Hotels near Fair Oaks Mall

"Not good "

"The Good: Breakfast was tasty with a solid variety, including fresh options for making breakfast sandwiches. Reasonable Pet Fee. The Bad: Staff were not friendly—more indifferent than rude—and often unavailable. I waited 15 minutes at the front desk just to check out. I requested a handicap-accessible room with no stairs but was placed on the second floor. The only elevator was on the opposite side of the building, with no nearby handicap parking. The TV didn’t work and had to be rewired by staff. Trash barrels near the entrance doors were overflowing, and there was a constant smell of alcohol, marijuana, and vaping in the area. The Ugly: The toilet ran constantly unless manually adjusted—something housekeeping should have caught, especially since the room didn’t feel clean. A smoke detector directly above the bed flashed a bright light every few minutes, repeatedly waking us. The dog relief area was filthy, with waste scattered throughout and no visible maintenance. Worst of all, constant plumbing noise. Water ran frequently during the day, then nonstop starting at 4:20 a.m. for over an hour—sleep was impossible. Checked out and won’t be back."

"Great overall experience. "

"Nice place to stay"

"Satisfied "

"Great!"

"Staff was amazing. Hotel was very clean and welcoming. Realfast was great. Parking was easy. All around awesome stay. "

"Great location with plenty of food and shopping options"

"Everything was great, I like very much. "