Private beach, sun-loungers, beach umbrellas, beach towels
Check availability

Reviews of Hotel Panorama Bungalow Resort El Gouna

4.5 out of 5
Hotel Panorama Bungalow Resort El Gouna
El Gouna Red Sea, El Gouna

Reviews

6.6
Rating 10 - Excellent. 15 out of 52 reviews" "
Rating 8 - Good. 13 out of 52 reviews" "
Rating 6 - Okay. 7 out of 52 reviews" "
Rating 4 - Poor. 3 out of 52 reviews" "
Rating 2 - Terrible. 14 out of 52 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Stay
Amazing, we really enjoyed staying at Panorama
Stayed 3 nights in Jan 2022
Response from Ahmed Hemdan on 14 Jan,2022
Dear Customer, Best greetings from Panorama Bungalows Resort El Gouna It was a great pleasure for taking the time to write your experience about your stay with us It is so nice to know that you enjoyed your stay and you found everything to your satisfaction at our resort We do the best we can to providing our guests with quality service and enjoyable stay We can assure you that your kind words and compliments will be shared with our team As it makes our job 100% worthwhile It will be always pleasure for us to welcome you again at our resort Best Regards Ahmed Hemdan Hotel Operation Manager

6/10 Okay

Khaled

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room appliances were in a poor condition.
Stayed 3 nights in Nov 2021

6/10 Okay

Sameh

Travelled with family
Liked: Amenities, property conditions & facilities
Location, view
Stayed 1 night in Sep 2021

2/10 Terrible

Verified traveller

Stayed 2 nights in May 2021

10/10 Excellent

Shady

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2021

2/10 Terrible

Tamer

Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2021
Response from Ahmed Hemdan on 23 Mar,2021
Dear Our Customer, Best greetings from Panorama Bungalows Resort El Gouna We would like to thank you for taking the time to write your excellent review regarding your recent stay with us. It is a pleasure for us to know that you had a wonderful and pleasant time and you found everything to your satisfaction at the hotel. Compliments like yours will be shared with our colleagues as it keep us all very motivated in creating an amazing experience for our guests. We are looking forward to the pleasure of welcoming you back. Best Regards Ahmed Hemdan Hotel Manager

8/10 Good

Suzanne

Stayed 1 night in Dec 2020
Response from Ahmed Hemdan on 9 Jan,2021
Dear Ms.Suzanne, Best greetings from Panorama Bungalows Resort El Gouna We would like to thank you for taking the time to write your excellent review regarding your recent stay with us. It is a pleasure for us to know that you had a wonderful and pleasant time and you found everything to your satisfaction at the hotel. Compliments like yours will be shared with our colleagues as it keep us all very motivated in creating an amazing experience for our guests. We are looking forward to the pleasure of welcoming you back. Best Regards Ahmed Hemdan Deputy Hotel Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
The place is very good for honeymooners and it was very clean . The breakfast is very tasty and staff are really helpful and friendly
Stayed 5 nights in Nov 2020
Response from Ahmed Hemdan on 1 Dec,2020
Dear Our Customer, Best greetings from Panorama Bungalows Resort El Gouna We would like to thank you for taking the time to write your excellent review regarding your recent stay with us. It is a pleasure for us to know that you had a wonderful and pleasant time and you found everything to your satisfaction at the hotel. Compliments like yours will be shared with our colleagues as it keep us all very motivated in creating an amazing experience for our guests. We are looking forward to the pleasure of welcoming you back. Best Regards Ahmed Hemdan Deputy Hotel Manager

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020
Response from Ahmed Hemdan on 1 Dec,2020
Dear Ms. Julian, Best greetings from Panorama Bungalows Resort El Gouna Please let us to thank you for the time you spent to post your experience further to your stay with us We do our utmost to continuously strive to provide an exceptional quality service Positive reviews like yours will be passed to our team they will love to know their hard work is appreciated We are looking forward to host you again at our resort Best Regards Ahmed Hemdan Deputy Hotel Manager

8/10 Good

Beverley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paroroma Bungalows 👍🇬🇧👍
Lovely stay the staff were very accommodating to our every need. Clean and very comfortable.
Stayed 1 night in Nov 2020
Response from Ahmed Hemdan on 28 Nov,2020
Dear Our Customer, Best Greetings from Panorama Bungalows Resort El Gouna We appreciate you for taking the time and effort to leave your experience about your stay with us We really appreciate to see that you have enjoyed your visit and that you appreciated all our services at our resort We are doing all we can to provide an exceptional quality service Your compliments will be conveyed to our team they will love to know their hard work is appreciated It would be our pleasure to welcome you back Best Regards Ahmed Hemdan Deputy Hotel Manager

2/10 Terrible

Wael, Cairo, Egypt

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel said i don't have a reservation although i had a confirmation email and they ask for 50 dollars extra per night above the room rate i paid in order to give me a room
Stayed 2 nights in Oct 2020
Response from Ahmed Hemdan on 1 Dec,2020
Dear MOur Customer, Best greetings from Panorama Bungalows Resort El Gouna We would like to thank you for choosing to stay with us for your holiday and for writing your review regarding your recent stay with us. regarding to your review kindly be informed that we did not received your booking throw Expedia ,it was throw third part and it is valid for other market not local market ,so we want to draw your attention that was not our fault I have personally investigated your comments regarding this inconvenience. This is certainly not the experience we wish our residents to have and take a necessary action accordingly We are looking forward to the pleasure of welcoming you back. Best Regards Ahmed Hemdan Deputy Hotel Manager

2/10 Terrible

Mai, Cairo

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The food is terrible and the staff is the worst you can treat with ever
Stayed 2 nights in Oct 2020
Response from Ahmed Hemdan on 1 Dec,2020
Dear Ms.Mai, Best greetings from Panorama Bungalows Resort El Gouna We would like to thank you for choosing to stay with us for your holiday and for writing your review regarding your recent stay with us. First and most importantly please accept our apologies for your unsatisfying stay. We are so sorry to know that we could not help you to meet your expectations during your recent stay with us. I have personally investigated your comments regarding this inconvenience. This is certainly not the experience we wish our residents to have and take a necessary action accordingly We are looking forward to the pleasure of welcoming you back. Best Regards Ahmed Hemdan Deputy Hotel Manager

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Although i receive the booking confirmation ,when i show to the hotel found no reservation , This website cause me a lot of troubles and destroy my vacation .
Stayed 3 nights in Oct 2020
Response from Ahmed Hemdan on 13 Oct,2020
We are with you that site cause you troubles not us !!! Because we do our utmost to make our customers holiday enjoyable and memorable one

10/10 Excellent

HOSSAMELDIN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Excellent place, amazing view, good food, very cooperative staff, special thanks to Mr. Safwat
Stayed 2 nights in Oct 2020
Response from Ahmed Hemdan on 11 Oct,2020
Dear Mr. Hossam El Din , Best greetings from Panorama Bungalows Resort El Gouna Thanks to your review on that side, we can continue to improve our services, furthermore, your experience help other vacationers with their travel planning We are looking forward to host you again at our resort Best Regards Ahmed Hemdan Rooms Division Manager

8/10 Good

Karma

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2020
Response from Ahmed Hemdan on 23 Sept,2020
Dear Customer, We would like to thank you for choosing Panorama Bungalows Resort El Gouna to spend your holiday. The Hotel Teamwork would like to thank you for your valued feedback you have provided us with great motivation in our strive to continuously improve the service we offer. We are looking forward to host you more and more time at Our Resort Best Regards Ahmed Hemdan Rooms Division Manager

10/10 Excellent

Mina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
The location is briliant thanks to Mr hanafy and Mr Mahmoud from the office team
Stayed 2 nights in Sep 2020
Response from Ahmed Hemdan on 20 Sept,2020
Dear Mr. Mina , Best greetings from Panorama Bungalows Resort El Gouna Thanks to your review on that side, we can continue to improve our services, furthermore, your experience help other vacationers with their travel planning we are looking forward to host you again at our resort Best Regards Ahmed Hemdan Rooms Division Manager

10/10 Excellent

MagdySaad, Alexandria

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience Very beautiful view and location Nice staff
Stayed 4 nights in Aug 2020
Response from Ahmed Hemdan on 24 Aug,2020
Dear Mr. Magdy, We would like to thank you for choosing Panorama Bungalows Resort El Gouna to spend your holiday. The Hotel Teamwork would like to thank you for your valued feedback you have provided us with great motivation in our strive to continuously improve the service we offer. We are looking forward to host you again at our resort Best Regards Ahmed Hemdan Rooms Division Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2020
Response from Ahmed Hemdan on 13 Aug,2020
Dear Ms.Valentina , Best greetings from Panorama Bungalows Resort El Gouna Thanks to your review on that side, we can continue to improve our services, furthermore, your experience help other vacationers with their travel planning Regarding to your above comment We will take your comment at our consideration to take necessary action accordingly We are looking forward to host you soon at our resort Best Regards Ahmed Hemdan Rooms Division Manager

2/10 Terrible

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff are amazing however this property is extremely rundown and in need of serious renovation. The food is also of poo quality. The pool is fallling apart and the pictures do not paint the real picture of the hotel. The amazing staff are severely let down by the hotel.
Stayed 7 nights in Apr 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Nov 2018

10/10 Excellent

Miss Gibbs, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than expected!
As Gouna is an expensive place, I thought this hotel would not be so amazing as I got a good price. But I was surprised! Staff were always helpful, food was amazing (actually best hotel food I’ve ever had!). Room was lovely and within walking distance to Downtown. Hourly boat trips to Zaytoona beach. 5/5 bravo!
Stayed 4 nights in Mar 2018
Response from Hemdan on 17 Oct,2018
Dear Miss .Ginns, Best greetings from Panorama Bungalows Resort El Gouna We would like to thank you for choosing Panorama Bungalows Resort El Gouna to spend your holiday. The Hotel Teamwork would like to thank you for your valued feedback you have provided us with great motivation in our strive to Continuously improve the service we offer. We are looking forward to host you once time again at our resort Best Regards Ahmed Hemdan Rooms Division Manager

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Upgrade needed ASAP, very weak managment
WE stayed in a very nice water bungalow which suffered from neglect and deferred maintenance to the point where a thatched roof like thing was detached from its mooring and being held up by resting on the light fixture ready to fall any moment, explained to staff, no real concern, and next door, spears of thatch flying in the wind and landing on balcony...the staff is depressed looking and sounding but the place is magical and if well cared for potentially one the best.
Stayed 2 nights in Mar 2018
Response from Hemdan on 17 Oct,2018
Dear Our Customer, We would like to thank you for choosing Panorama Bungalows Resort El Gouna to spend your holiday. The Hotel Teamwork would like to thank you for your valued feedback you have provided us with great motivation in our strive to Continuously improve the service we offer. We will take a necessary action accordingly We are looking forward to host you once time again at our resort Best Regards Ahmed Hemdan Rooms Division Manager

6/10 Okay

Khaled, NY usa

Disliked: Room comfort
Nice hotel for couples
Air conditioning runs with high noise. Car care is not provided. Lack of communication with hotel phone with reception staff. Had to walk down thought rains to get a response which was giving propaply.
Stayed 3 nights in Feb 2018
Response from Hemdan on 17 Oct,2018
Dear Mr.Khaled, Best greetings from Panorama Bungalows Resort El Gouna We would like to thank you for choosing Panorama Bungalows Resort El Gouna to spend your holiday. The Hotel Teamwork would like to thank you for your valued feedback you have provided us with great motivation in our strive to Continuously improve the service we offer. Your opinion will be taken into consideration and take necessary action accordingly We are looking forward to host you once time again at our resort Best Regards Ahmed Hemdan Rooms Division Manager

8/10 Good

Mohamed

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018
Response from Hemdan on 17 Oct,2018
Dear Mr.Mohamed, We would like to thank you for choosing Panorama Bungalows Resort El Gouna to spend your holiday. The Hotel Teamwork would like to thank you for your valued feedback you have provided us with great motivation in our strive to Continuously improve the service we offer. We are looking forward to host you once time again at our resort Best Regards Ahmed Hemdan Rooms Division Manager

4/10 Poor

Verified traveller

Disliked: Staff & service
Bad Experience
Some hotel personnel were very rude, felt uncomfortable during my stay due to their unfriendly treatment, so instead of spending relaxing time, I spent unpleasant time and was angry quite few times because of the lack of proper guest treatment...I would never ever go there again!!
Stayed 1 night in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a very nice stay , will come back again for sure
Stayed 2 nights in Oct 2017
Response from Hemdan on 17 Oct,2018
Dear Our Customer, We would like to thank you for choosing Panorama Bungalows Resort El Gouna to spend your holiday. The Hotel Teamwork would like to thank you for your valued feedback you have provided us with great motivation in our strive to Continuously improve the service we offer. We are looking forward to host you once time again at our resort Best Regards Ahmed Hemdan Rooms Division Manager

2/10 Terrible

Verified traveller

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Sep 2017

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
It was nice trip the hotel is okay the food needs to be more selective by the hotel staff
Stayed 1 night in Sep 2017

8/10 Good

liz, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As most hotels in Egypt could do with a bit of maintenance, but they are doing it but by bit.
Stayed 14 nights in Jul 2017
Response from Hemdan on 17 Oct,2018
Dear Our Customer, We would like to thank you for choosing Panorama Bungalows Resort El Gouna to spend your holiday. The Hotel Teamwork would like to thank you for your valued feedback you have provided us with great motivation in our strive to Continuously improve the service we offer. We are looking forward to host you once time again at our resort Best Regards Ahmed Hemdan Rooms Division Manager

2/10 Terrible

Magda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
its very bad service . bad food , not clean at all , will never come back .no wifi

8/10 Good

dual citizen

Liked: Staff & service, room comfort
Disliked: Cleanliness
Best location in the middle of lagoon, warm staff:
I was surprised all the reviews are 2.3 but it's not true. My experiences , the receptionist are excellent, food very good some stuff are fine . Facilities needs to improve, like rooms equipments, not so clean, but over 3.9 out of 5...I will go back again next year, I suggest that they must improve the room facilities and more alert if the guest need something.. Needs to add staffs in the bathroom.. If all this things done it can be 4.5 out of 5..

2/10 Terrible

A. Saied

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Nice view and worst utilization
The only good thing about this hotel is the view, if you're staying in a deluxe bunglow. Otherwise than this, everything is terrible. The quality of the food is below average, the hotel service was unpleasant, we had an empty minibar, neither we had a boiler nor tea/coffee. no dental, shampoo were available. I asked for my free bottle of water and they got it to me next day. The service and stuff were completely unprofessional. Definitely i wouldn't go there again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Value All Inclusive
Fantastic value all inclusive holiday. Staff were brilliant - cheerful and helpful. Food and drink - good quality and variety. Downtown El Gouna a few minutes walk away for shopping, bars and restaurants. Marinas - use Tuk Tuks (20 Egyptian pounds for up to 3 people). Great snorkelling (dolphins and reef) and diving trips at reasonable cost. Free beach towel (changed daily if required). Fridge, safe, kettle, hair dryer in room. Free bottled water, tea and coffee in room. Free shuttle boat to Zeytouna island (beach). Negatives - Music too loud around pool. Rooms need updating. Guys selling massages, henna tattoos etc too frequent.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean, tidy, nice place, staff helpful and polite, no complaints

2/10 Terrible

Moataz, Egypt

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst management ever. Rude staff
They did not let us in demanding more than twice the rate I booked on. We had 2 room my sister in law who had an American passport he told her she could stay with that rate not me. They were very snobbish talking to us. The hotel lobby looked terrible and disgusting.

2/10 Terrible

Moataz , Egypt

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible staff and management
They did not let us in demanding more than twice the rate I booked on. We had 2 room my sister in law who had an American passport he told her she could stay with that rate not me. They were very snobbish talking to us. The hotel lobby looked terrible and disgusting.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
Not a hotel not even a motel they steal your money
The hotel have the worst manager and staff that is not a good one for any reason take ur money and keep it and then they kick u awt

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Nice and quit hotel, close to the beach
Nice hotel, good food, friendly stuff. The pool is terrible , dirty water with too muck clorin inside, the pool stuff is only one person, he is the live guard, towel person and pool cleaning one same time.

4/10 Poor

Marek

Stayed 4 nights in Apr 2023

10/10 Excellent

Youssef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2021

10/10 Excellent

TALAL HAMDI

Liked: Staff & service
Stayed 2 nights in May 2021

10/10 Excellent

Mervat

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2021
Response from Ahmed Hemdan on 8 Apr,2021
Dear Ms. Mervat, Best greetings from Panorama Bungalows Resort El Gouna We would like to thank you for taking the time to write your excellent review regarding your recent stay with us. It is a pleasure for us to know that you had a wonderful and pleasant time and you found everything to your satisfaction at the hotel. Compliments like yours will be shared with our colleagues as it keep us all very motivated in creating an amazing experience for our guests. We are looking forward to the pleasure of welcoming you back. Best Regards Ahmed Hemdan Deputy Hotel Manager

10/10 Excellent

Valentina

Liked: Cleanliness, staff & service, property conditions & facilities
ottimo ma ..
Posto da sogno , meraviglioso ! Abbiamo Scelto la camera top con accesso diretto in laguna ed è stato meraviglioso , L unica pecca , non ci sono sdraio per potersi rilassare dopo il bagno ,invece nelle camere con accesso piscina si. Peccato perché poteva esser perfetto! Il cibo nulla di così esilarante ma per L offerta avuta abbiamo deciso di aggiungere all inclusive alle prenotazione . Pulizia perfetta . Grazie panorama a presto , inchallah .
Stayed 2 nights in Aug 2020
Response from Ahmed Hemdan on 24 Aug,2020
Dear Ms. Valentina, We would like to thank you for choosing Panorama Bungalows Resort El Gouna to spend your holiday. The Hotel Teamwork would like to thank you for your valued feedback you have provided us with great motivation in our strive to continuously improve the service we offer. We are looking forward to host you again at our resort Best Regards Ahmed Hemdan Rooms Division Manager

8/10 Good

Verified traveller

Stayed 14 nights in Jan 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Det som gör boendet bra är den jätteduktiga personalen som alltid är glada trevliga och ytterst hjälpsamma. Såväl i receptionen barerna och matsalen,likaså de som står för båttransporterna. Inredning och putsning och fixning finns det behov av. Personalen är toppen!!
Stayed 14 nights in Jan 2019
Response from Ahmed Hemdan on 12 Feb,2019
Dear Our Customer, Best greetings from Panorama Bungalows Resort El Gouna We are very pleased to have welcomed you as our guest and we hope that you fully enjoyed your stay at our resort Thanks to your review on that side, we can continue to improve our services, furthermore, your experience help other vacationers with their travel planning We will take a necessary action accordingly We are looking forward to host you soon at our resort Best Regards Ahmed Hemdan RDM

2/10 Terrible

Rasmus Steen

Disliked: Cleanliness, property conditions & facilities, room comfort
Virkelig et hotel der er i bund.
Stayed 3 nights in Sep 2018
Response from Ahmed Hemdan on 17 Oct,2018
Dear Customer, Best greetings from Panorama Bungalows Resort El Gouna We would like to thank you for your comment belong to our resort hope to host you again at our resort Best Regards Ahmed Hemdan RDM

6/10 Okay

Veronique

Stayed 10 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2017
Response from Hemdan on 17 Oct,2018
Dear Our Customer, We would like to thank you for choosing Panorama Bungalows Resort El Gouna to spend your holiday. The Hotel Teamwork would like to thank you for your valued feedback you have provided us with great motivation in our strive to Continuously improve the service we offer. We are looking forward to host you once time again at our resort Best Regards Ahmed Hemdan Rooms Division Manager

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Günstiges Hotel für anspruchslose Gäste
Das Hotel ist stark renovierungsbedürftig, das Essen im Restaurant ist nicht wirklich abwechslungsreich, das ganze Restaurant ist ziemlich runtergekommen und nicht wirklich sauber, man findet zwar was zum Essen,aber naja ... Die Zimmer haben eine Renovierung bitter nötig, ebenso die öffentlichen Bereiche in den Gästehäusern. Für anspruchslose Gäste die ein günstiges Zimmer zum übernachten suchen weil sie sowieso am Tag Tauchen oder Kiten ist es in Ordnung. Andere Gäste sollten sich lieber nach einem anderen Hotel umsehen. Das Personal ist bemüht und freundlich.