In-room safe, desk, iron/ironing board, free WiFi

Reviews of Super 8 by Wyndham Eureka Springs

2 out of 5
Super 8 by Wyndham Eureka Springs
3010 East Van Buren, Eureka Springs, AR

Reviews

8.4

Very good

Rating 10 - Excellent. 344 out of 724 reviews" "
Rating 8 - Good. 224 out of 724 reviews" "
Rating 6 - Okay. 85 out of 724 reviews" "
Rating 4 - Poor. 47 out of 724 reviews" "
Rating 2 - Terrible. 24 out of 724 reviews" "

8.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Tosha, Forsyth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only complaint I have is the hair found in my tub attached the the stopper. But they did remedy it by moving us to a new room so that was a plus.
Stayed 1 night in May 2024
Response from Staff Desk at The Super 8 on 14 May,2024
Thank you for staying, Tosha. We really enjoyed having you stay. We do hope to see you again soon. Take care and hope you are having a good Springsoon to be Summer!

2/10 Terrible

Jeremy

Disliked: Cleanliness, staff & service, property conditions & facilities
The breakfast is really bad there nobody at the front desk after midnight till 7.30 in the morning..
Stayed 2 nights in May 2024
Response from Super 8 Guest Relations on 13 May,2024
According to our records you checked in late on 5/8/24 and yes we did not have anyone at the desk overnight on just that 1 night of your stay, however there was a night manager that responded to all guest calls and we did have someone at the desk starting at 7am. As far as the breakfast bar our breakfast bar is more that what is required by Super 8 and ranks in the top 5% nationwide from our guest surveys.Our records indicate you never mentioned this to anyone when you checked out. We are sorry for any inconvenience you had with your stay but unless we know what the problem is and have a chance to correct it, we're like a deer in the headlights. Anytime we have guest concerns that are brought to our attention, we most definitely take care of it.

4/10 Poor

alashia

Disliked: Property conditions & facilities
The rooms weren’t terrible but they’re not worth 100 a night
Stayed 2 nights in May 2024
Response from Super 8 Guest Relations on 14 May,2024
Thank you for feedback provided. This is a tourist town and we are actually a little lower priced than most places an include a full hot breakfast. We are a work in progress so thank you &hope to see you again in the future. Come on a weekday when its lower rate. Thank you!

8/10 Good

Shawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in May 2024
Response from Staff Desk at The Super 8 on 14 May,2024
Thanks for staying! You are a great guest, Shawn. Come back and see us soon!

10/10 Excellent

Joan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, clean and good breakfast.
Stayed 2 nights in May 2024
Response from Staff Desk at The Super 8 on 9 May,2024
That's incredible, Joan. You are a great guest. We are glad you had a good time. Come back and see us again soon!

10/10 Excellent

CASSIE

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms was clean. Beds and pillows was very nice. I would definitely stay again!
Stayed 2 nights in Apr 2024
Response from Staff Desk at The Super 8 on 8 May,2024
Thank you for such a great review, Cassie!We are thrilled you had a good time and enjoyed your stay. Our pillows are the best thanks for noticing. We value and appreciate you. Come back and see us soon!

10/10 Excellent

Phaedra

Liked: Cleanliness, staff & service, property conditions & facilities
Love this place
Stayed 4 nights in Apr 2024
Response from Super 8 Guest Relations on 3 May,2024
Thank you for staying ,Phaedra. You are a joy & delight. Happy Spring, come back and see us again soon!

10/10 Excellent

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was nice
Stayed 2 nights in Apr 2024
Response from Staff Desk at The Super 8 on 27 Apr,2024
Thank you, Ronald! We value and appreciate you so much. Come back & see us again soon.The indoor pool awaits your return!

10/10 Excellent

George

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet country setting . Convenient to shopping places
Stayed 2 nights in Apr 2024
Response from Staff Desk at The Super 8 on 21 Apr,2024
You are so kind, George. You make it easy to enjoy working at our fine hotel. Thank you for noticing the incredible views and quiet comfort. We hope you found some fun items on your shopping trips so close to hotel. Thanks again & come back and see us agin soon!

10/10 Excellent

Matthew, Jackson

Stayed 2 nights in Apr 2024
Response from Staff Desk at The Super 8 on 3 May,2024
Thank you Mathew for staying. You are a top notch guest! We are doing it big at Super 8 of Eureka Sprins! Come back and see us again soon. The indoor pool awaits your return.

6/10 Okay

Susan

Liked: Staff & service
Early April stay so don't think the motel had gone through all the rooms for cleaning. Super good breakfast, lobby nice - check-in & out was simple & efficient. Would recommend once tourist season starts up.
Stayed 1 night in Apr 2024
Response from Staff Desk at The Super 8 on 9 Apr,2024
Thank you Susan. Feedback is always appreciated. You are a great guest. Come back & see us again soon. Happy Spring!

10/10 Excellent

Dave

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager was wonderful. She was very helpful and made it a awesome stay
Stayed 3 nights in Apr 2024
Response from Super 8 on 8 Apr,2024
Thank you for being such a great guest, Dave! You & your family are such a delight. Thank you for such a kind shout out acknowledging our top notch staffthey work hard to ensure guest satisfaction.Come back & see us again soon! Hope you got to enjoy the Eclipse! Warmest wishes , Super 8 Staff desk

10/10 Excellent

Gary

Liked: Cleanliness, staff & service
Staff is very accommodating and friendly.
Stayed 1 night in Mar 2024
Response from Staff Desk at The Super 8 on 1 Apr,2024
Thats amazing, Gary. We hope you and your family had a good slumber. We value & appreciate you. Come back and see us again when passing through Eureka Springs. Warmest wishes, Hotel Desk

10/10 Excellent

Darla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. Check in was quick and staff was helpful. The room was clean and well stocked. I would book with them again.
Stayed 2 nights in Mar 2024
Response from Hotel Staff Relations Desk on 1 Apr,2024
Thank you so much, Darla. We enjoyed having you & your family stay at Super 8. Come back anytime. The pool & hot tub,clean rooms, and top notch staff will be here! Take care & thanks again for support&kindness.

10/10 Excellent

Suzanne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large rooms, very nice pool and hot tub area. Conveniently located to many attract.
Stayed 1 night in Mar 2024
Response from Hotel Super 8 Super Staff on 31 Mar,2024
Thats fantastic, Suzanne! We really enjoyed having your family stay here with us. We hope you had a great Holiday. The enjoyable indoor pool,hot tub, full hot breakfast & so much more await your return.Come back and see us again soon!

10/10 Excellent

Amanda

Travelled with family, Travelled with pets
Liked: Staff & service, amenities, property conditions & facilities
Staff was very nice- sad people were smoking and throwing their cigarettes butts every where
Stayed 2 nights in Mar 2024
Response from Hotel Super 8 Super Staff on 23 Mar,2024
Thanks for providing feedback. We will work on these issues with the smokers & the disposal. Its a constant watch & we do our best to tame the violators. Nonetheless, we will improve. We hope to see you again. We appreciate you!

10/10 Excellent

Sue

Stayed 1 night in Mar 2024
Response from Staff Desk at The Super 8 on 12 Apr,2024
SO glad you enjoyed your stay! Hope to see you again!

10/10 Excellent

Joey

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff member was Very kind.
Stayed 1 night in Feb 2024
Response from Maria at the desk on 4 Feb,2024
Your an AMAZING guest, Joey! We are glad you keep coming back & staying with us. Thanks for such a kind compliment to our amazing staff here. We value&appreciate you!

10/10 Excellent

Allan

Stayed 1 night in Jan 2024
Response from Staff Desk at The Super 8 on 24 Jan,2024
Thats fantastic, Allan. What a joy to accomodate you. Appreciate & value you very much. Come back again and see us soon! Super 8 is great & so are you!

8/10 Good

Betsy

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Bathroom was a little dirty. Hair and mold in the tub. Dried poop smeared on lid of toilet seat.
Stayed 6 nights in Dec 2023
Response from Staff Desk at The Super 8 on 7 Jan,2024
Thank you for feedback. We will look into this issue & improve everywhere we possibly can. Thanks for staying.

10/10 Excellent

Scott

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hotel Super 8 Super Staff on 24 Dec,2023
Amazing! Thanks for choosing Super 8!

10/10 Excellent

JACK C

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Staff Desk at The Super 8 on 11 Dec,2023
Thats awesome , Jack. Come back & see us again soon. Merry Christmas & Happy New Year!

10/10 Excellent

Amy

Stayed 2 nights in Dec 2023
Response from Super 8 Guest Relations on 7 Dec,2023
Thank you so much Amy for staying with us at Super 8-Eureka Springs, we appreciate your business and really appreciate you rating us a 10. Please come back again soon and stay with us. From our entire staff we wish you a Merry Christmas and Happy New Year!

10/10 Excellent

Misty

Travelled with family
There was a movie playing on an outdoor screen by the heated pool and the check-in staff was very friendly
Stayed 1 night in Dec 2023
Response from Staff Desk at The Super 8 on 6 Dec,2023
Thank you for such a nice review. Your family is lovely! We are thrilled you enjoyed your stay at our fine hotel. Thank you for mentioning our excellent staff. Guests like you are a breeze. Come back again & see us soon!

8/10 Good

William, BENTON

The property is old, but clean. The breakfast was great. The people were very nice.
Stayed 1 night in Nov 2023
Response from Staff Desk at The Super 8 on 28 Nov,2023
Thank you for feedback provided. Happy Holidays!

10/10 Excellent

Tamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy, safe, quiet.
Stayed 1 night in Nov 2023
Response from Hotel Super 8 Super Staff on 28 Nov,2023
Thats great! You are so sweet, Tamela. Come back & see us again soon. Take care & have Happy Holidays!

2/10 Terrible

Susan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I have stayed there may times and it was always great .With a nice indoor pool and they staff is very pleasant.We had what appeared to be a good room untill the next morning we found bugs in the bed.
Stayed 1 night in Nov 2023
Response from Hotel Staff Relations Desk on 14 Dec,2023
We have looked into this and all is repaired. We are right by the woods and there was a critter loose. Please come back and see us again we will make it right. Thanks for feedback.

10/10 Excellent

Sherri, Pearcy

Liked: Cleanliness
Stayed 2 nights in Nov 2023
Response from Staff Desk at The Super 8 on 20 Nov,2023
Thank you so much Sherri. We really enjoyed having you stay. You and your family are so delightful. Come back again anytime! Happy Thanksgiving and Holidays!

10/10 Excellent

S

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff. Maria was very friendly and helped make the stay enjoyable. Nice breakfast each morning.
Stayed 3 nights in Nov 2023
Response from Hotel Super 8 Super Staff on 18 Nov,2023
Thats so sweet of you to say. Our staff, including Maria really appreciates you noticing efforts & special attention to make our guests stay fun & exceptional. We are happy you liked our tasty hot breakfast, home of the perfect biscuits & gravy! Thanks again for staying. We look forward to seeing you again real soon! Happy Holdidays!

8/10 Good

Joyce

Travelled with family
Liked: Amenities
Staff was nice and friendly.
Stayed 1 night in Nov 2023
Response from Staff Desk at The Super 8 on 14 Nov,2023
Thank you for being such a great guest, Joyce. We really enjoyed having you stay at Super 8. Come back again and see us anytime. Happy Holidays & Blessings to you & your family. Sincerest Regards, Hotel Staff Team at Super 8 of Eureka Springs

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In a word…AWESOME
The staff (Rick) was helpful before we even got there. This is an older hotel in beautiful Eureka Springs, Arkansas. Not sure how green or eco-friendly the place is, but if you like helpful & friendly staff, a good hot breakfast clean, comfortable rooms & a great indoor pool with hot tub, then this is the place for you! We will come back again.
Stayed 2 nights in Nov 2023
Response from Staff Desk at The Super 8 on 14 Nov,2023
Thats an amazing review, Christopher. Rick is awesome & what a kind compliment to say about such an outsatnding employee. We value & appreciate guests like you so much. What a fabulous end to the season with the travelers still coming to stay in the best place in Eureka Springs. We are very eco friendly here & appreciate all that follow these guidlines to keep our planet good! Take care & come back & see us again, anytime!

6/10 Okay

andrew

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Bad review
There was holes in the wall, the beds was uncomfortable. One bed kept sliding off the frame and other one to noisy. Need new bed . Mold in the room. The sheets had stains and on one sheet it look like it had a blood stain.
Stayed 3 nights in Nov 2023
Response from Staff Desk at The Super 8 on 7 Nov,2023
Thank you for reviewing and for staying, Andrew. This is not at all what we want our guests to feel like. We wish you would have expressed your disatisfaction to a worker & we would have moved you,fixed any issues,etc. Nonetheless, we will remedy all of these things. We do hope there are no hard feelings & you come back &let us take care of you. Happy Holidays & thank you for feedback.

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were pleasantly surprised by the amenities. Our bathroom was huge and the pool area was gorgeous.
Stayed 1 night in Nov 2023
Response from Staff Desk at The Super 8 on 6 Nov,2023
Thats so cool, Gary. You are a great guest. Thanks for staying with us. Hope to see you again real soon! The fabulous indoor pool awaits your return!

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the movies in the pool
Stayed 2 nights in Nov 2023
Response from Super 8-Eureka Springs Manager on 5 Nov,2023
So glad you enjoyed your stay with us and loved our Dive Inn Movies. Hope to see you again soon!

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great rooms, great location. Friendly helpful staff. Nice breakfast too.
Stayed 2 nights in Oct 2023
Response from Staff Desk at The Super 8 on 31 Oct,2023
Thas fantastic Diane! Thanks for being such a great guest. Have a Happy Halloween and come back again soon! Take care and be well.

8/10 Good

Joseph

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023
Response from Staff Desk at The Super 8 on 30 Oct,2023
Amazing, Joe. Thanks for staying at Super 8. We value and appreciate you!

10/10 Excellent

Ray

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Very nice motel. Great breakfast
Stayed 1 night in Oct 2023
Response from Staff Desk at The Super 8 on 25 Oct,2023
Thats amazing, Ray. You are a great guest. We are thrilled you liked the breakfast. Come back to our fine motel anytime. Take care and be well. Happy Holidays!

8/10 Good

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Staff Desk at The Super 8 on 24 Oct,2023
Thank you for reviewing and for staying, Louis. We hope to see you again real soon. Take care & Happy Holiday wishes to you!

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front seat staff was very nice, fast. Rooms were clean and comfortable. Good place to stay!
Stayed 1 night in Oct 2023
Response from Super 8 Staff Desk on 31 Oct,2023
Thank you Brenda! We are so glad you enjoyed your stay. Please come stay with us again next time you vist Eureka Springs.

10/10 Excellent

Mary

Liked: Property conditions & facilities, room comfort
Really enjoyed our stay. We will definitely be back , very clean and the hot tub felt amazing.
Stayed 1 night in Oct 2023
Response from Staff Desk at The Super 8 on 20 Oct,2023
Thats amazing, Mary! Thanks for being a valued guest. We appreciate you!

10/10 Excellent

judy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Staff Desk at The Super 8 on 20 Oct,2023
Thank you, Judy! You aare delightful. Come back again soon!

10/10 Excellent

Bill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Hotel Super 8 Super Staff on 20 Oct,2023
Thank you for 10 out of 10! We value and appreciate your opinion of us. Thanks for staying!

4/10 Poor

Eric

Business traveller
Disliked: Cleanliness, property conditions & facilities
Old
Stayed 1 night in Oct 2023
Response from Staff Desk at The Super 8 on 19 Oct,2023
Thanks for reviewing. Have a great fall season. See you soon!

6/10 Okay

Sara

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Little pricey, but the room was very clean. There were only 2 towels, there was a coffee pot but no coffee or tea packets?
Stayed 1 night in Oct 2023
Response from Staff Desk at The Super 8 on 16 Oct,2023
Thanks for staying & reviewing. We will make sure to stock the coffee assortments better & towels are always available for extras as needed. Thank you for feedback provided. See you soon!

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My daughter and I came down for a short road trip, and I didn’t want to spend a fortune on a hotel, so we booked here! I will say, part of why I booked was the indoor pool and breakfast in the morning. Overall, the room was clean, the pool was nice, but the breakfast was eh. Same thing every morning. Eggs, sausage patties, biscuits and gravy, and cinnamon roll bites. Oh, and a waffle maker. No bagels, toast, fresh fruit, etc. but that’s ok, what they did serve was pretty good. For $90/night, I couldn’t expect anything too extravagant. For the most part, it was quiet. We went during the week and were on the back side of the hotel, so that helped. Minus the biker men smoking and talking loudly in the parking lot, it was fine. Parking is not set up well. It was hard to get in/out sometimes. The staff was PHENOMENAL. They were so kind and helpful, so thank you for your hospitality! Lastly, the hotel was near many different restaurants and antique shops, and only 6-7 mins from historic downtown, so that was a major plus! Overall, if you want an affordable place to stay with clean rooms and a hospitable staff, I recommend staying here! If you’re looking for something upscale, this is not the place.
Stayed 3 nights in Oct 2023
Response from Staff Desk at The Super 8 on 14 Oct,2023
Mary, you are such a sweet guest. We REALLY enjoyed having you stay at Super 8. We are glad you liked most aspects of your stay & we will improve everywhere we possibly can. We used to do toast but people were burning it, causing a nausiating smell in the dining area. Also fruit, &still do sometimes,just not when you were here...We have tried just about everything & have settled on what we have,many choices for the diner type appetite,its usually a feeding frenzy on the type of weekend yopu came.We really do our best with it! Our staff is so awesome, so thank you for saying that! We have since cracked down on loudness and especially smoking which is now only allowed atleast 50 feet from the building! Guests satisfaction and comments keep us on our toes & we really care what you have to say & will make changes to keep valued guests like you happy. Thanks again, Mary, you are absolutely lovely! Come back again anytime!

8/10 Good

Darlene

Stayed 1 night in Oct 2023
Response from Staff Desk at The Super 8 on 3 Nov,2023
Amazing, Darlene. Come back againanytime,we will be here! Thanks again, you are a great guest.

8/10 Good

Jerry

Stayed 1 night in Oct 2023
Response from Staff Desk at The Super 8 on 10 Oct,2023
Thats amazing. Thanks Jerry! We really appreciate your business and opinion of us very much. Take care and come back and see us soon!

4/10 Poor

David

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023
Response from Staff Desk at The Super 8 on 6 Oct,2023
Thanks for staying David. We \hope to see you again!

6/10 Okay

Pauline

Travelled with family
Liked: Staff & service, room comfort
It was ok
old ran down over all ok. Not bad not good
Stayed 2 nights in Sep 2023
Response from Staff Desk at The Super 8 on 6 Oct,2023
Thanks for reviewing. We will do better in the future for you. Come bacck soon!

10/10 Excellent

James

Stayed 4 nights in Sep 2023
Response from Staff Desk at The Super 8 on 1 Oct,2023
Thank you for taking the time to provide such kind & amazing rating of our hotel, James. We value & appreciate your business & opinion of us very much. Take care & have a great fall season. Come back and see us again soon!