Hotels in Ville Nouvelle

"Everything was great!"

"Lovely staff hosting in a gorgeous space. The common areas are thoughtfully curated, the rooms are clean and quiet. "

"The is a wonderful hotel, tbe staff are pleasant and very helpful, topnotch customer service, especially Mr Nabil who made all posdible attempts to reach me as i forgot some personal effects in the hotel safe. Thank you Mr. Nabil. "

"good location, very clena, goo food"

"Rooms/apartment were well cleaned. Great and courteous staff. Located in a good part of the city. Overall a very satisfactory stay "

"The Riad is de orated like a museum with traditional Moroccan furniture, architecture ! Their biggest asset is their caring kind and very accommodating staff ! The breakfast is extensive and loaded with local Moroccan cuisine , goat cheese, natural butter , all sort of fresh baked breads and jam and honey , and naturally good Moroccan coffee and mint tea- all served at the enclosed in glass rooftop ! The rooms are something out of cinematic Arabian movies ! We can’t say enough about the kind staff - Ebtesaman, Hameed and Ayman! This place is highly recommended and a must for first time visitor to Fes!"

"Very nice building and reasonable location "

"The hotel is absolutely beautiful, very well maintained and comfortable. The staff is also very helpful and kind. Everyone we spoke to was very professional and always ready to assist. We tried two restaurants. The Spanish restaurant and French restaurant. Both were delicious with attentive waiters. When we first checked in the bathroom floors had not been cleaned and we found stains on our bed sheets, when we told the front desk, they took care of it right away. Second, our laundry was not returned until we asked, but again when we told front desk, they were very apologetic and brought it right away. Last, we got a call the morning we were leaving saying a taxi picked up a friend of ours from the airport, however, we ordered a taxi to the train station that morning, again this was sorted out but definitely some back and forth with a few things at the hotel. Overall, good experience and helpful staff. "

"Good customer Service "