Dedeman Hotels & Resorts International, Eastern Anatolia hotels

"I booked two rooms for four people. Each room advertised to accommodate 3 persons. My family and friend scaping war from Iran after travelling 20 hours on the road got to the hotel at 4:30pm. None of the rooms were ready. eventually when they got to the rooms, they found only a Queens bed in each, chewing gum stuck all over the place, torn up furniture, floor so dirty that they could not and wanted to take their shoes off. The lift was not working. They just could not stay in the hotel from hygiene point of view and the bed situation, not enough beds to accommodate four people needing separate beds. They refused any assistance and a refund. I am very disappointed that Hotel.com has not checked this hotel. And the reason for it being none refundable for exactly the above. Not fit for the purpose."

"It was near the worst part of town. It was basically a motel that wasn't clean. Nobody could speak English. Whatever description is incorrect, and the quality was awful."

"Nice, and helpful Stuff! The hotel was convenient, and seems safe. Thank you :) "

"It was great place"

"Great hotel "

"I stayed for one night, and was a lovely experience "

"Everything was perfect"

"Nice clean appartment, and the staff were realy friendly."

"Thus place is another example of hotel star rating of big money big corporation hotels. I think this place does not have 5 stars but way better than a lot of 5 star hotels I lodge. Check in and out was swift and quick, staff was very courteous and friendly. Everything was very nice. The place is right at the center of the city, you can walk everywhere. One thing to pay attention if you miss the breakfast in furst morning just stay another night to catch it next mirning. Breakfast is phenomenal DON'T MISS IT."