Estral Beach Hotels from S$73

"Horrible, horrendous!"

"Staff were nice but they seem severely understaffed. I tried calling for the shuttle to pick up from airport but was on hold for almost 15 minutes. The next morning I had a reserved shuttle pick up time and I was down in the lobby 15 minutes before the scheduled time, but no one was at the front desk for over 20 minutes. The shuttle didn’t come at the scheduled time because no one at the desk called them. Very frustrating experience. "

"Front desk staff were just so unpleasant, that’s my biggest gripe. How these people got a job in hospitality is astonishing to me. Everything else was just fine, nothing spectacular nor horrible."

"There was vomit in the hallway and it sat there all night really gross "

"Very loud. People outside partying. Room configuration with the layout very odd. Translucent glass on the bathroom doors. Key card must be used to run the power in the room "

"There was an area wide power outage so we checked in and out in complete darkness. Walls are a but thin, we could hear guests beside us. The staff were doing an exceptional job given the circumstances. "

"No power. No lights, no internet, no tv, can’t charge phone, no breakfast. No lights all night and morning. Hotel was pitch black in rooms and hallways. No hot water so couldn’t shower. "

"Great stay"

"Air conditioner was beyond dirty… growing mold in room 329 and old food in the vents "