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"Really amazing hotel in the centre of Sunny Beach - it’s close to everything - restaurants, Bars, shops and the beach. It can be a bit noisy at night from the clubs. The hotel is lovely and has had a huge refurb - it’s amazing modern style and probably now one of the best hotels in Sunny Beach. We had some issues with our room but I think was due to the recent refurb and some issues not resolved in construction. The hotel changed us to a different room and all was sorted. Staff speak a bit of English but I would say it did cause some communication issues occasional as they are not all fluent. The pool is beautiful but gets shade from 4pm onwards - so it’s a bit chill in June. "

"Just great"

"Our room was huge and the twin beds were both small doubles. The bathroom had a bath and separate walk in shower. Bath robes and slippers were provided. The sea view from the balcony was fabulous. The buffet meals had a fantastic selection and plenty of it! Tea and coffee was freely available at breakfast as well as juices and water. All the staff were friendly and the restaurant staff were exceptional. There is a walkway that leads directly onto the beach so no crossing the road! Would thoroughly recommend this hotel."

"This is my worst all inclusive vacation ever! I want my money back !!! I was there with my friends,and here are some of the things that are so bad!!! 1. We were there from July 8 to July 11, and wasn’t any A/c working. 2. For the entire resort they have only 1 [one only) iron , and no iron birds. 3. The kid swimming pool was dirty, water was green . 4. No shampoo , or any any other things only one small soap. 5 No towels at the beach, they did not change them in the room 6. The food is horrible , no service at all, 7. All the staff is Ukrainian , and they do not speak Bulgarian or English. 8. No soap or toilet paper in the restrooms at the lobbies. I have pictures upon request. This is not even 1 star resort."

"all"