on 19 Sept,2022
Hi Tomas,Thanks for the great rating.Stay connected and looking forward welcoming you back again.Regards,NatiaQuality and Brand Experience

10/10 Excellent

Osama

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place to stay
very clean hotel and friendly staff
Stayed 1 night in Aug 2022
Response from Natia on 31 Aug,2022
Hi Osama,Thanks for the excellent rating,We are delighted to hear that you enjoyed your stay and our hospitality,as your best comfort and experience is our main priority.Stay connected and we look forward welcoming you back again.Regards,Natia,Quality and Brand Experience

8/10 Good

Zeeshan

Stayed 5 nights in Aug 2022

10/10 Excellent

Lilya

Stayed 3 nights in Jul 2022

10/10 Excellent

mahesh

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Natia on 27 Jul,2022
Hi Mahesh, Thanks for the excellent rating. Stay connected and we look forward welcoming you back again. Regards, Natia Quality and Brand Experience

2/10 Terrible

Adnan

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Different room
We normally love VIDA, but this time they gave us backside room although we booked deluxe golf view room, saying they are overbooked. We should have been refunded the difference if they are overbooked. They corrected that second day by changing the room but they didn’t refund first one difference.
Stayed 2 nights in May 2022
Response from Natia on 23 Jun,2022
Hi Adnan, Thank you for your review. We are saddened to hear that your expectations were not fully met,as this is not the service we aim to provide. Please accept our sincere apologies for the shortfalls in the service. We do hope to welcome you back again to show you are true care . Stay connected. Regards, Natia Quality and Brand Experience

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Feb 2022
Response from Natia on 15 Mar,2022
Hi Anonymous Thank you so much for taking the time to leave your rating. We are proud of our little hideaway up here and hope to welcome you again. Stay connected Regards, Natia

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was spotless and the staff couldn’t have been more helpful.
Stayed 3 nights in Mar 2022
Response from Natia on 15 Mar,2022
Hi John Thanks for the amazing comments, we really appreciate you taking the time to share your feedback and were thrilled to hear how much you enjoyed your visit. We are proud of our little hideaway up here and pleased to know that our crew took such great care of you. Thanks again for your visit and we hope to see you again soon. Stay connected. Regards, Natia

2/10 Terrible

Shahara

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Constantly had to ask them for water and other necessities. Front desk receptionist is rude. Try to overcharge me. Far from everything.
Stayed 15 nights in Jan 2022
Response from Natia on 22 Feb,2022
Hi Shahara Thank you for your recent stay with us and taking the time to share your feedback. I’m so sorry we let you down. Please accept my sincerest apologies for the shortfalls in our service and please rest assured that those will be shared with the relevant departments for their improvement. Once again thank you for your feedback and we do hope to welcome you back soon. Regards, Natia Quality and Brand Experience Manager

6/10 Okay

Mohamed

Stayed 1 night in Feb 2022
Response from Natia on 15 Mar,2022
Hi Mohamed Thank you for your visit and the feedback, we really appreciate you taking the time to share your review. We hope to exceed your expectations for your next visit. Meanwhile stay connected and hope to welcome you soon again. Regards, Natia

10/10 Excellent

Bouchra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2022
Response from Natia on 16 Feb,2022
Hi Bouchra Thank you for your feedback. We hope to see you soon again. Regards, Natia Quality and Brand Experience Manager

10/10 Excellent

Roman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 14 nights in Jan 2022
Response from Nuno on 28 Jan,2022
Hi Roman, We appreciate your wonderful comments as we look forward to your next visit. Thank you and stay connected.

6/10 Okay

Samuel

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service
Location has nothing around. Amenities not that great, much better properties in Dubai.
Stayed 6 nights in Dec 2021
Response from Nuno on 28 Jan,2022
Hi Samuel, Thank you for sharing your rating with us. Stay connected.

6/10 Okay

Kevin

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 14 nights in Dec 2021
Response from Nuno on 28 Jan,2022
Hi Kevin, Thank you for sharing your rating with us. Stay connected.

10/10 Excellent

Alicia

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will absolutely stay here again. All the staff we encountered at the Vida Emirates Hills were top notch. the rooms are well appointed, gym and pool facilities are very nice. High end room service food and beverage options as well.
Stayed 5 nights in Dec 2021
Response from Nuno on 28 Dec,2021
Hi Alicia, We appreciate your wonderful comments as we look forward to your next visit. Thank you and stay connected.

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021
Response from Nuno on 30 Nov,2021
Hi Keith, Thank you for sharing your rating with us. Stay connected.

8/10 Good

Farnaz

Stayed 28 nights in Oct 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Ok Stay
Hotel is very nice and the rooms are lovely. Pool has a great vibe at the weekend. Service is poor (especially at front desk) and all service is extremely slow. Exception being the guys who work at the pool, who are great.
Stayed 1 night in Nov 2021
Response from Nuno on 30 Nov,2021
Hi, Thank you for sharing your wonderful feedback with us, it is concerning to read that we have failed to meet with your expectations on the points you have mentioned. Please accept my apologies and I have shared your comments with our crew for the purpose of improvement. Thanks again for your time and I look forward to welcoming you back in the near future and showing you those changes. Stay connected,

10/10 Excellent

Ashkan

Stayed 3 nights in Sep 2021

10/10 Excellent

Rashed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from Nuno on 30 Jun,2021
Hi, Thank you for sharing your rating with us. Stay connected.