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Reviews of Hotel Sahrai

5 out of 5
Hotel Sahrai
Bab Lghoul, Dhar El Mehraz, Fes

Reviews

9.2

Wonderful

Rating 10 - Excellent. 160 out of 224 reviews" "
Rating 8 - Good. 44 out of 224 reviews" "
Rating 6 - Okay. 10 out of 224 reviews" "
Rating 4 - Poor. 7 out of 224 reviews" "
Rating 2 - Terrible. 3 out of 224 reviews" "

9.6/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sameer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities, room design and cleanliness of rooms. Staff is friendly. We were treated with tasty sweets each day which was pleasant. King size mattress is set on top of 2 double bed frames so the middle part of the bed is not very comfortable to sleep on, but very comfortable on either left or right side. Surrounding area outside of hotel premises has ongoing construction being done. The hotel bar has a DJ and sometimes live music going until around midnight each day and the bass carries into our hotel room which may be a problem if you’re a light sleeper but we were able to sleep thru it by spending our energy exploring the Medina and surrounding city.
Stayed 3 nights in Feb 2024

10/10 Excellent

Ruby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All goof
Stayed 3 nights in Feb 2024

10/10 Excellent

Yana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, amazing grounds. Staff was very attentive and accommodating. We used spa and it was a great experience, although pricey. One thing to note, is that the hotel is located at n the middle of the appattkwnt constriction zone and surrounded by garbage and unkept roads. This is not reflection of the hotel of course, but mentioned for awareness. It's about 12 min drive to old part of town.
Stayed 2 nights in Jan 2024

10/10 Excellent

p

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pieter in Frs
Loved the New Year’s party
Stayed 5 nights in Dec 2023

4/10 Poor

ihab

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Lenny Carlos, Gava

Stayed 3 nights in Dec 2023

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was top notch! I wish everyplace met the standards as this hotel offers. There are three restaurants inside the hotel. One French, one Moroccan and the last Lebanese on the rooftop where there also exist a stunning bar. Plus they had a DJ. The latter was more tapas plates. The food was so good. Our drinks were tasty. We had our laundry serviced while here. It was a bit pricy so discuss cost first if you don’t want any surprises. Our room was large, clean, bed amazing, the bathroom exceptional, it included amenities. We had turn down service in the evening, they left little treats, that always adds to the experience. Check in was smooth as was check out. Parking is covered underground, no issues. There is security upon entry and exit. Local children play futbol on the street leading to the hotel which is nice to see local life. The spa didn’t have two one hour services available last minute. So we missed out there, hopefully next visit we can partake in the spa. They have a hot tub included in the booking for one hour which we didn’t find time to squeeze into our schedule. I am so happy we chose this property for our stay in Fes. Truly it was everything we needed for the perfect end to our time in Morocco.
Stayed 2 nights in Dec 2023

10/10 Excellent

Hicham

Liked: Cleanliness, staff & service
Very quiet location
Stayed 1 night in Nov 2023

8/10 Good

Rui

Stayed 3 nights in Oct 2023

10/10 Excellent

Annick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay at Sahrai, thanks for everything!
Stayed 2 nights in Oct 2023

10/10 Excellent

Nataliia

Such a wonderful place. Everything was so perfect!!!
Stayed 2 nights in Sep 2023

10/10 Excellent

Omar

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel
Location not the best but very quiet. Food and the views from the rooftop are fantastic.
Stayed 4 nights in Sep 2023

10/10 Excellent

Ali

Stayed 6 nights in Aug 2023

10/10 Excellent

Rabiya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

8/10 Good

Lawrence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel with great pool to relax, view of the city and surrounding area. Bar and restaurants were nicely decorated with views too. Rooms would have been gorgeous in need of fresh paint and carpet. Friendly staff.

10/10 Excellent

Yaffa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night in fez marocco
Excellent !!!
Stayed 1 night in May 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

zarmina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2023

10/10 Excellent

Phil, ny

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best Hotels i've ever stayed at. The design is modern, clean lines, yet not cold. Totally first class in every respect.
Stayed 3 nights in Jan 2023

10/10 Excellent

Ammar A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very beautiful hotel, and as I am a frequent traveler, this hotel has one of the best food I ever had in a hotel in the last 15 years.
Stayed 2 nights in Feb 2023

10/10 Excellent

Alladin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sahrai
Excellent stay
Stayed 1 night in Jan 2023

10/10 Excellent

Michael

2/10 Terrible

Lilia

Disliked: Amenities, property conditions & facilities
My original booking was with patio and city view . I paid extra so I can have a patio and have an access to fresh air. Front desk locked the patio door and I couldn’t get out and there are no windows to open.there was no city view but I got charged for it. My experience was horrible in this hotel. Stuck in a room with no access to fresh air. I have terrible allergies and I asked several times to do something about it. They said there is a construction and they can’t open my patio door. Very cold and unpleasant stay. Room smells and after shower it gets very steamy. Overpriced with very bad restaurant and service.
Stayed 3 nights in Dec 2022

10/10 Excellent

Morris

8/10 Good

Jonathan, Philadelphia

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The property had a great spa. The rooftop view was good. Entrance area is too small and cars get backed up.
Stayed 2 nights in Oct 2022

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
really nice place
Stayed 2 nights in Oct 2022

10/10 Excellent

Khurram

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the best hotel I’ve ever stayed in. Upscale and luxurious rooms. Comfortable beds. Modern showers. Excellent breakfast. Only problem at the time of stay was hard access to the hotel due to construction.
Stayed 2 nights in Oct 2022

10/10 Excellent

Fatima

Travelled with partner
Liked: Cleanliness, staff & service
Do yourself a favour and book hotel Sahrai for your visit in Fes!! It was our honeymoon and the staff decorated our room beautifully with roses and chocolates for an early check in (after a long 12 hour journey from the United States). The main thing we loved was the huge washroom with beautiful lighting and a large tub. It was the personal touches that truly made the difference. The staff was so welcoming, friendly and accommodating. The breakfast selection was amazing, Sunday brunch was insane (Spanish brunch) and the restaurants steak was delicious for lunch at the pool. Truly loved our two night stay and would definitely recommend anyone to stay here and have the experience we did! Thank you to the entire team
Stayed 2 nights in Sep 2022
Response from The Management on 26 Sept,2022
Dear Fatima,We would like to thank you for having chosen the Sahrai Hotel for your stay in Fez and for your nice comment about it.We are more than delighted to know that you had a good time with us. All the team is looking forward to welcoming you back to Hotel Sahrai when you next come to Fez!Best regards,The Management

8/10 Good

Ali

Stayed 1 night in Aug 2022

10/10 Excellent

Anne Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, great ambiance and food, very kind and friendly staff.
Stayed 1 night in Jun 2022
Response from The Management on 19 Jul,2022
Dear Marie, We would like to thank you for having chosen the Sahrai Hotel for your stay in Fez and for your nice comment about it. We are more than delighted to know that you had a good time with us. All the team is looking forward to welcoming you back to Hotel Sahrai when you next come to Fez! Best regards, The Management

10/10 Excellent

souleymane

Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2020
Response from Doha on 26 Feb,2020
Bonjour, Merci beaucoup pour la note laissée, nous vous sommes très reconnaissant. Toute l'équipe espère vous revoir. Très cordialement,

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Serene, minimal hotel. Much needed after visiting Fes Al Bali
Stayed 1 night in Jan 2020
Response from Doha on 21 Jan,2020
Dear guest, Thank you for taking the time to share with us your experience at Sahrai Hotel. We are very happy to know that you enjoyed your stay with us. We look forward welcoming you back among us. Best regards,

10/10 Excellent

Natalie, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel I have stayed in. Everything down to the last details was amazing. Staff was especially amazing. I will definitely be back.
Stayed 3 nights in Jan 2020

8/10 Good

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Attractive decor, impractical bathroom
Nice, accommodating staff, comfortable room. Very attractive but Impractical bathroom. Sink has no bowl & cannot be used to wash anything. HUGE rectangular bathtub takes over 1/2 hr to fill and has very high wall to step over. Good that toilet is in a separate room. Everything else was very nice.
Stayed 3 nights in Nov 2019
Response from Doha on 14 Jan,2020
Dear guest, Thank you for taking the time to share with us your experience at Sahrai hotel. We would love to see you again during a future stay in Fes. Best regards.

10/10 Excellent

ora

Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Nov 2019
Response from Doha on 14 Jan,2020
Dear Guest. Thank you for choosing Sahrai hotel. we are happy that you enjoyed your stay and we're looking forward to having you again as a guest in our hotel. Best regards

8/10 Good

Dalal, Kuwait

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view overlooking fez was really especial. Most of the staff were friendly (Thanks Warda, Khaled &Mohammed) except for few that didn’t even bother to smile. The hotel offers shuttle service to the old Madeena. Food was average at best. We had three different rooms and one had a problem with the shower(hot/cold) and another was all see through so if you’re staying with a friend not a partner it won’t be convenient.
Stayed 1 night in Nov 2019

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern Moroccan
What an amazing stay. The property is Moroccan modern, clean, friendly and has an amazing tapas bar on the roof that overlooks the city. Wonderful place for couples and families alike.
Stayed 1 night in Oct 2019

10/10 Excellent

Omar, Charlotte, NC

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, amenities, and service. Amazing stay!
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel and the Spa is very beautiful. Our room was very nice and clean. Bed was very comfortable. We had dinner a the French restaurant but unfortunately the food was not great.
Stayed 3 nights in Oct 2019

10/10 Excellent

Ty, Phoenix

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an excellent stay at this hotel. The hotel was beautiful. Live entertainment and rooftop deck were amazing. The staff were very helpful and kind
Stayed 4 nights in Oct 2019

10/10 Excellent

M, London

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazingly beautiful hotel, gorgeous facilities, excellent staff, good location - this was one of the best hotel experiences I have ever had! The hotel is nicely located away from the bustle of the Medina (which was a good choice we thought) with amazing views over the city. The rooms, hotel facilities, pool - everything was beautiful. The staff was friendly and helpful and the food and drink (although very expensive, the norm for these types of hotels, I guess) was delicious. I loved every moment of this stay and didn't want to leave!
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view
Smart, quality fitted hotel. Everything was great, except the staff needs to be better trained for 5-star hotel. Average front of house service. Reception staff needs to be more professionally trained. We had a drink at the outdoor lounge area at 2pm and ordered from the menu and asked for carrot/ginger juice and was told "we don't have it" without further explanation. Music was too loud, too "beach party" on the terrace for an evening drinks which doesn't fit the ambience of the beautiful views and smart hotel.
Stayed 1 night in Aug 2019

8/10 Good

Staci

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Beautiful property! Had a wonderful time. Room was great1
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Property and staff are excellent. Beds are little firm, but other than that, it is perfect.
Stayed 2 nights in Jul 2019

10/10 Excellent

TH, Maryland

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the service. Junior was very attentive and available.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superbe Hotel!!! This place is very unique and amazing. The mix in decoration between modernity and moroccan art is magic. Can’t wait to return to this hotel!
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Great hotel, great staff, great location, loved everything about it. Jungle bar has a really great atmosphere
Stayed 3 nights in Apr 2019