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Reviews of Destiny Scotland - Hill Street Apartments

4 out of 5
Destiny Scotland - Hill Street Apartments
5 Hill Street, Edinburgh, Scotland

Reviews

9.4

Exceptional

Rating 10 - Excellent. 153 out of 202 reviews" "
Rating 8 - Good. 38 out of 202 reviews" "
Rating 6 - Okay. 4 out of 202 reviews" "
Rating 4 - Poor. 3 out of 202 reviews" "
Rating 2 - Terrible. 4 out of 202 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Graeme

Travelled with family
Liked: Cleanliness, room comfort
Apartment nice but now looking a bit dated, tile in bathroom loose
Stayed 2 nights in Nov 2023

6/10 Okay

Jessica

Liked: Cleanliness
Good location and base to explore the city
The apartment was very minimalist and didn’t seem to have the cosy feel depicted in the photos. The place was very clean and tidy but pretty sparse. Apart from the lack of homeliness, what you see is what you get, nothing more. I would have expected, for the price, to maybe have a small milk in the fridge or a little something ‘extra’. Being on the ground floor was also very noisy. We could hear people coming in and out of the building throughout the night and it sounded like they were not only in the apartment but in the bedroom. If you’re looking for a base to just sleep in this is perfect, if you’re looking for more of a home from home, then I don’t feel this is quite that.
Stayed 2 nights in Oct 2023

10/10 Excellent

Joy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay here. The apartment was clean and modern. We were able to store our luggage at the managing property, which was convenient. The beds were comfortable, which is always a bonus.

10/10 Excellent

Jennifer

Stayed 3 nights in Oct 2023

10/10 Excellent

Sophie

Liked: Cleanliness, room comfort
Couldn’t go wrong with this choice
Fantastic location and apartments was huge. Very happy with our choice of apartment.
Stayed 2 nights in Sep 2023

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, room comfort
The stay was lovely. The space is exactly as advertised with a friendly staff to help if any questions arise.
Stayed 1 night in Sep 2023

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We rented the two bedroom apartment and it was very spacious especially considering its location. Never having been in Edinburgh before we were unsure on whether to stay in old or new town and in the end this was the perfect choice. It was located on a quiet street but very walkable to everything. It was also helpful that the property management office is just down the street and we were able to leave our bags there before checking in as our arrival to the city was well before check in. The staff were very helpful and were very quick to respond to any questions. Overall great apartment and would definitely stay there again.
Stayed 2 nights in Sep 2023

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Andy

Stayed 2 nights in Sep 2023

10/10 Excellent

Chika

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2023

4/10 Poor

Jed

Travelled with family
Liked: Cleanliness, room comfort
Abruptly Tried to Kickus Out 15mins After Checkout
very rude and abrupt at check out (11am). First we had the cleaner knocking at 1058, I told her my husband was on his way with a rental car to pick us up. She was quite nice. 11:15 a very abrupt lady knocking angrily insisting that we get out as they need to clean, I told her that I had just spoke to my husband and he would be back at noon to pick us up. She was very stressed by this like it was just unbelievable!! she said she would need to speak to the office and maybe they were going to charge us for a late check out, which I am completely fine with!, I explained to her we have a ton of luggage and we can’t possible leave before he gets back with the car or we would. 1145 another angry lady about to knock on the door as we begin to hual our luggage out….she just turned and stomped away….The point is they could have relayed all the same information in a much nicer manner, I don’t need angry women insisting that we get out!!! Not very nice start to the day!! And given they were unable to accommodate any kind of early checkin after our 17hr travel, even with our noon check out 3hrs I think should be plenty to clean a small apartment, assuming there are other guests checking in the same day. We will be back to Edinburgh at least 5 times this year, and if it wasn’t for the check out we would have likely stayed here again in the future, now we will not. In the end we were charged $50 for late check out, would have loved to just nicely been told that.
Stayed 2 nights in Aug 2023

2/10 Terrible

Gustaf

Disliked: Cleanliness, property conditions & facilities
The residence was not ready for living in when we arrived at 3pm on the day of our check in-Thursday 22nd of June, 2023. There were completely exposed staircase from the front door leading up to the apartment on the 2nd floor. Nails, loud banging, uneven surface and dangerous to enter and exit the building/flat. We wanted to sleep as very tired from travel but it was impossible. I called the management team and the only option was to stay under those unacceptable conditions, or have a full refund. A full refund and finding another accommodation was impossible due to the time of day and no vacancies anywhere else due to heavy demand of festivals/peak season etc. Both the staff member and manager were rude and lacking empathy. The Manager told me it was legal to work for a few hours between 9-5 and that it would be fixed. I told her it would be until at least end of day friday of which it was, but they did a very poor job, left tools and nails and carpets up in that timeframe as well as uneven surface. I have been in touch with Expedia, and I am going to be posting a review shortly on their website.
Stayed 4 nights in Jun 2023

8/10 Good

Nadia

Stayed 2 nights in Jun 2023

10/10 Excellent

Jamie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Fantastic large apartment with sofa bed. Loads of room would stay again Only issues were lack of blackout blinds (the sun seeped through the edges of the ones used) and the windows were old so lots of street noise filtered through.
Stayed 1 night in Jun 2023

10/10 Excellent

Marc

Travelled with family
Liked: Cleanliness, room comfort
Great Stay
We stayed at this location for three nights in May and we loved it. Space was clean, large and the communication leading up to our stay was also fantastic. We would certainly stay again. Location was very good too. Very close was the tram to the airport and walking to old town was about 10 mins. We felt safe and there were several restaurants nearby that we liked. We did have apartment #7 which was on the top floor, so if you can't carry luggage up several flights, I would be certain to get a lower floor. Also, the doors swing themselves closed in the apartment, but that was not an issue for us at all. Great overall stay.
Stayed 3 nights in May 2023

10/10 Excellent

Howard

Liked: Cleanliness, amenities, property conditions & facilities
Excellent property great rooms very nice place to relax when not out discovering Edinburgh.
Stayed 4 nights in May 2023

10/10 Excellent

Alison

Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2023

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely beautiful apartment, would use it at any time unfortunately whilst we were staying there appeared to be Road works nearby which made it quite disruptive.
Stayed 2 nights in Apr 2023

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, room comfort
Perfect
Great city break apartment for couple with a young 6-week old baby. Big apartment with everything you need an more!
Stayed 2 nights in Dec 2022

10/10 Excellent

Michael

Liked: Cleanliness, room comfort
Absolutely Perfect
Second time staying here. This trip was just as flawless as the first.
Stayed 2 nights in Nov 2022

10/10 Excellent

samuel

Liked: Cleanliness, amenities, property conditions & facilities

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Enjoyed my stay, just take note of the terrain!
This apartment was very comfortable, clean and safe. It was the most fuss free check in I’ve experienced. There’s no need to fumble with keys or cards, just check in, enter and check out with PIN access. Extremely spacious with a huge living/dining area, makes the price very worth the stay. The kitchen was well equipped for light cooking. Bathroom had a huge shower area with good working heater. There are no lifts in the apartment but thank goodness we were given the ground floor apartment. Only downsides to this place is (1) the main door slamming to ensure that it closes, but it’s REALLY loud, (2) the location and getting to this place. We had a few luggage and a baby with us. It was quite a walk from the train station, and the terrain of cobbled streets and up-slopes were so hard on us physically. Our luggage was even damaged that 2 wheels came off. But nevertheless will recommend this place to friends who will be visiting.
Stayed 2 nights in Oct 2022

10/10 Excellent

Beverley

Travelled with family
Liked: Room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities
It was like a home away from home - easy to find, great communication from the vendor, check in was effortless, and everything was clean. Being able to do laundry after traveling for more than 2 weeks was the icing on the cake. Excellent value for money - I would stay here again.
Stayed 1 night in Oct 2022

10/10 Excellent

Peter

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Simple walk to all tourist areas in Edinburgh or if necessary to do so catch a bus.
Stayed 13 nights in Sep 2022

10/10 Excellent

nicola

Stayed 2 nights in Aug 2022

10/10 Excellent

payam

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2022

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spacious, clean, comfortable, easy access with your own PIN number. No lift, but only two flights of stairs and most everywhere is not going to have a lift, so did not bother at all. No blow dryer either, however we were only there the one night so did not enquire about getting one. Their office is just down the street and willing to help. Loud karaoke bar or something nearby that was pretty loud, late, but added to the charm, lol. Would definitely stay again.
Stayed 1 night in May 2022

10/10 Excellent

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2022

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great deal for the price and conveniently located in the New Town. Everything is within 15 minute walking distance. The place was huge and the washer and dryer were a plus.
Stayed 3 nights in Apr 2022

8/10 Good

Carly

Travelled with family
Liked: Cleanliness
Alright apartment
Apartment was in a great location. Apartment was nice on the whole. Not enough pans to cook a meal for four people as the apartment accommodated. Sofa is incredibly uncomfortable. Apartment is very noisy with doors slamming alot and constant noise from neighbours above. Could really do with some attempt to dampen the sound. Woke us up constantly.
Stayed 4 nights in Apr 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Last minute overnight
Last minute booking. Almost effortless checkin. No parking available but as Sunday we were able to park for free after 6. Moved car in morning to waverly car park. Great location and very spacious property.
Stayed 1 night in Apr 2022

10/10 Excellent

Mike Nason

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2021

8/10 Good

David

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Patricia

Stayed 1 night in Nov 2021

8/10 Good

Mark

Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2021

10/10 Excellent

Michael

Liked: Cleanliness, room comfort
Heart of Edinburgh
Great location and very comfortable. The kitchen was well stocked with nearly anything you might want for cooking. We’ll be back.
Stayed 2 nights in Sep 2021

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, very clean, well equipped, very spacious...home from home
Stayed 4 nights in Sep 2021

10/10 Excellent

Julia

Travelled with family
Liked: Room comfort
Great for families
We stayed in the classic apartment which was fantastic, beautiful apartment, very comfortable beds, well equipped kitchen and surprisingly very quiet. Would definitely recommend however I would suggest replacing carpets in bedrooms and stairs as smell quit musky, would benefit a lick of paint in areas however overall a great great stay and would recommend to families, was great for us with our baby and toddler (stairs are shallow and easy to navigate)
Stayed 4 nights in Sep 2021

8/10 Good

Paula

Travelled with family
Liked: Cleanliness, room comfort
Really good location, very central. Have stayed in a few destiny apartments and always found them to be clean, staff very helpful if there are any problems. Stayed in a superior apartment in Hill Street, living room had a sofa and one chair which seeme
Stayed 3 nights in Aug 2021

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, room comfort
Great apartment in a perfect location
Great apartment in a perfect location. Spotlessly clean and comfortable. A few tired looking spots eg grout that need some minor attention however it doesn't detract at all from the overall experience. I will certainly return
Stayed 3 nights in Jun 2021

8/10 Good

Angela

Liked: Cleanliness, room comfort
Well worth it !
Central location. Security door communal entrance and keypad entry to apartment. Security camera in communal close and good hygiene reminders and hand gel available on entrance. Flat pleasant and has all amenities required for self catering . Great power shower! All in all would thoroughly recommend these apartments.
Stayed 2 nights in May 2021

2/10 Terrible

Verified traveller

Stayed 1 night in Nov 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing apartment! So much space for our family of four and perfect to spend time in after a busy day of sightseeing. Spacious double bedrooms, two bathrooms and a perfect kitchen living / diner. We also had exceptional customer service by Destiny Scotland when our TV didn’t work (we nodded off one evening and woke up to sound only). They tried to fix it and when they couldn’t a brand new set was delivered before we got back to the apartment the next day! We will definitely be booking again for our next trip to Edinburgh. Highly recommend. Only negative is having to climb several flights of stairs to get to top floor apartment. Don’t book if you find stairs a struggle.
Stayed 3 nights in Feb 2020

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Amenities
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment was amazing. It was very clean, spacious and central. Would highly recommend.
Stayed 3 nights in Jan 2020

10/10 Excellent

steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were pleasantly surprised by the lay out of this beautiful apartment. I would definitely stay longer than two nights , next time, to take advantage of its comfort and location . Very well presented . Thank you Destiny Scotland for a breath of fresh air
Stayed 2 nights in Jan 2020

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic apartment, great location, will definitely come back again
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019