Emerald Pool Hot Spring

staff made us feel very welcome. always aim to please and satisfy customers. property well maintained, neat and close to other nearby restaurants and beaches. Easily accessible to the nearest town where there is a very vibrant night market in Au Nang

We had an unforgettable and truly magical two-day stay at Phulay Bay. From the moment we made our booking, every interaction—both before arrival and during our time at the hotel—was exceptional. The staff are genuinely warm, attentive, and effortlessly create a welcoming atmosphere; from the second we arrived, we felt completely at home. A special mention must go to Anna, our personal butler, who was outstanding and deserves the highest praise. She went above and beyond to ensure we made the absolute most of our short stay, anticipating our needs with care and thoughtfulness. One of the highlights was the complimentary trip to Hong Island on the resort’s longtail boat—an experience we’ll always remember. The kids were equally delighted with the stunning infinity pool overlooking the islands. Breakfast was nothing short of extraordinary, offering an impressive variety of unique and delicious options. Standout dishes included the blue crab omelette and the local lobster omelette—both absolutely superb. The Thai restaurant Sri Tang is equally exceptional, with ingredients sourced locally or grown on-site, resulting in vibrant, authentic flavours that truly impressed us. We also had the pleasure of meeting Paul, the Food & Beverage Manager, at the hotel’s cocktail party. His passion and enthusiasm for the cuisine were infectious and the dining experience at Sri Tang certainly lived up to his description. We were genuinely disappointed to be leaving so soon and will return!