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Reviews of Abel Tasman Motor Inn

4 out of 5
Abel Tasman Motor Inn
135 Whylandra St, Dubbo, NSW

Reviews

9.0

Wonderful

Rating 10 - Excellent. 295 out of 489 reviews" "
Rating 8 - Good. 156 out of 489 reviews" "
Rating 6 - Okay. 26 out of 489 reviews" "
Rating 4 - Poor. 9 out of 489 reviews" "
Rating 2 - Terrible. 3 out of 489 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Heath

Stayed 1 night in Feb 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay
Very nice hotel - great room. Close to the zoo
Stayed 1 night in Jan 2024

8/10 Good

Suzy

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very clean cert friendly staff.
Stayed 2 nights in Jan 2024

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great two night stay at Abel Tasman Motor Inn. Booked a 2 room unit and stayed with our 4 kids who loved having their own seperate room with their own TV! Staff were helpful and friendly, the room was clean and spacious, well stocked kitchen facilities and bathroom (enough soap and shampoo for all 6 of us which meant no fighting over who got to wash their hair when!), huge bathroom, room was serviced daily which is better service than we've had in 4 star hotels lately. We were in Dubbo to go to Western Plains Zoo which was a 3 minute drive down the road. Close to Woolies and the Ninja Warrior park across the road was a huge hit with the kids. Would definitely recommend, and we will be back! Thanks Abel Tasman
Stayed 2 nights in Jan 2024

8/10 Good

Brooke

Stayed 2 nights in Dec 2023

2/10 Terrible

Elizabeth

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from management on 1 Jan,2024
Why???

4/10 Poor

Pete

Stayed 2 nights in Dec 2023

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay. The staff are very welcoming and super friendly. The facilities were excellent for our family of 5!!
Stayed 2 nights in Sep 2023

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
People were so loving.
Stayed 2 nights in Jul 2023
Response from Tracey on 27 Jul,2023
thank you

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed overnight. Was suitable for our needs.
Stayed 1 night in Nov 2022

10/10 Excellent

Kevin

Stayed 1 night in Oct 2022
Response from Tracey on 25 Oct,2022
Thank you for your positive feedback score. Here at the Abel Tasman we pride ourselves on giving our guests a memorable experience. We look forward to seeing you again. Tracey & Mike

6/10 Okay

Gary, Katoomba

Aircon didn’t work, milk was off, mould and cobwebs on bathroom ceiling, room service was a bit hit and miss. Stayed 3 nights. At approx $200 per night you’d Exocet a little better.
Stayed 3 nights in Oct 2022
Response from Mark on 16 Oct,2022
Hi Gary, Thanks for your honesty with your review of your stay with us. My apologies to you for not having the room and our service to the standard you expected. We make every effort to ensure our guests expect the standard of a 4 star motel. We have fallen short in your case. With regards to the air con, which does work, it appears you overlooked the switch next to the entry light switch to the room. If you had approached me I would have solved, on the spot, at least some of your concerns. Kind regards - Mark - Relieving manager

10/10 Excellent

Maryanne

Stayed 1 night in Sep 2022
Response from Tracey on 25 Oct,2022
Thank you for your positive feedback score. Here at the Abel Tasman we pride ourselves on giving our guests a memorable experience. We look forward to seeing you again. Tracey & Mike

8/10 Good

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to access and park. Friendly staff. Clean room. No complaints.
Stayed 2 nights in Sep 2022
Response from Tracey on 25 Oct,2022
Thank you for your positive comment. Here at the Abel Tasman we pride ourselves on giving our guests a memorable experience. We look forward to seeing you again. Tracey & Mike

8/10 Good

Maria

Stayed 3 nights in Sep 2022

4/10 Poor

raymond

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Reception very poor. Complained we had used a booking company and that they would have charged me less. Redused use of NSW travel vouchers as they will struggle to het there money.
Stayed 1 night in Aug 2022

8/10 Good

Bec

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable and close to the zoo!
Stayed 2 nights in Jul 2022
Response from Tracey on 25 Oct,2022
Thank you for your positive comment. Here at the Abel Tasman we pride ourselves on giving our guests a memorable experience. We look forward to seeing you again. Tracey & Mike

2/10 Terrible

Scott

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No room available charged
Owner advertised as wheelchair accessible. Booked and was called to say rooms are upstairs. Refused refund and given a load of abuse about hotels com ripping him off.
Stayed 1 night in Jun 2022

8/10 Good

Tony

Liked: Staff & service, amenities
When I booked the room 2 months ago, I requested and was granted a downstairs room (2 hip replacements). We were checked into an upstairs room however. Disappointing. The temporary manager very kindly changed this, even though the place was full. Vey impressive. Also, the carpets need replacing and the shower needs regrouting. Other than that, pretty good.
Stayed 1 night in May 2022
Response from Tracey on 25 Oct,2022
Thank you for your comments. All carpets are currently being upgraded. As you booked through Expedia all rooms allocated to them are upstairs. I'm glad our manager was able to move your room to downstairs. Here at the Abel Tasman we pride ourselves on giving our guests a memorable experience. We look forward to seeing you again. Tracey & Mike

10/10 Excellent

Marc, Mernda

Stayed 1 night in May 2022
Response from Tracey on 25 Oct,2022
Thank you for your positive feedback score. Here at the Abel Tasman we pride ourselves on giving our guests a memorable experience. We look forward to seeing you again. Tracey & Mike

10/10 Excellent

Pam

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property was very clean and tidy The room was very spacious and comfortable
Stayed 2 nights in Apr 2022
Response from Tracey on 25 Oct,2022
Thank you for your positive comment. Here at the Abel Tasman we pride ourselves on giving our guests a memorable experience. We look forward to seeing you again. Tracey & Mike

8/10 Good

Barry

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The rooms are spacious and very clean
Stayed 2 nights in May 2022
Response from Tracey on 25 Oct,2022
Thank you for your positive comment. Here at the Abel Tasman we pride ourselves on giving our guests a memorable experience. We look forward to seeing you again. Tracey & Mike

10/10 Excellent

Jo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in with Mike, parking suitable for our vehicle with camper trailer, great sized room and amenities for a family of 4, good close dinner options for a quick overnight stay.
Stayed 1 night in Apr 2022
Response from mike on 26 Apr,2022
Thank you for your kind words. it is always a pleasure meeting pleasant guests

2/10 Terrible

Keitana

Stayed 2 nights in Apr 2022
Response from mike on 26 Apr,2022
very difficult to respond when you did not say anything during your 2 days with us and you do not make any comments for us to action on your behalf. We take all reviews seriously and attempt to improve or correct issues passed onto us. i hope your day improved after you made this poor review and would be happy to discuss the issues of concern

10/10 Excellent

Jarrod

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We stay here every year on our way home from QLD and book a family room. Always clean and friendly staff . Great location as we can walk over to Club Dubbo for Dinner
Stayed 1 night in Apr 2022
Response from mike on 26 Apr,2022
thank you for your kind words. much appreciated

8/10 Good

Kirsty

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Had a lovely stay, beds were comfy and linen was nice. Only thing I would say is the carpets were very filthy, would recommend you to get them professionally cleaned them as that our feet were black and had to wear shoes inside. I also suggest that you service your fridges as that they froze everything, even when we tried to adjust the fridge accordingly.
Stayed 2 nights in Apr 2022
Response from mike on 26 Apr,2022
Thank you your information taken on board

10/10 Excellent

Jianyong

Stayed 1 night in Apr 2022
Response from mike on 26 Apr,2022
thank you

8/10 Good

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We appreciated the s09
Stayed 1 night in Mar 2022
Response from mike on 26 Apr,2022
thanks ????

6/10 Okay

Steve

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
once only
fridge was turned off , batteries in remote for air conditioner were flat , hdmi cable on tv was unplugged from smart box
Stayed 1 night in Feb 2022

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service
The whole family had an enjoyable....the staff are courteous and friendly...the rooms are beautiful and clean with all amenities provided
Stayed 1 night in Feb 2022
Response from Tracey on 25 Oct,2022
Thank you for your positive comment. Here at the Abel Tasman we pride ourselves on giving our guests a memorable experience. We look forward to seeing you again. Tracey & Mike

8/10 Good

Chris

Stayed 1 night in Feb 2022
Response from mike on 25 Oct,2022
Thank you for your positive feedback score. Here at the Abel Tasman we pride ourselves on giving our guests a memorable experience. We look forward to seeing you again. Tracey & Mike

8/10 Good

Robert

Stayed 1 night in Jan 2022
Response from mike on 25 Oct,2022
Thank you for your positive feedback score. Here at the Abel Tasman we pride ourselves on giving our guests a memorable experience. We look forward to seeing you again. Tracey & Mike

8/10 Good

Jody

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2022
Response from mike on 25 Oct,2022
Thank you for your positive feedback score. Here at the Abel Tasman we pride ourselves on giving our guests a memorable experience. We look forward to seeing you again. Tracey & Mike

8/10 Good

Scott

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
A nice place for the family to set up base in Dubbo when visiting Western Plains Zoo.
Stayed 2 nights in Dec 2021
Response from mike on 25 Oct,2022
Thank you for your positive comment. Here at the Abel Tasman we pride ourselves on giving our guests a memorable experience. We look forward to seeing you again. Tracey & Mike

4/10 Poor

James

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The carpet in our room was very dirty. Our feet were black after shortly taking off our shoes. We had to walk around in shoes as if we were camping. Staff were negative at our checkin telling us we wouldn’t be able to make it interstate and it wasn't worth trying. We got across in Queensland fine.
Stayed 1 night in Dec 2021
Response from mike on 29 Dec,2021
James Thank you for your incites. in regard to the carpet, we find it hard to believe this was the case but have taken it on board. In regard to the negative attitude , i certainly dispute your statements as it is not the kind of statement i would make in this situation. Discussion on covid , yes discussion on government rulings, yes Statements on the economy, yes Your decision to travel to Qld, no I can only assume i misjudged your mood and humour. i promise less discussion if you choose to return.

10/10 Excellent

Bruce

Liked: Staff & service, amenities, property conditions & facilities
The place was very comfortable
Stayed 1 night in Dec 2021
Response from Tracey on 4 Jan,2022
Thank you for your positive comment. Here at the Abel Tasman we pride ourselves on giving our guests a memorable experience. We look forward to seeing you again. Tracey & Mike

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay while in Dubbo. Friendly staff, clean, well kept and comfortable.
Stayed 3 nights in Jun 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had everything you needed for a comfortable stay.
Stayed 1 night in Jun 2021
Response from Tracey on 15 Jun,2021
Hi, Thank you for your positive feedback score. Here at The Abel Tasman we pride ourselves on our guests having a memorable experience. We hope to see you again. Cheers Tracey & Mike

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm country welcome, very clean property, so quiet! Great breakfast too. Very restful stay. Thank you!
Stayed 1 night in May 2021
Response from Tracey on 20 May,2021
Hi, Thank you for your positive feedback score. Here at The Abel Tasman we pride ourselves on our guests having a memorable experience. We hope to see you again. Cheers Tracey & Mike

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific accommodation in Dubbo.
Stayed 1 night in May 2021
Response from Tracey on 10 May,2021
Hi, Thank you for your positive feedback score. Here at The Abel Tasman we pride ourselves on our guests having a memorable experience. We hope to see you again. Cheers Tracey & Mike

4/10 Poor

Verified traveller

Disliked: Cleanliness
Property paying little attention to detail Discharge from air conditioner all over single bed underneath. Towels dark and well used
Stayed 2 nights in May 2021
Response from mike on 5 May,2021
I believe you have mistaken us for another motel. Anonymous comments help no one as the room cannot be identified and the guest had made no comment directly to any staff.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Happy friendly staff. Clean facility
Stayed 1 night in Apr 2021
Response from Tracey on 4 May,2021
Hi, Thank you for your positive feedback score. Here at The Abel Tasman we pride ourselves on our guests having a memorable experience. We hope to see you again. Cheers Tracey & Mike

8/10 Good

Gavin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021
Response from Tracey on 27 Apr,2021
Hi Gavin, Thank you for your positive feedback score. Here at The Abel Tasman we pride ourselves on our guests having a memorable experience. We hope to see you again. Cheers Tracey & Mike

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Liked size of room and hot water system in shower. Disliked the amount of noise coming from the highway. This room would be one of the most affected.
Stayed 2 nights in Apr 2021
Response from Tracey on 27 Apr,2021
Hi, Thank you for your feedback score. Here at The Abel Tasman we pride ourselves on our guests having a memorable experience. We hope to see you again. Cheers Tracey & Mike

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except there was a smoker in the room next door and an ashtray in the corridor. I would stay here again but think the motel should ban smoking.
Stayed 2 nights in Apr 2021
Response from Tracey on 27 Apr,2021
Hi Angela, Thank you for your positive feedback score. Here at The Abel Tasman we pride ourselves on our guests having a memorable experience. We hope to see you again. We are currently organising a dedicated smoking area away from all rooms. Cheers Tracey & Mike

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Stayed 2 nights in Apr 2021
Response from Tracey on 27 Apr,2021
Hi, Thank you for your feedback score. Here at The Abel Tasman we pride ourselves on our guests having a memorable experience. We hope to see you again. Cheers Tracey & Mike

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient, close to everything. Clean and perfect for our stay! Really recommend it for families
Stayed 2 nights in Apr 2021
Response from Tracey on 20 Apr,2021
Hi Angela, Thank you for your positive feedback score. Here at The Abel Tasman we pride ourselves on our guests having a memorable experience. We hope to see you again. Cheers Tracey & Mike

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2021
Response from Tracey on 28 Apr,2021
Hi, Thank you for your feedback score. Here at The Abel Tasman we pride ourselves on our guests having a memorable experience. We hope to see you again. Cheers Tracey & Mike

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was really well presented with really comfy beds. Great hosts too.
Stayed 1 night in Apr 2021
Response from Tracey on 20 Apr,2021
Hi, Thank you for your positive feedback score. Here at The Abel Tasman we pride ourselves on our guests having a memorable experience. We hope to see you again. Cheers Tracey & Mike

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 4 nights with a family of four. Big rooms, comfortable beds in a great location. We would certainly stay here again on a trip to Dubbo.
Stayed 4 nights in Apr 2021
Response from Tracey on 20 Apr,2021
Hi, Thank you for your positive feedback score. Here at The Abel Tasman we pride ourselves on our guests having a memorable experience. We hope to see you again. Cheers Tracey & Mike