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Reviews of Hotel Cladhan

3.5 out of 5
Hotel Cladhan
Kemper Avenue, Falkirk, Scotland

Reviews

8.0

Very good

Rating 10 - Excellent. 45 out of 103 reviews" "
Rating 8 - Good. 33 out of 103 reviews" "
Rating 6 - Okay. 15 out of 103 reviews" "
Rating 4 - Poor. 3 out of 103 reviews" "
Rating 2 - Terrible. 7 out of 103 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Stayed 2 nights in Aug 2022

2/10 Terrible

ROBERT

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a good experience!
Turned up after booking about two weeks prior to find out the hotel had been closed for months and was being used as an asylum centre. I had to find alternative accommodation costing twice the amount
Stayed 1 night in Aug 2022

2/10 Terrible

Valerie

Stayed 1 night in Aug 2022

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Cladhan is not a hotel - it is a aslylu
This is not a hotel for Guests anymore! This is an asylum centre for refugees. We could not sleep in this aslymu centre for refugees we were send away! The receptionist at this refugee asylum centre helped us by calling the Park hotel, where fortunate for us they were able to help us with a room! . Hotels.com is charging our card for stay at Cladhan hotel, when we actualy did not sleep there. And I can prove that we slept in the Park hotel at 5 to 6 of august 2022. I have made a request for refund of our money but that request was denied!! I am still hoping that Hotels.com take their responsibility and give us our money back!
Stayed 1 night in Aug 2022

2/10 Terrible

Michael

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
The property os closed down and expedia couldn't confirm!!
Stayed 1 night in Aug 2022

2/10 Terrible

Ralph

Stayed 1 night in Aug 2022

6/10 Okay

Kimberly

Stayed 1 night in Aug 2022

10/10 Excellent

David

Stayed 1 night in Mar 2020

2/10 Terrible

Jordan

Stayed 1 night in Mar 2020

6/10 Okay

Hazel

Business traveller
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Good location for my appointment. Very comfortable and clean room. Strange smell on entering the hotel which is open plan including the bar. Carpet was obviously very worn and suspect the smell came from stale beer soaked into the carpet! Breakfast disappointing.
Stayed 1 night in Feb 2020

10/10 Excellent

Alan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2020

8/10 Good

Verified traveller

Stayed 1 night in Jan 2020

8/10 Good

Megan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

EK

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and welcoming staff. I had a refurbished room so I was very pleased with it (lovely walk-in shower). Only downside was the bed was small and uncomfortable......but I slept well so it can't have been that bad!
Stayed 1 night in Oct 2019

10/10 Excellent

trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great night would use again
Stayed 1 night in Oct 2019

8/10 Good

sean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great refurb great service thou the hot water was not working or was not turned on evening time when i showered. Overall great stay lovely big rooms will stay again most defiantly
Stayed 1 night in Oct 2019

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice
Good value , excellent position as 2 min walk to town , food good in hotel too , staff helpful and pleasant
Stayed 2 nights in Oct 2019

6/10 Okay

christopher

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Tired hotel but price probably reflects that
Stayed 1 night in Oct 2019

6/10 Okay

Mel

Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is close to the centre of Falkirk but situated close to a wooded area so while it is a short walk to the shops and cafes, the property itself is very quiet for one situated in a town.
Stayed 2 nights in Sep 2019

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Really liked that we had beds for three as we were traveling with our daughter. Breakfast was good and the room as very adequate. The beds were not as comfortable as many hotels we stay in. Only real negative was that the tub was not clean at all. My wife cleaned it well before taking a soaking bath.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and functional - location good and parking Staff friendly and helpful - good breakfast
Stayed 1 night in Jul 2019

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice large room with very comfortable beds. Shower and bathroom modern. Breakfast was more than I could have imagined.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of space large rooms our room had 2 double beds
Stayed 2 nights in Jul 2019

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A better than expected stay.
My daughter and I had a one night stop, to break our journey from Somerset to West Highlands. We wanted to see the Kelpies and the Falkirk Wheel. The Hotel Cladhan was better than expected, because the outside did not look very inviting ( judging a book a book by its cover). A very similar set up to Premier Inn. I would recommend this hotel. By the way, I don’t understand the heading “Type of trip”, it doesn’t seem to fit our visit.
Stayed 1 night in Jun 2019

2/10 Terrible

Turan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid!! Cold Rooms and No hygiene.
It was worse than what I have expected for a 3.5 stars hotel. Rooms are very cold and it was not provided any heaters. Clean towels were on the dirty floor, no hygiene at all. Breakfast was not good. Overall I would not recommend this hotel.
Stayed 1 night in Jun 2019

6/10 Okay

Gordon

Disliked: Cleanliness, staff & service
Not the best of experiences here
Disappointed to say the least. Stayed here twice before and standards are slipping. There were long hairs on the back of the bathroom door and a hairball in the loo. Shower was worse than useless. Bed was clean and comfortable. Service in the dining room appeared to be eat your meal and move on so they could get more in although the food was quite good. Was asked if we wanted the bill or anything else, not the other way around. Breakfast was very good so a big plus there. Pity about all the negatives.
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Ok stay
Hotel was ok x would benefit it staff wore uniforms for a more professional Look. Staff were friendly but lots of slamming doors in the morning woke you up from guests. Dining room decor is dismal but food was lovely. Room fittings were a bit dusty and no shelf in the bathroom or door hangar which is a pet hate when you can’t put your stuff anywhere.
Stayed 1 night in Jun 2019

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly attentive staff Delicious breakfast Hotel was clean and comfortable Enjoyed our stay Would recommend to anyone
Stayed 3 nights in May 2019

8/10 Good

Daniel, Durham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Roger

Liked: Cleanliness, room comfort
A fairly standard hotel/motel on the edge of Falkirk. Room was satisfactory for an overnight stop and the breakfast fine. Good that the hot food was delivered from the kitchen rather than left on hot trays.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for all of the local tourist attractions - everything a 5 minute drive. Hotel has everything you need and staff are extremely helpful - the lady that checked us in was the perfect tour guide and helped us create our itinerary- thank you.
Stayed 1 night in Apr 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds uncomfortable room to warm if you open the window it's to noisy at the front no walk in shower on lift for the disabled
Stayed 1 night in Mar 2019

10/10 Excellent

rajesh, Fife

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Old hotel but maintained well good location
Stayed 1 night in Feb 2019

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for a short business stay near city centre.
Very comfy hotel, looks a lot better on the inside than the slightly cold exterior. Food is very nice, although menu is slightly limited and the cooked breakfast is nice, if not a little sparse (1 piece of bacon is not enough) Very handy for the city centre, plenty of parking and wifi ok if not great.
Stayed 5 nights in Feb 2019

8/10 Good

Grahame

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Fine for a short stay, just not in room 18!
Very friendly, helpful staff, good dinner in restaurant with friendly service. Huge room, lots of towels in bathroom. Only problem was the loud noise from the air con/fan unit right outside the window. I asked staff about this, and they said it would go off, but it was on at 12.30 at night and also on before 7am, and on when I woke up during the night, so I guess it wasn't off at all. It was annoying. Area isn't very beautiful, but at least it's near the town centre and has a restaurant in the hotel.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Exceptionally helpful Reception staff - especially re providing directions.
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The staff could not have been more helpful. Thank you
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous room, very spacious bathroom, great walk in shower. Definitely recommend.
Stayed 2 nights in Nov 2018

10/10 Excellent

Ian, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Not the most attractive from the outside but really good once inside. Big rooms and very good food.
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great hotel
Modern, very comfortable hotel with excellent, very reasonably priced food ( some gluten free choices which were delicious ).
Stayed 1 night in Nov 2018

10/10 Excellent

gary

Great stay coming back next year
Stayed 3 nights in Nov 2018