Free WiFi, bed sheets

Reviews of La Quinta Inn & Suites by Wyndham Bel Air/I-95 Exit 77A

2.5 out of 5

Reviews

8.2

Very good

Rating 10 - Excellent. 454 out of 1004 reviews" "
Rating 8 - Good. 306 out of 1004 reviews" "
Rating 6 - Okay. 134 out of 1004 reviews" "
Rating 4 - Poor. 67 out of 1004 reviews" "
Rating 2 - Terrible. 43 out of 1004 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Steve

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked everything thing except the fact that there is no carpet in the rooms , no phone charger port and lasty was the orange juice
Stayed 2 nights in May 2024

8/10 Good

Denise, St Petersburg

Liked: Cleanliness, staff & service, property conditions & facilities
we like staying here on our way north and south because of it's convenience
Stayed 1 night in May 2024
Response from Manager on 23 May,2024
Hello Denise,We appreciate your loyalty as a recurring guest and are glad to hear you find our location convenient for your travels. We look forward to welcoming you back on your next journey north or south.

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
La Quinta was clean and quiet. It's in what feels like a business park, is clustered with 3 or 4 other hotels, and tucked around back, so it felt a little sketch pulling in, but once I got inside my concerns were alleviated. Staff greeted me despite arriving around midnight and were friendly and helpful. My room was clean. The hotel was clean. The hotel was quiet. I was just stopping for a night on my way through town and it was as enjoyable an experience as I could have asked for based on my needs. I would definitely stay here again.
Stayed 1 night in May 2024
Response from Manager on 22 May,2024
Hello Kenneth,We are thrilled to hear that you enjoyed your stay with us at La Quinta! Our team is dedicated to providing a clean and quiet environment for all our guests. We appreciate your kind words about our staff and are delighted to hear that you found your room and the hotel to be clean and well-maintained. It's wonderful to know that we were able to meet your needs during your stay, and we look forward to welcoming you back on your next journey through town.

10/10 Excellent

Sim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Manager on 21 May,2024
Hello Sim,Thank you for taking the time to share your exceptional rating! We appreciate your positive feedback and are delighted to hear that your stay surpassed expectations. We value your experience as our guest and look forward to welcoming you back in the future.

4/10 Poor

adrian

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There were blood stains on the sheets, and my covers had stains. Blood stains on the curtains. Mildew in the shower. I will not stay in another Laquinta ever again.
Stayed 2 nights in May 2024
Response from Manager on 13 May,2024
Hello adrian, We regret to hear about your experience and appreciate your feedback. We take cleanliness very seriously and will address this with our housekeeping team accordingly. Guest satisfaction is our top priority, and we hope you will consider reaching out to management directly to discuss your stay further.

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay
Stayed 2 nights in May 2024
Response from Manager on 14 May,2024
Hello Jeanette,We're thrilled to hear that you enjoyed your stay with us. Our team takes pride in providing top-notch service to all our guests. Thank you for choosing our hotel, we hope to welcome you back in the future.

6/10 Okay

Roseanne

Daytime staff was nice
Stayed 4 nights in May 2024
Response from Manager on 13 May,2024
Hello Roseanne, Thank you for acknowledging the daytime staff's friendliness during your stay. We value your feedback and hope you had an overall enjoyable experience with us. If you have any further comments or suggestions, please feel free to reach out to our management team directly.

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet & spacious
Stayed 1 night in May 2024
Response from Manager on 6 May,2024
Hello Andrea,We're delighted to hear that you enjoyed our clean, quiet, and spacious accommodations during your stay with us. Your comfort is our top priority, and we strive to provide a peaceful environment for all our guests. We appreciate your positive feedback and hope to welcome you back in the future.

10/10 Excellent

Lourdes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was very effective and fast and clerk was very helpful! I will definitely consider it again.
Stayed 1 night in May 2024
Response from Manager on 6 May,2024
Hello Lourdes,We are delighted to hear that you had a smooth check-in experience and found our staff helpful. Your feedback is greatly appreciated and we look forward to welcoming you back in the future for another enjoyable stay.

8/10 Good

Sonya

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The gentleman at the front desk was a Blessing to us. He was very helpful and polite. I will come back just because of him. I thank him whole heartedly. The walls needs some attention they were very dusty. There were stains on the blankets and the curtains.The wood was coming off the bathroom door.
Stayed 1 night in May 2024
Response from Manager on 6 May,2024
Hello Sonya,We're delighted to hear that our front desk associate left such a positive impression on your stay. Your kind words are truly appreciated. We'll be sure to address your feedback regarding the cleanliness and maintenance concerns you've mentioned. Your feedback helps us to continue improving our services for all our valued guests.

6/10 Okay

David

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
property could use some updating, fresh paint etc
Stayed 2 nights in Apr 2024
Response from Manager on 4 May,2024
Hello David,Thank you for sharing your feedback with us. We appreciate your suggestions for improvements and will take them into consideration for future enhancements to our property. Our team is always looking for ways to enhance our guests' experiences.

8/10 Good

Nicola

Stayed 2 nights in Apr 2024
Response from Manager on 23 May,2024
Hello Nicola,We appreciate you staying with us. If you have any further comments or concerns about your stay, please don't hesitate to contact us directly. We hope to welcome you back soon!

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Polite, professional and approachable staff Clean Good free breakfast Convenient location
Stayed 1 night in Apr 2024
Response from Manager on 4 May,2024
Hello James, We appreciate your positive feedback on our staff, cleanliness, breakfast, and location. It's great to hear that you had a pleasant experience with us. Should you have any further comments or inquiries, please feel free to reach out to our management team directly.

6/10 Okay

Mellissa

Rooms definitely had a bad Oder. It almost smelled like smoking that they tried to cover up with spray.
Stayed 1 night in Apr 2024
Response from Manager on 4 May,2024
Hello Mellissa, We apologize for any inconvenience caused during your stay. Your feedback is valuable, and we have shared your comments with our housekeeping team for further review and improvement. We appreciate you bringing this to our attention and hope to welcome you back for a better experience in the future.

8/10 Good

John

Travelled with partner
I only gave a four stars because the TV remote did not work properly
Stayed 1 night in Apr 2024
Response from Manager on 1 May,2024
Hello John,We appreciate your feedback regarding the issue with the TV remote. Your comments have been noted, and we will address this matter with our team to ensure a better experience for our future guests. Thank you for bringing this to our attention.

6/10 Okay

Daniel

Stayed 1 night in Apr 2024
Response from Manager on 28 Apr,2024
Hello Daniel,We appreciate you choosing to stay with us and we hope you had a pleasant experience overall. If there was anything that could have made your stay better, please don't hesitate to contact us directly. We value your feedback and would love the opportunity to address any concerns you may have.

10/10 Excellent

Earleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable sleeping mattress, great flow of water from the shower. Staff very pleasant.
Stayed 1 night in Apr 2024
Response from Manager on 23 Apr,2024
Hello Earleen,We're glad to hear you found our mattresses comfortable and enjoyed the shower experience. Our team works hard to provide excellent service. Your feedback is appreciated, and we hope to welcome you back in the future.

8/10 Good

Patricia, Alexandria

Business traveller
Disliked: Amenities
This is good hotel choice, although the facility is a bit dated. Front desk staff stay out of sight, but the breakfast staff were very attentive.
Stayed 2 nights in Apr 2024
Response from Manager on 19 Apr,2024
Hello Patricia,We appreciate your feedback on your recent stay with us. Our team values your comments and will consider them for future improvements. Our staff aims to provide excellent service in all areas, including the front desk and breakfast service. Your observations will be shared with the respective departments for further development.

10/10 Excellent

Corinna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value… clean, fresh decor with comfortable beds and pillows. Nice breakfast selection. I would stay there again.
Stayed 1 night in Apr 2024
Response from Manager on 13 Apr,2024
Hello Corinna,We are thrilled to hear you enjoyed our clean rooms, comfortable beds, and breakfast selection. We look forward to welcoming you back for another enjoyable stay soon!

10/10 Excellent

Marlene

Everything was fine about the hotel.
Stayed 1 night in Apr 2024
Response from Manager on 12 Apr,2024
Hello Marlene,We are pleased to hear that you had an overall positive experience during your stay with us. If there is anything we can do to enhance your next visit, please do not hesitate to reach out. Your feedback is greatly valued.

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice for the money. Clean comfortable and a spacious room.
Stayed 1 night in Apr 2024
Response from Manager on 9 Apr,2024
Hello Peter,We are pleased to hear that you found our accommodations to be clean, comfortable, and spacious during your stay. Thank you for taking the time to share your positive feedback with us. Your satisfaction is important to us, and we hope to welcome you back in the future.

6/10 Okay

Jarred

Travelled with partner
Liked: Cleanliness, staff & service
This property was a real mixed bag. Pros. Overall the hotel was fine, a bit dated, but perfectly acceptable. When we had issues the hotel did address them. Cons: We checked in late at around 11:45pm. About 30 minutes after we got to are room, they called my room to tell me about a water outage coming in 2 days. Why would they call and tell me this after midnight. We had already gone to bed. The second day we were in our room the bathroom started having a real strong smell. It seemed to be coming from the vents. We ended up moving rooms. When we were out one day, maintenance came to our room. They used the room towels and wash clothes for the maintenance and left them on the floor and in the trash. Walls were a little thin. Our neighbors were having more fun than us.
Stayed 4 nights in Mar 2024
Response from Manager on 4 Apr,2024
Hello Jarred, Thank you for sharing your detailed feedback with us. We're pleased to hear you found our hotel to be generally acceptable and that our team was able to assist with any issues that arose during your stay. We appreciate your insights on the areas that you felt could be improved and will share this with our management for further review and consideration on how we can enhance our services for all guests in the future. Your feedback helps us work towards providing a more enjoyable experience for all our guests.

10/10 Excellent

Gerald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Inconvenient location
Stayed 1 night in Mar 2024
Response from Manager on 1 Apr,2024
Hello Gerald,We appreciate your feedback and will take it into consideration for future improvements. Thank you for staying with us.

10/10 Excellent

jonghyup

Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 1 night in Mar 2024
Response from Manager on 2 Apr,2024
Hello jonghyup,We are pleased to hear that you found our hotel to be a good place. We value your feedback and hope to welcome you back in the future for another enjoyable stay.

10/10 Excellent

Eunice, Baltimore

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very clean!
Stayed 2 nights in Mar 2024
Response from Manager on 29 Mar,2024
Hello Eunice,We are delighted to hear that you found our hotel to be very clean! We strive to maintain a high standard of cleanliness for all our guests to enjoy their stay to the fullest. Should you ever choose to stay with us again, we look forward to exceeding your expectations once more.

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Ladies in breakfast room need to kick up their game…ran out of OJ and apple juice and no syrup for waffles….
Stayed 1 night in Mar 2024
Response from Manager on 29 Mar,2024
Hello John,We appreciate your feedback regarding the breakfast service and apologize for the inconvenience caused during your stay. We will address this matter with our team to ensure a better experience for our guests in the future. Thank you for bringing this to our attention.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Just a great place to stay
Stayed 1 night in Mar 2024
Response from Manager on 29 Mar,2024
Hello James,We are thrilled to hear that you found our hotel to be a great place to stay! Our team strives to provide exceptional experiences for all our guests. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

10/10 Excellent

Lou

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was excellent and property was clean. Plus, it was pet friendly but I would strongly recommend they remind their guests with pets to pick up after them. The only downside of the stay was avoiding the “landmines”. All in all, a very good weekend.
Stayed 2 nights in Mar 2024
Response from Manager on 27 Mar,2024
Hello Lou,We are glad to hear you enjoyed our excellent service and clean property during your stay. We appreciate your feedback regarding the pet-friendly policy and will take it into consideration for the future. We hope to welcome you back for another great weekend soon.

6/10 Okay

Benjamin

Travelled with family
Liked: Cleanliness, amenities
Staff not very friendly
Stayed 2 nights in Mar 2024
Response from Manager on 27 Mar,2024
Hello Benjamin, We appreciate your feedback regarding the staff and will address your concerns internally to ensure a more positive experience in the future. Your comments are important to us as we strive to continuously improve our services for all guests.

10/10 Excellent

Selena

Liked: Amenities
The room was very clean and comfortable. I’m definitely going back.
Stayed 1 night in Mar 2024
Response from Manager on 16 Mar,2024
Hello Selena,We are thrilled to hear that you found our rooms clean and comfortable! Looking forward to welcoming you back on your next visit.

8/10 Good

Janet

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024
Response from Manager on 14 Mar,2024
Hello Janet, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

10/10 Excellent

Joshua

Stayed 1 night in Mar 2024
Response from Manager on 14 Mar,2024
Hello Joshua,We are glad to hear that you had a wonderful experience during your stay with us! Your satisfaction is our top priority, and we hope to welcome you back soon for another fantastic stay.

6/10 Okay

Lakonda

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It was a good stay and rooms was great. The only 2 issues was that coffee maker ,coffee pack, ice pails & cups was stationed in the bathroom which I thought that wasn’t a good idea to have been placed there. As much as I love a cup of coffee every morning, I went to Dunkin’ Donuts .The hotel couldn’t give us large towels to shower with. The clerk stated they were out of clean towels so unfortunately we had to use small hand towels.
Stayed 2 nights in Mar 2024
Response from Manager on 7 Mar,2024
Hello Lakonda, We appreciate your feedback on your recent stay with us. We will review the placement of amenities for future improvement. Rest assured, we will also address the towel availability with our team to prevent this inconvenience from reoccurring. Thank you for bringing these concerns to our attention.

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Mar 2024
Response from Manager on 5 Mar,2024
Hello Mike,Thank you for your kind words! We are delighted to hear that you enjoyed your stay with us. We strive to provide a pleasant experience for all our guests. If you have any other feedback or suggestions, feel free to contact our management team directly.

8/10 Good

Andre

Stayed 1 night in Feb 2024
Response from Manager on 22 Mar,2024
Hello Andre,We're thrilled you enjoyed your stay with us! We hope to welcome you back soon for another wonderful experience.

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient right off/on 95
Stayed 1 night in Feb 2024
Response from Manager on 29 Feb,2024
Hello Patricia,We're delighted you found our location convenient for your travels. We appreciate your feedback and hope you had a pleasant stay overall. If you have any further comments or need assistance, please don't hesitate to reach out to our management team directly.

4/10 Poor

elaine

Travelled with pets, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
No greeting when we arrived. Tiny, dirty elevator. Room was very strange-next to elevators, so very loud, but also shaped like large L. Dust bunnies living in harmony under beds. Very uncomfortable mattresses and pillows, foam maybe? Threadbare towels and no soap. Whole room looked knocked about, stained and dirty. Coffee maker not clean at all. All ice & vending machines out of order. So disappointing as have stayed with this chain before and it was always very clean & enjoyable. Also dog area really nasty.
Response from Manager on 24 Feb,2024
Hello elaine,We regret to hear about your experience and apologize for any inconveniences faced during your stay. Your feedback is valuable for our team to make necessary improvements for our guests' comfort. We recommend contacting our management team directly to address specific concerns and ensure a more satisfactory visit in the future.

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My stay was very peaceful. There was plenty of lighting outside throughout the night, so I felt like my car was safe, and I wasn't nervous walking into the hotel after dark. The room was large, plenty of pillows!!! My check-in was very fast, with a friendly staff. Thank you for a nice stay!
Stayed 1 night in Feb 2024
Response from Manager on 20 Feb,2024
Hello Mary,We are delighted to hear that you had a peaceful stay with us! Our priority is to ensure the safety and comfort of our guests, and we are glad that you felt secure during your visit. It's wonderful to know that you appreciated the room amenities and our efficient check-in process. Your kind words mean a lot to us, and we look forward to welcoming you back in the future.

10/10 Excellent

Linda

Stayed 1 night in Feb 2024
Response from Manager on 22 Mar,2024
Hello Linda,We are glad to hear that you had a fantastic 5-star experience with us! We hope to welcome you back soon for another memorable stay.

6/10 Okay

Larry

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I was told when I was checking in that my reservation was canceled. Even after showing the front desk copies of my reservations they would not give me the price and the counter person was rude.
Stayed 1 night in Jan 2024
Response from Manager on 3 Feb,2024
Hello Larry,We apologize for the inconvenience you experienced during check-in. Our team strives to provide efficient service and we regret if you felt otherwise. Please be assured, we value your feedback and will address it with the front desk staff to ensure this doesn't happen in the future. We appreciate your understanding and hope to have another opportunity to welcome you back.

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable and quiet room. Wonderfully maintained property with a courteous, knowledgeable and professional staff, great breakfast and a great price. Really enjoyed our stay.
Stayed 2 nights in Jan 2024
Response from Manager on 1 Feb,2024
Hello Daniel,Thank you for sharing your positive experience with our clean, comfortable, and quiet rooms. We take pride in maintaining our property and providing knowledgeable staff. We're delighted that you enjoyed our breakfast and found our rates to be great. It was a pleasure having you as our guest and we hope to welcome you back in the future.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Manager on 31 Jan,2024
Hello Paul,We are thrilled to learn that you had a fantastic stay at our hotel! We greatly appreciate your positive rating and we are delighted that we exceeded your expectations. We look forward to welcoming you back for another amazing experience in the near future.

10/10 Excellent

LAWRENCE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and Peaceful with Great Breakfast
Stayed 1 night in Jan 2024
Response from Manager on 27 Jan,2024
Hello LAWRENCE,Thank you for sharing your feedback with us. We are delighted to hear that you found our hotel clean and peaceful during your stay. We take pride in providing a comfortable and well-maintained environment for our guests. We are also thrilled to know that you enjoyed our great breakfast options. Your satisfaction is our priority, and we hope to welcome you back for another wonderful stay in the future.

10/10 Excellent

Andrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024
Response from Manager on 25 Jan,2024
Hello Andrey,Thank you for choosing to stay with us! We are delighted to hear that you had a wonderful experience at our hotel. We appreciate your support and hope to welcome you back in the future for another enjoyable stay.

6/10 Okay

Kennard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Manager on 27 Jan,2024
Hello Kennard, Thank you for choosing our hotel for your recent stay. We appreciate your time in leaving a rating. If you have any specific feedback or concerns about your stay, please feel free to contact our team directly so that we can address them accordingly. We hope to have the opportunity to serve you better in the future.

8/10 Good

Lauren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Manager on 25 Jan,2024
Hello Lauren,Thank you for choosing our hotel for your recent stay! We appreciate your positive rating and are glad to hear that you had a great experience with us. If you have any specific feedback or suggestions, please feel free to reach out to us directly. We hope to welcome you back in the future for an even better stay!

10/10 Excellent

JOHN, BALTIMORE

Stayed 1 night in Jan 2024
Response from Manager on 25 Jan,2024
Hello JOHN,We are thrilled to hear that you had a wonderful stay at our hotel! We strive to provide exceptional service and it's great to know we met your expectations. Should you have any further feedback or need assistance in the future, please don't hesitate to reach out to us.

8/10 Good

Victoria

Stayed 1 night in Jan 2024
Response from Manager on 20 Jan,2024
Hello Victoria,Thank you for choosing to stay with us and for taking the time to rate your experience. We appreciate your feedback and hope that you had an enjoyable stay. If you have any specific comments or concerns, we encourage you to reach out to our hotel directly so we can further address them. We hope to have the opportunity to serve you again in the future.

10/10 Excellent

Daniel

Stayed 1 night in Jan 2024
Response from Manager on 1 Feb,2024
Hello Daniel,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience with us. If you have any additional feedback or suggestions, please don't hesitate to reach out to us. We look forward to welcoming you back in the future for another exceptional stay.

8/10 Good

Annie

Stayed 2 nights in Dec 2023
Response from Manager on 13 Jan,2024
Hello Annie,Thank you for choosing our hotel for your stay! We appreciate your rating and we hope you had a pleasant experience. If you have any additional feedback or suggestions, we would love to hear from you. Please don't hesitate to reach out to us so that we can continuously improve our services.