- Liked: Cleanliness
- Disliked: Staff & service, property conditions & facilities, room comfort
We arrived and were told they were renovating rhe breakfast room and there was no provision for breakfast which was one of the reasons we booked. We.could have at least received a voucher for breakfadt at a voffee shop. We were told that we would be refunded foe the breakfast. Hope it happens! Our room was on the 5th floor but the elevator only went to the 4th floor so as retirees we had to lug our suitcases up ourselves.. There was no bath mats in the bath room. To top it all off the internet service was awful. First of all there was only 30 minutes alloted but it kept going off. Then you wrre required to pay $4,50 for afditional internet service. Whoever heard of such a thing in this day and age Small B&B's we stayed at had much better aervice. Would not recommend this Travellodge.