Hotels near Fair Oaks Plaza Shopping Center

"Great"

"Room was booked for weeks but when i arrived at 3:15 i was given two rooms then told they weren't ready that we'd have to wait or get different rooms. So we had to exchange rooms keys and I chose different rooms because i had already waited past check in time to get the keys the first time. Took about an hour to check in process on a room that was well booked in advance. "

"Holes in room floor. No amenities. Felt unsafe. Charged &50 for my dog but didn’t mention fee on their website "

"Great location"

"Staff was extremely friendly and very helpful. Property was over all aged and in need of some repairs. "

"Yes"

"Beautiful hotel! Love the updates and front staff were pleasant. But our stay wasn’t the best! When we checked in, our room had dirty check markings all on the toilet seat, hairs in the bathroom sink and the bathroom door wouldn't close completely as the door screws were loosely hanging out and eventually fell off. I showed front desk pictures of the room. They apologized and moved us to a different room. On inspection of the new room, it was just as nasty. There was a pool of pee in front of the toilet and the freezer had brown stuff in it. The floor in the kitchen was dirty with white & brown construction residue. So we opted to keep the first room we initially had. We went buy gloves and already had disinfectant wipes and Lysol to clean our room so our family could be comfortably during our multi-night stay. Also, I was informed on Feb 19th that construction at the property would be complete in 7 days (way before our mid-March arrival). It wasn’t. When we got there it was still ongoing. We were awaked to constant hammering noises at 7:55am our first morning there. Other than that, the remained of our stay was uneventful and check-out process was smooth. "

"Staff was friendly. "

"The breakfast was good as was the dining room. The rooms were sub par unfortunately. We didn't take advantage of any other amenities or the surrounding area. It's a good option if you just need a room. The staff were great."