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Reviews of Prijeko Palace

4 out of 5
Prijeko Palace
Prijeko 22, Dubrovnik

Reviews

9.4

Exceptional

Rating 10 - Excellent. 198 out of 270 reviews" "
Rating 8 - Good. 55 out of 270 reviews" "
Rating 6 - Okay. 9 out of 270 reviews" "
Rating 4 - Poor. 5 out of 270 reviews" "
Rating 2 - Terrible. 3 out of 270 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel! Conveniently located to everything.
Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Haley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay in a truly unique spot!
This bed and breakfast was wonderful! The room was very clean with unique funky decor and gorgeous views of the old town roof tops out to the sea. All of the staff were incredibly helpful and friendly. They also allowed us to store our luggage on our last day so we could continue to explore Dubrovnik. Fabulous experience!
Stayed 1 night in Oct 2023

10/10 Excellent

mehrdad

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel great staff great location great food
Stayed 4 nights in Oct 2023

10/10 Excellent

SUSAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Cicely

Travelled with family
It's in the middle of the town. Chef and the food is very good. Amenities is so so.
Stayed 5 nights in Oct 2023

10/10 Excellent

Jack

Travelled with family
Liked: Amenities
Amazing service, right in the heart of old town with a comfortable well decorated room. Unfortunately, the hotel had switched from AC to heat for the entire hotel based on the season with no option to cool the room other than opening the windows and asking for a fan. As a result, the room was a little too warm for us. Breakfast was good and the staff were all very attentive, helpful and polite. All in all, a wonderful stay and we'd definitely come again
Stayed 2 nights in Oct 2023

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely, helpful staff, particularly Mattia who went over and above to help us. Rooms were clean and spacious. There is a lift in the property but on the 1st floor with some fairly steep stairs from reception up there which is something to keep in mind if you have any accessibility issues. Prijeko street is up some steps from Stradun (the Main Street) but if you go up Celestina Medovica street there are only 6 steps there as opposed to double that on other streets (useful to know when carrying cases/shopping etc).
Stayed 2 nights in Oct 2023
Response from Maria on 13 Oct,2023
Thank you for your kind review and for being our guest. We wish you all the best. Kind regards,

8/10 Good

Robin

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great location inside the walls. Very interesting artwork. Unique. The bed was very comfortable. We didn’t feel the staff explained the amenities well. We weren’t aware of the lounge. There was a young woman who was not very helpful. Overall we were glad we stayed there and would recommend.
Stayed 1 night in Sep 2023

10/10 Excellent

Patricia

Stayed 1 night in Sep 2023

4/10 Poor

Julia

Travelled with family
Disliked: Amenities, property conditions & facilities
air conditioning wasn’t working properly, room decor was pretty specific, hard to get the the hotel with luggage
Stayed 1 night in Sep 2023

10/10 Excellent

Kirstin, Burnaby

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room and unique to the area with balconies. Great food and perfectly situated in old town. Helpful staff and I’d highly recommend this hotel!
Stayed 3 nights in Sep 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Great location and eclectic furnishings.
Great location and eclectic furnishings.
Stayed 1 night in Aug 2023
Response from prijeko palace on 10 Sept,2023
Dear guest,Thank you for your kind review we hope you liked your stay ,and we hope you come back again some day :)Kind Regards,Prijeko Palace

10/10 Excellent

Atish

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2023

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay in the old city. They upgraded our room and all the staff was very friendly. It can be noisy in the evening (nothing that kept us from getting to bed around 11), but that's a given since you're in the old city and there are restaurants and bars around you. The A/C could have been stronger, but other than that, this was perfect!
Stayed 2 nights in Aug 2023
Response from prijeko palace on 10 Sept,2023
Dear guest,Thank you for your kind and honest review. We hope you had a lovely stay, and we will look into these little problems for future guests :)Kind Regards,Prijeko Palace

10/10 Excellent

mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is small which is what you would expect in old town but it has everything you need. It was clean and nicely decorated. The staff was amazing both at check-in and check-out
Stayed 1 night in Aug 2023
Response from Maria on 30 Aug,2023
Dear, Thank you for your stay in Prijeko palace and your kind review. We would be very happy to host you again. Wish you all the best,

10/10 Excellent

John K

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous Old Town Dubrovnik Stay
Loved our stay @ this small boutique hotel with a cool artsy vibe! Super clean, good breakfast & very helpful & friendly front desk team. Perfect location in old town, close to tons of restaurants, shops, city wall & highlights. Highly recommend & would return in an instant!
Stayed 4 nights in Aug 2023
Response from Maria on 30 Aug,2023
Dear, Thank you for your stay in Prijeko Palace and for your kind review. We would be very happy to host you again. Wish you all the best. Kind regards,

10/10 Excellent

Ajit

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were really friendly and happy to help advise and give information about what to do, where to eat etc. The room was beautifully decorated with lots of really interesting art work up around the place. The restaurant that's attached is excellent tooz great food and not too dear compared with similar places in the old town. The location is incredible, right in the middle of the old town and only a few short minutes walk from lots of bars and restaurants. Great stay and would recommend!
Stayed 1 night in Aug 2023
Response from prijeko palace on 8 Aug,2023
Dear guest,Thank you for choosing to stay with us and thank you for this lovely review 3 we wish you all the best and we hope you come back again soon.Kind Regards,Prijeko palace

4/10 Poor

Susan

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Overpriced for the quality of the facilities provided, customer service was poor and one member of staff in particular was rude and unprofessional in her approach.
Stayed 1 night in Jul 2023

10/10 Excellent

Bonnie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were exceptional ! Went out of there way for us
Stayed 1 night in Jul 2023
Response from Maria on 1 Aug,2023
Dear, Thank you very much for your nice review. We were happy to have you as our guests. Kind regards,

10/10 Excellent

Tom

Stayed 1 night in Jul 2023
Response from Maria on 1 Aug,2023
Dear, Thank you for your nice review. We were happy to have you in our Hotel. Kind regards,

10/10 Excellent

Sven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, just a few steps, close to city gate and all to see. Very good restaurant.
Stayed 1 night in Jun 2023
Response from Maria on 11 Jul,2023
Dear, Thank you for your stay in Prijeko Palace and nice review. Kind regards,

2/10 Terrible

Allison

Travelled with group
Disliked: Staff & service
We had a horrible experience at Prijeko Palace. Our room was located on the third floor, basically in the middle of a dining room. When we can back the first night, after a long day of sightseeing, we walked into a full restaurant. Our room was so loud that I almost had a breakdown. The front desk staff was extremely unhelpful and rude and told us to check out (without a refund) if we weren’t happy. I can’t express enough how much I dislike this hotel.
Response from prijeko palace on 27 Jun,2023
Dear guest,We apologize for the inconvenience. Our restaurant near the room works from 18-22h, It just so happened that we had a large group of 30 pax that night which was why it was louder than any other night. As much as our front desk tried to accommodate you nothing seemed to work.. When you asked for another room we couldn't give you one because we were fully booked. And when you told us that you wanted to check out and get a refund we told you you can check out if you wanted to but that we couldn't give you a refund since the amount you already paid has gone through Expedia. And if you wanted to get a refund you would have to call their customer service and talk to them because they're the only ones that can give you a refund and not us since you booked with them. Again we are sorry for the misunderstanding and in the future, we will have better communication with our guests about these things.Kind Regards,Prijeko palace

2/10 Terrible

Ricardo

Stayed 1 night in Jun 2023

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, unique hotel, convenient location
Stayed 1 night in Jun 2023
Response from Maria on 12 Jun,2023
Dear, Thank you fro being our guest and wish you all the best. Kind regards,

10/10 Excellent

Tia

Stayed 1 night in May 2023
Response from Maria on 4 Jun,2023
Dear, Thank you for your review and your stay in Prijeko Palace. We are happy you had a nice vacation with us and wish you all the best. Kind regards,

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too many stairs Iv you have bags but the rooms and location make up for it
Stayed 1 night in May 2023
Response from Maria on 17 May,2023
Dear, Thank you for your review and for being our guest. Kind regards,

10/10 Excellent

Nancy

Stayed 1 night in May 2023
Response from Maria on 17 May,2023
Dear Ms. Nancy, Thank you for your nice review and for being our guest. Kind regards,

6/10 Okay

Bassam

Travelled with partner
Disliked: Property conditions & facilities
Grounds not accessible by car. You need to haul your luggage to get to hotel. I recommend to stay at a hotel outside of old town.
Stayed 1 night in May 2023
Response from Maria on 6 May,2023
Dear, Thank you for your review. Yes indeed, Prijeko Palace is located inside the city walls, in the historic part and we feel very privileged to be a part of the UNESCO Heritage although it is true that that means being in a pedestrian zone. We can understand that the old city of Dubrovnik can be challenging as it has a lot of stairs in it- but that is part of its medieval charm too. We do hope that you had a nice stay in Prijeko palace and Dubrovnik in general, despite being in a pedestrian zone. Best regards,

10/10 Excellent

Sara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
Beautiful hotel, excellent location right in the heart of the old town. Staff were exceptional and were happy to change bits on the breakfast menu for us fussy ones. Room was gorgeous with comfy beds. Definitely recommend this hotel
Stayed 3 nights in Apr 2023
Response from Maria on 6 May,2023
Dear, Thank you for your kind words. We were happy to host you and hope to see you again. All the best,

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it here. The location right in the middle of the Old Town, you feel like you are in the middle everything and the hotel itself is spectacular with attention to detail and interesting pieces of art everywhere you look. The staff are wonderful and I would stay here again in a heartbeat.
Stayed 1 night in Apr 2023
Response from Maria on 29 Apr,2023
Dear, Thank you for your kind review.We were happy to host you and hope to see you again. Best regards,

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay for exploring Dubrovnik old city. Comfortable, quiet and breakfast is tasty! This hotel does not have parking because it is located within the old city where there are no cars allowed. Highly recommend staying here!!
Stayed 2 nights in Apr 2023
Response from Prijeko Palace team on 18 Apr,2023
Dear Lisa, Thank you for your kind review and hope to host you again. Kind regards,

8/10 Good

David

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Room was cold with no option to turn on heating However it was quiet with all necessities. . The safe was portable which was senseless . We liked this hotel a lot and would stay again
Stayed 3 nights in Apr 2023
Response from Prijeko Palace Team on 18 Apr,2023
Dear, Thank you for your review and hope to host you again. Kind regards,

8/10 Good

Laurel

Travelled with partner
Liked: Cleanliness
Location was excellent. Room was small.
Stayed 3 nights in Apr 2023
Response from Prijeko Palace Team on 18 Apr,2023
Dear, Thank you for your review and hope to host you again. If you will ever plan to visit Dubrovnik and stay in our Hotel, we strongly recommend booking our deluxe double rooms which are much bigger than a double room (we have only 2 of them which are smaller, but much more affordable).We are very happy to hear that you had an excellent stay with us. Best regards,

10/10 Excellent

Michael, New York

Stayed 1 night in Oct 2022

10/10 Excellent

Arlene, Hamburg

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel right in old town Dubrovnik. Super convenient to everything. Had a delightful dinner at the rooftop terrace. It was a wonderful experience to dine within the walls! Great stay.
Stayed 2 nights in Sep 2022
Response from Maria on 8 Oct,2022
Dear, Thank you for your review and for your stay in Prijeko Palace. Kind regards,

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Maria on 19 Sept,2022
Dear, Thank you for staying with us and for your review. Wish you all the best and hope to host you again. Kind regards,

10/10 Excellent

George

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location inside the old town-historic building beautifully restored. If you have heavy luggage remember to arrange with the hotel for help with carrying it from the city wall gate.
Stayed 2 nights in Aug 2022
Response from Maria on 19 Sept,2022
Dear, Thank you for your review and for your stay with us in Dubrovnik. Wish you all the best and hope to host you again. Kind regards,

10/10 Excellent

Ralph

Travelled with family
Liked: Cleanliness, staff & service
Great location, great room
Stayed 2 nights in Aug 2022
Response from Maria on 21 Aug,2022
Dear, Thank you for your review and for staying with us. Kind regards,

10/10 Excellent

thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Lovely art. A bit noisy with late night entries, but it was a weekend. Beds were soft, but comfy
Stayed 1 night in Aug 2022
Response from Maria on 21 Aug,2022
Dear, Thank you for your review and for staying with us. Kind regards,

8/10 Good

Jessie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Maria on 21 Aug,2022
Dear, Thank you for your review and for staying with us. Kind regards,

10/10 Excellent

Jessie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022
Response from Maria on 21 Aug,2022
Dear, Thank you for your review and for staying with us. Kind regards,

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Artsy Hotel in a Great Location
We had a wonderful stay at Prijeko Palace. Our room was ready upon our arrival. We loved all the interesting artwork in our room and in the common spaces. Great location, great service. We would definitely stay here again.
Stayed 1 night in Jul 2022
Response from Maria on 21 Aug,2022
Dear, Thank you for your review and for staying with us. Kind regards,

10/10 Excellent

m.

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and excellent breakfast. Rooms were spacious and well appointed. As seniors, walking up one flight to our floor was tough after all the Dubrovnik steps
Stayed 2 nights in Jul 2022
Response from Maria on 21 Aug,2022
Dear, Thank you for your review and for staying with us. Kind regards,

10/10 Excellent

NIKI

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable, convenient & perfect!
Absolutely wonderful room and the shuttle service was very easy to find, he was very friendly and a very convenient service. I highly recommend this hotel and the shuttle service option! Thank you!
Stayed 1 night in Jul 2022
Response from Maria on 21 Aug,2022
Dear, Thank you for your review and for staying with us. Kind regards,

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, large rooms
Stayed 4 nights in Jul 2022
Response from Maria on 31 Jul,2022
Dear, Thank you for choosing Prijeko Palace for your stay in Dubrovnik. We are happy you had a nice stay and hope to host you again.

6/10 Okay

Annie

Liked: Cleanliness, property conditions & facilities, room comfort
close to main attractions but loud and impersonal
The room was very small with very strange art. It was better curtained/shuttered than previous stays in Croatia, but the noise outside the room was very intense and made it hard to rest. The bed and covers were comfortable. The hosts were not nearly as nice and personable as previous hosts; we were not offered a map of the city or advice upon entry, which was different than all our other stays. It was very close to main attractions.
Stayed 3 nights in Jun 2022
Response from Prijeko Palace Team on 31 Jul,2022
Dear, Thank you for choosing Prijeko Palace for your stay in Dubrovnik. We are sorry to hear your expectations haven`t been met. As we are located in the very heart of the old city which is not only historic but a touristic center also (with lots of bars, restaurants, and other tourist facilities nearby) - noise from the street is something we can`t change and part of Dubrovnik charm also. We are also very sorry to hear you find our staff not nice and personable enough. The map we provide to our all guests who ask for it, if not offered at the very check-in alone. We usually want to accommodate our guests in their rooms first and after they leave their bags and get comfortable in their rooms, our staff are there for all the information guests need or want. We are very proud of our high rating for our staff hostility and we are really sorry to hear you didn`t get the same experience with our staff.

10/10 Excellent

James, HALIFAX

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was close to Pile gate. Friendly and helpful staff.
Stayed 3 nights in Jun 2022
Response from Maria on 21 Aug,2022
Dear, Thank you for your review and for staying with us. Kind regards,

10/10 Excellent

Mary Joy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT location - exactly where you want to be in Dubrovnik. Just make sure you use the best gate when entering the old city with your luggage
Stayed 3 nights in May 2022
Response from Maria on 21 Aug,2022
Dear, Thank you for your review and for staying with us. Kind regards,

10/10 Excellent

Donald

Stayed 1 night in May 2022