1725 Jim Johnson Rd, (off Cedar Creek Road), Fayetteville, NC
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
It was unfortunate that the only bench to sit on outside was littered with cigarette snd cigar butts.
Judith
Stayed 1 night in May 2024
Response from Hotel Management on 20 May,2024
Thank you for your review. We apologize for the inconvenience you experienced during your stay. Your feedback is crucial for us to improve our services. We would love the opportunity to make it right and offer a special rate for your next stay with us.
Thank you for your feedback. We're always looking for ways to improve, so if you have any suggestions, we'd love to hear them.
2/10 Terrible
Steve
14 May,2024
Disliked: Cleanliness
Steve
Stayed 1 night in Apr 2024
Response from Hotel Management on 17 May,2024
We're disappointed to see your low rating. We take feedback seriously and would appreciate the opportunity to discuss your experience further to see how we can make it right.
6/10 Okay
Paul
Travelled with family
14 May,2024
Liked: Staff & service
Disliked: Property conditions & facilities
Rooms clean; service excellent; but common areas in serious need of an upgrade.
Paul
Stayed 1 night in May 2024
Response from Hotel Management on 15 May,2024
Thank you for your feedback. We're always looking for ways to improve, so if you have any suggestions, we'd love to hear them.
I felt bad because I stood for 1 nite and the room is so clean and beautiful decor. The bed was super comfortable.
Margarita
Stayed 1 night in May 2024
Response from Hotel Management on 13 May,2024
Thank you for the 5-star rating! We're thrilled you had a great experience with us and hope to welcome you back soon.
10/10 Excellent
Sandra
Travelled with partner
11 May,2024
Liked: Cleanliness, staff & service, amenities
The windows were extremely dirty. Once inside the hotel itself was extremely clean. It was a great deal for anyone looking to spend a night.
Sandra
Stayed 1 night in May 2024
Response from Hotel Management on 12 May,2024
Thank you for your review! We're glad you had a pleasant experience. We're committed to providing a positive experience for all our guests. We look forward to welcoming you back in the future!
Thank you for the 5-star rating! We're thrilled you had a great experience with us and hope to welcome you back soon.
8/10 Good
ronald
Business traveller, Travelled with pets
7 May,2024
Liked: Cleanliness, staff & service
very accessible and staff was helpful
ronald
Stayed 1 night in May 2024
Response from Hotel Management on 8 May,2024
We're thrilled to receive your rating! It's great to hear that you had a positive experience with our staff and found our hotel to be clean. Providing excellent service and a clean environment are our top priorities. We appreciate your feedback and hope to see you again soon!
We're thrilled to receive your rating! It's great to hear that you had a positive experience with our staff and found our hotel to be clean. Providing excellent service and a clean environment are our top priorities. We appreciate your feedback and hope to see you again soon!
Amelia checked us in she was super friendly and the room was very clean!
Tiffany
Stayed 1 night in Apr 2024
Response from Hotel Management on 4 May,2024
That's wonderful to hear! We're delighted that Amelia provided you with friendly service and that you found your room to be very clean. We hope you have a fantastic stay with us!
Thank you for your feedback. We're glad you found our property clean. We will take note of your comment about the mattress and see if there are improvements we can make. We hope to welcome you back for a more comfortable stay in the future.
6/10 Okay
Julie
22 Apr,2024
Julie
Stayed 1 night in Apr 2024
Response from Hotel Management on 12 May,2024
Thank you for your feedback. We're always looking for ways to improve, so if you have any suggestions, we'd love to hear them.
My room was close to Interstate exchange. Quite noisy and I am a light sleeper. My phone app for “brown noise” cancelled the sound satisfactorily. Staff made a reasonable offer to change but I declined. Bed and bedding were extremely comfortable. A very good overall experience.
John
Stayed 1 night in Apr 2024
Response from Hotel Management on 4 May,2024
We're sorry to hear about the noise issue from the nearby interstate, but we're glad our staff was able to offer a reasonable solution. It's great to hear that you found the bed and bedding extremely comfortable and that you had a very good overall experience. We hope to welcome you back for another comfortable stay in the future!
Thank you for your feedback. I apologize for the issues you experienced with the internetYour comments will be shared with our team to ensure we address these concerns.
Thank you for the positive feedback! We're glad you enjoyed your stay. If there's anything we can do to make it a 5-star experience next time, please let us know.
2/10 Terrible
Stuart
Travelled with family
13 Apr,2024
Disliked: Staff & service
We checked in and 3 hours later was awakened by staff and had to do it all over again. They made a mistake Now I checked my credit card and they overcharged me
Very inefficient
Stuart
Stayed 1 night in Apr 2024
Response from Hotel Management on 14 Apr,2024
We apologize for the inconvenience of being awakened and having to check in again due to our mistake. Rest assured, we will ensure this does not happen again.
This is a great find conveniently close to the interstate but still quiet. There are plenty of restaurants and convenience stores nearby. The hotel staff are incredibly friendly and helpful, and the rooms are well kept with great amenities…and clean! I wish I had stayed more than one night.
Sheena
Stayed 1 night in Apr 2024
Response from Hotel Management on 14 Apr,2024
We're thrilled to hear that you enjoyed your stay with us! It's fantastic that you found our location convenient and the staff friendly and helpful. We're delighted that you appreciated our well-kept rooms and amenities. We hope to welcome you back for a longer stay in the future!
6/10 Okay
Josh
12 Apr,2024
Josh
Stayed 1 night in Apr 2024
Response from Hotel Management on 4 May,2024
Thank you for your feedback. We're always looking for ways to improve, so if you have any suggestions, we'd love to hear them.
Great service, easy checkin and out. Right off the highway.
Jill
Stayed 1 night in Apr 2024
Response from Hotel Management on 14 Apr,2024
We appreciate your positive comments on the location and the ease of check-in and check-out. We will certainly pass on your kind words to our staff members, who always aim to provide friendly and attentive service.
10/10 Excellent
Elizabeth, Colchester
8 Apr,2024
Liked: Property conditions & facilities
Elizabeth
Stayed 1 night in Apr 2024
Response from Hotel Management on 6 May,2024
We're thrilled you had a great experience with us and hope to welcome you back soon.
Very nice, clean and the employees were accommodating. The lobby and room was comfortable. We slept well and enjoyed great showers. So why did i only offer 4 stars? Not the employees fault, but apparently a pipe had broken and the person who was to set up breakfast had been called away to clean that up (based on an overheard conversation). We had arrived to the lobby at 5:54am knowing breakfast wouldn’t be quite ready. We wanted to get an early start to our day, left the hotel at 6:40 and breakfast had still not been ready. Hope the folks with the pipe issues have a better day. Too bad the hotel didn’t have a backup to accommodate the unexpected event.
Valerie
Stayed 1 night in Apr 2024
Response from Hotel Management on 8 Apr,2024
Thank you for your response and feedback, however, breakfast hours on weekends (Saturdays and Sundays) are 7am-10am hence it was not available at 6:40am.
We're sorry to hear that your experience was not up to par. Please reach out to us with more details so we can address your concerns and improve for the future.
10/10 Excellent
denise
3 Apr,2024
denise
Stayed 1 night in Apr 2024
Response from Hotel Management on 4 May,2024
Thank you for the 5-star rating! We're thrilled you had a great experience with us and hope to welcome you back soon.
8/10 Good
MICHAEL
2 Apr,2024
MICHAEL
Stayed 1 night in Mar 2024
Response from Hotel Management on 4 May,2024
Thank you for the positive feedback! We're glad you enjoyed your stay. If there's anything we can do to make it a 5-star experience next time, please let us know.
6/10 Okay
Janice
Business traveller
1 Apr,2024
Liked: Cleanliness, staff & service
Disliked: Amenities
When I got up to go home I pulled back mattress cover and it was nasty it had blood stains on the other sheet and pee stains it was horrible the next time I stay I will check bed when I first get there this is unprofessional who ever changes the linen needs to be fired it was really really nasty
Janice
Stayed 1 night in Mar 2024
Response from Hotel Management on 8 Apr,2024
We're deeply sorry for the cleanliness issues you encountered with your bed linens. This does not meet our standards, and we're investigating this matter to ensure it doesn't happen again. Your feedback is valuable, and we hope to regain your trust on your next visit.
Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant.
10/10 Excellent
Gordon
1 Apr,2024
Gordon
Stayed 1 night in Mar 2024
Response from Hotel Management on 4 May,2024
Thank you for the 5-star rating! We're thrilled you had a great experience with us and hope to welcome you back soon.
8/10 Good
Charles
1 Apr,2024
Liked: Cleanliness, staff & service
Un hôtel bien renové. Cependant, la peinture de la salle de bain (incluant la porte) aurait besoin d'être refait. Le choix de couleur pour les corridors est trop sombre!
Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.
The property was recently renovated. It was clean, and the front desk person, Sam, was helpful. There was a full hot breakfast and 24 hour coffee. The only negative was the AC unit in our room didn’t work, but the temperature was fine. I would stay here again on the way to/from Florida.
April
Stayed 1 night in Mar 2024
Response from Hotel Management on 8 Apr,2024
We're glad to hear you enjoyed the clean, renovated property and found our front desk person, Sam, helpful. Regarding the AC issue, our units are controlled by a thermostat; we apologize for any inconvenience and hope to welcome you back on your next trip to/from Florida.
hank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with.
8/10 Good
Leisa
25 Mar,2024
Liked: Staff & service
Leisa
Stayed 1 night in Mar 2024
Response from Hotel Management on 8 Apr,2024
Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.