Hotels with Swimming Pools in Faial Da Terra

"Welcoming and helpful staff, comfy beds, beautiful grounds and views and so much peace and quiet! We stayed in early April and the weather was beautiful but unpredictable (as usual in the Azores) and our room stayed a comfortable temperature the entire time without using the thermostat. The only change I'd make is more variety at breakfast and more opportunity to try the Azorean beef at dinner! "

"Excellent - staff were so helpful and friendly"

"Staff went above and beyond to accommodate our family!"

"Truly an amazing experience "

"This resort is beautiful, modern, well-appointed, with wonderful rooms-all with a perfectly functional kitchenette. The sushi restaurant is delicious. The staff is very friendly and knowledgeable. The location is quiet, somewhat remote, and beautiful "

"The gym equipment is very old and almost nonfunctional. The sauna could be much warmer. One of the front office staff was a bit clueless. The rest was great."

"My rating is partially on my stay but more so the staff experience. Background: I have always wanted to visit this property. I am from the West Coast in California and it is a long journey to get there upon arrival. The grounds are absolutely beautiful. It is everything that I wanted in terms of a retreat and a place to really have a sense of peace. Unfortunately, there were two events that happened in rapid succession and I was not happy or enthused at all. Rather than go into the details of what transpired, I would like to go more in depth into their response. We all make mistakes, however, what I found very refreshing was that one, they not only owned up to both incidents, but two, they made every conceivable effort to atone for them. That level of honesty and urgency is ultimately why I would visit this resort again. That level of dignity and respect is very much appreciated and it was because of that that I was able to enjoy the rest of my time there."

"From the moment you arrive at Furnas Lake Forest Living, you feel a sense of calm. The reception was easy to find and we received a very warm welcome and explanation of the property, then were guided to our house. It was a very personal experience and I appreciated the attentiveness of the staff. The houses are secure, quiet, immaculately clean, and situated in a stunning forested area. There are even koi fish in the moat around the houses. All of the finishings were thoughtful and on brand for the location. We were able to enjoy the a la carte breakfast prior to checking out, and it was both delicious and satisfying. I'm very sad that we were unable to secure a reservation for dinner due to a conflicting reservation, but that just means we are due for a trip back! They are working on a spa and additional houses, which will make an already spectacular experience even better, I'm sure. Obrigada for making us feel right at home during our short stay. Can't wait to visit again (for longer this time)."