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Reviews of STE PERLE D'EAU

4 out of 5
STE PERLE D'EAU
64, rue du Koweït, Essaouira

Reviews

9.4

Exceptional

Rating 10 - Excellent. 111 out of 150 reviews" "
Rating 8 - Good. 26 out of 150 reviews" "
Rating 6 - Okay. 9 out of 150 reviews" "
Rating 4 - Poor. 2 out of 150 reviews" "
Rating 2 - Terrible. 2 out of 150 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

caroline

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Chambre donnant sur la mer!
Magnifique endroit sur le et nord de l’Atlantique! Superbe Riad et nous avons eu une chambre merveilleuse sans frais supplémentaires. Merci pour l’accueil!
Stayed 1 night in Jan 2024
Response from 4761860 on 27 Feb,2024
Toutes nos remerciements et nous sommes ravis que votre séjour était bien passé .Cordialement

6/10 Okay

Thomas

Travelled with family
Liked: Staff & service
Great location, but ...
Great location, and very nice people. But the room was dark and mildewy, and the breakfast service was poor. Plus, the power went off, and they made us pay extra expenses in cash.
Stayed 2 nights in Dec 2023
Response from 4761860 on 27 Feb,2024
Bonjour Thomas,Nous sommes vraiment désolé pour la panne d'électricité survenu de l'extérieure, mais l'extras que vous avez payé cash c'est la taxe de séjour que vous devriez payé .Encore une fois toutes nos excuses.

8/10 Good

Janice K L

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from 4761860 on 27 Feb,2024
Merci pour votre commentaire positifCordialement

2/10 Terrible

Cheryl

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed
The hotel is in need of complete refurbishment it is tired and the plaster is falling off the walls in places. The rooms were far below what was expected and were a massive disappointment. We mainly booked this hotel due to the views but this was only from the rooftop. The facilities were also not as advertised and did not exist! Overall it was a dreadful 3 nights and I would not recommend staying. The spa was also one of the worst experiences although the therapists were very good.
Roof terrace
Restaurant
Restaurant
Restaurant
Stayed 3 nights in Dec 2023

6/10 Okay

Verified traveller

Liked: Cleanliness
3 days in December at Perle D’eau
Location good for getting anywhere in the Medina. Excellent view out to sea from our room. Room a bit tired and gloomy, breakfast average. Staff helpful.
Stayed 3 nights in Dec 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed this Riad in the Medina. Good location, friendly staff, and beautiful building.
Stayed 3 nights in Oct 2023
Response from 4761860 on 2 Nov,2023
Thank you so much for your comment,Regards

10/10 Excellent

Jeffrey

Liked: Property conditions & facilities
Stayed 1 night in Oct 2023
Response from 4761860 on 25 Oct,2023
We would like to thank yèou for your posif comment

4/10 Poor

Mary Anne

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023
Response from 4761860 on 3 Oct,2023
Bonjour ,on aimerai bien savoir ce qui vous a pas aimé .Merci

10/10 Excellent

Ullrich

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice Riad, comfortable and very clean room, outstanding staff, very friendly in reception as well as breakfast service. Worth to visit
Stayed 1 night in Sep 2023
Response from 4761860 on 20 Sept,2023
Thank you so much for your positif commment ,we are very pleased to welcoming you in your next tripRegardsIsmaail

10/10 Excellent

Justin

Stayed 3 nights in Jul 2023
Response from 4761860 on 5 Aug,2023
Bonjour Justin,Nous tenons à vous remercie pour votre commentaire positif ,et vous souhaitant un excellent retourCordialement

10/10 Excellent

PAUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from 4761860 on 29 May,2023
Bonjour PaulNous tenons à vous remercier infiniment de votre avis positif ,toute l'équipe du Riad "Perle d'eau" est très ravis de vous accueillir lors de votre prochain séjourCordialementIsmaail

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The employees were helpful & nice. The room was clean. View from the roof is amazing!!! Perfect stay!!
Stayed 2 nights in May 2023
Response from 4761860 on 15 May,2023
We are very happy to read that you had a nice time in our Riad.The whole team of Perle D'eau wishes to serve you at your next visit.Best regardsIsmaail

10/10 Excellent

Jane

Stayed 3 nights in May 2023
Response from 4761860 on 15 May,2023
Merci infiniment pour votre commentaire positif.Cordialement

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities
So close to the bus station and shopping. Very nice and quiet and on the oceon. Comfy beds.
Stayed 1 night in Mar 2023
Response from 4761860 on 20 Mar,2023
Thank you so much Linda for your commentIsmaail

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely relaxing stay at Riad Perle D'eau. Great location, lovely, friendly staff and beautifully decorated. We also took advantage of the onsite facilities and had great massages whilst staying there. Stunning view of the sea from our room, the sea laps right against the riad wall. Would definitely consider staying there again.
Stayed 3 nights in Nov 2022

10/10 Excellent

Gal

Stayed 3 nights in Oct 2022

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, staff were as good as can be
Stayed 1 night in Oct 2022
Response from Thank you so much for your review on 17 Oct,2022
Thank you so much for your review

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and clean. Great staff. Beautiful place in a great location.
Stayed 2 nights in Sep 2022
Response from Thank you so much for your review on 17 Oct,2022
Thank you so much for your review

10/10 Excellent

Karima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

Rose

Travelled with group
Liked: Cleanliness
The place is cozy, the staff Is pleasant and responsive. The staff gets out of their ways to accommodate our requests.
Stayed 3 nights in May 2022
Response from Yassine on 9 May,2022
Dear Mrs Rose , thank you for your delightful review , we were so happpy to have you here with us . hopefully seeing you again

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Difficult to find the first time, but great location and welcoming and attentive staff. Wonderful breakfast on the roof terrace overlooking the sea and hammam on premises.
Stayed 2 nights in May 2021
Response from Khadija on 17 Jun,2021
Thank you for your comment,It was a great pleasure to welcome you among us, hope to see you again soon Best wishes

8/10 Good

Juho

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very well located hotel in the center of the Medina on the seaside, loved their breakfast and the view from the roof top terrace where the breakfast was served. Rooms are nicely decorated and well equipped. Also the service was mostly super friendly and staff helpful. However, we had ordered a room with twin beds as I was traveling with my son, but they did not have one available and the process sorting the issue out was not entirely smooth. I would recommend to write an separate email in addition to the reservation to confirm you'll get what you've ordered.
Stayed 2 nights in Jan 2020
Response from Khadija on 2 Mar,2020
Thank you for your nice comment, we glad to hear that you had a beautiful stay with us. Looking forward to seeing you again Kind regards

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice and helpful. The view from the terrace is so nice. We enjoyed our stay there and the breakfast was very good.
Stayed 1 night in Dec 2019
Response from Khadija on 3 Jan,2020
Thank you for your beautiful comment we are glad to know that you enjoyed your stay here with us...hope to see you again soon :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a lovely road located just off the Main Street inside the Medina. It may be difficult to find at first. I suggest getting one of those people with the wheel carts to bring you and your luggages to the riad. The staff there were absolutely lovely and kind and helpful! The owner of the riad is a retired gentlemen who would greet you every morning during breakfast. Breakfast is on the roof top Terrance over looking the ocean. The view is amazing.
Stayed 2 nights in Nov 2019
Response from Ernest on 17 Nov,2019
The "retired" owner thanks you for your very useful and nice review Ernest

2/10 Terrible

MGuimei, Sarasota

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Owner very arrogant. No internet in the room. When complained about it, owner doesn’t believe your complaint. IT person came to the room couldn’t fix the problem, Had to change to a lower quality room in order to have internet. Owner didn’t realize we were standing not far from the room while he was badmouthing us to the Housekeeper. Double charge for taxes and claimed to be paid in cash in addition to the room charge that included taxes already as per Expedia quote. Avoid this property if you want yo enjoy the city of Essaouira and the Great Moroccan people.
Stayed 3 nights in Oct 2019
Response from Perle d'Eau on 7 Nov,2019
Expedia's charter does not allow us to respond to this comment. It is known in art that a large blue surface will be revived by a small red spot.

10/10 Excellent

Hugh, Bethesda, Maryland

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully decorated Riad with traditional Moroccan furnishings. Spectacular rooftop view of the ocean. Excellent breakfast and very helpful staff, including the owner.
Stayed 2 nights in Oct 2019
Response from Ernest on 12 Nov,2019
Dear Mr Mme Smith, Thank you for your very friendly review. I had a great pleasure receiving you in my home. All the best Ernest

10/10 Excellent

Timothy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well designed/restored historical riad. Ernst, the proprietors, and his staff treat their guests special. Great breakfast every morning on the rooftop terrace overlooking the Atlantic. Quiet, convenient location.
Stayed 2 nights in Oct 2019
Response from Riad Perle d'Eau team on 12 Nov,2019
Dear Mr Thimothy, Thank you for taking the time to write this beautiful comment, we realy appreciate it and your generous rating, we hope to see you again soon

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Riad is beautiful, loved that there was a pool for us to use, wish we could have stayed longer
Stayed 1 night in Oct 2019
Response from Khadija on 8 Oct,2019
Thank you for your beautiful review that made our day enjoyable. We hope to see you again and we wish you all the best in your life

6/10 Okay

Kelly

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Sep 2019
Response from Khadija on 8 Oct,2019
Thank you for taking the time to evaluate our riad, we were happy to welcome you among us even if it was only for a short time, we hope to see you soon

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2019
Response from Riad Perle d'Eau on 7 Oct,2019
We thank you for taking the time to rate our riad, we look forward to seeing you again

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property and great furnishings. Breakfast on the patio was great.
Stayed 2 nights in Sep 2019
Response from Khadija on 17 Sept,2019
Thank you for your comment, we are so glad to know that you loved your stay with us and we hope to see you again soon Best wishes

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from Ernest on 14 Sept,2019
Short but very good Thank you

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay in Essaouira. Great location with big, nicely decorated rooms. Check in and out was efficient. Breakfast was served on the rooftop with the most lively view of he ocean. It was dream-like!
Stayed 1 night in Aug 2019
Response from Ernest on 7 Sept,2019
Dear Anonymous You give us a very nice review! Thank you very much

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location with a fantastic terrace. Great staff.
Stayed 1 night in Aug 2019
Response from Ernest on 28 Aug,2019
Thank you for your lovely revue

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Life saver!
Really enjoyed my time here! It was a great rescue from the chaos and the tasteful ambiance was an added bonus to the serenity. This place has the most spectacular breakfast views and the host paid extra attention to making me feel welcome and comfortable. Couldn’t recommend this place more! Will definitely stay here again!
Stayed 2 nights in Jul 2019
Response from Khadija on 5 Aug,2019
Dear Sonia, Thank you so much for your beautiful review which reflect your beautiful smile and person, we are glad to know that you liked your stay here and we hope seeing you again among us soon Best wishes

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every morning you have breakfast on terrace with a beautiful view of the ocean that makes you want to stay watching for hours.
Stayed 3 nights in Jul 2019
Response from Khadija on 2 Aug,2019
Hello, Thank you for your wonderful comment we appreciate it so much Hope see you again with us Sincerly

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely property with a friendly and helpful staff and proprietor. Clean, comfortable, and the included breakfast on the top terrace was a treat, as was the tea served upon our arrival. It's tucked away in a corner of the walled city and can be a little tricky to find, so pay attention to retrace your steps. They are also helpful with transfers, which I wish we had utilized. I had prearranged my own to Rabat and was overcharged even after negotiating the rate ahead of time.
Stayed 2 nights in Jul 2019
Response from Khadija on 22 Jul,2019
Hello, We appreciate so much your review and we are so glad to hear that you have had an excellent stay with us. We feel sorry to know that your transfert went bad with your chauffeur. Thank you again and hope to see you some other time here with us.

10/10 Excellent

Verified traveller

Stayed 7 nights in Jun 2019
Response from Khadija on 1 Jul,2019
Thank you for your note evaluation we realy appreciate it Best regards

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had very lovely time at the Riad. Charming and welcoming owner and the staff. Exquisite and spacious room with extremely comfortable bed. Tranquil breakfast on the rooftop terrace. The owner prepared special breakfast table for us and other guests leaving early to catch a bus on our last day. We especially enjoyed our conversation with the owner and the staff who made us feel at home. I also loved the hand soap in the room!
Stayed 2 nights in Jun 2019
Response from Ernest on 7 Jun,2019
What a marvellous review! Dear guest we thank you very much, we have been impressed by your prose and kindness

10/10 Excellent

Verified traveller

Stayed 2 nights in May 2019
Response from Khadija on 18 Jun,2019
Thank you for your notation, we appreciate it so much

10/10 Excellent

LibbyVanno

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully appointed rooms in an alley in the Medina.
Stayed 1 night in May 2019
Response from Khadija on 1 Jun,2019
Thank you for your wonderful comment and note, we are so glad to read that you loved your stay here with us.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We love this Riad! Are most comfortable bed in all of morocco the room had a beautiful view of the ocean. The Decour was exquisite. The owner and his wife were so kind and welcomingI love the location in the Dina but very quietHighly recommend it. Our only hiccup is that no one answered the phone when we arrived but it wasn’t a big deal we found someone with a cart to take our luggage directly to the Riad
Stayed 2 nights in May 2019
Response from Khadija on 4 Jun,2019
Thank you so much for your comment and evaluation, we really appreciate it. The fact that no body answred you that's because there was a problem on our phone line, but it is solved now. We hope see you some other time again Enjoy your life

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019
Response from Khadija on 9 Apr,2019
Dear Mr Kenneth, Thank you so much for the note you have given us, we were very happy to have you here with us and hope to see you again soon Best regards

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 Nights in Essaouira
The stay here was amazing. It was perfectly located within the old Medina and everything we wanted to see was within walking distance. The Riad facilities were fantastic and the view from the rooftop terrace during breakfast was beautiful. I would definitely recommend staying here if you stop into Essaouira. Thanks!
Stayed 3 nights in Mar 2019
Response from Khadiija on 19 Mar,2019
Dear Mr Tim, We are so happy to read that you liked your stay here with us and we are looking forward to see you again soon. Best Wishes Riad perle d'Eau team

10/10 Excellent

Daniel J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Riad with a view.
We had a wonderful 2 day stay( wished it was 3 days). We were greeted warmly by Ernst who took time to give us an overview of the sights of Essaouira and then a tour of the Riad. Upon seeing the ocean view from one of the suites we took the opportunity to upgrade and are extremely glad we did. The accommodations are generous in size, beautifully appointed and tranquil. Not only was the breakfast on the rooftop delicious the view was spectacular. It was very well located to explore the medina. It is most evident that Ernst and his wife take great pride in their Riad. The guests are made to feel at home . We would highly recommend staying here and hopefully we'll return someday.
Stayed 2 nights in Feb 2019
Response from Khadija on 13 Mar,2019
Dear Mr Daniel J, We thank you so much for your wonderful review, we are glad to know that you enjoyed your stay here with us and we hope to see you again among us. Mr ernest send you all his best wishes and look forward to see you again very soon. Kind regards

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a wonderful property. The owner welcomed us to his home, gave us an overview of the area, restaurant recommendations, and even put in a reservation at an excellent restaurant for us. The rooms are gorgeous - we didn't upgrade to the ocean side, but you could still hear the ocean and smell it on the breeze. We felt incredibly lucky to find this place especially on short notice, and felt totally spoiled for the 2 nights we were there. The breakfast is wonderful, the views amazing, and we hope we can return someday!
Stayed 1 night in Dec 2018
Response from Khadija on 9 Jan,2019
Dear Mrs Catherine, We thank you so much for your beautiful review, we are so happy to know that you enjoyed your stay here with us and we hope to see you again soon. Wishing you all the best Kind Regards Riad Perle d'Eau

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Riad and room itself was wonderful, outstanding and spacious! Spend the extra $$ for one of the rooms with an ocean view, will make for a unforgetable stay in Essaouira., owner Ernst, from Switzerland is a charming host. Very good euro-styled breakfast.
Stayed 1 night in Jan 2019
Response from Khadija on 9 Jan,2019
Dear Mr, Ms We thank you so much for your beautiful review, we are so happy to know that you enjoyed your stay here with us and we hope to see you again soon. Best wishes Riad Perle d'Eau

8/10 Good

Anand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from Khadija on 3 Jan,2019
Dear Mr Anand, Thank you for taking the time to give your rating on our Riad, we were very happy having you here with us and we hope to see you again soon. Happy New Year with all the best wishes. Riad Perle d'Eau Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect Riad
Stayed 1 night in Dec 2018
Response from Khadija on 25 Dec,2018
Dear guest, Thank you for taking the time to evaluate us. Looking forward to see you among us again Merry Christmas Khadija

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unexpected elegance at the end of an alley! Lovely
Owners are fantastic, breakfast was better than expected, terrace overlooks the ocean and is beautiful.
Stayed 2 nights in Nov 2018
Response from Khadija on 8 Nov,2018
Dear Ms Angela, We thank you so much for your beautiful review we are so happy to know that you enjoyed your stay here with us and we hope to see you again soon :) Best wishes