Hotels near First Bridge Under Heaven

"First our room was dirty, carpet, and found food remainings on the floor. Carpet was just dirty and the room smell just dirty. We requested to be changed to another room and they requested to upgraded. We did upgrade for $200. More. The food was not what we expected. Just very plain and simple. Did not have hot tea option. We have been to other hotels in Beijing, Xi’an and Shanghai and they absolutely offered much better services. I will not recommend this hotel at all. We will come back to Zhangjiajie, but will stay at a different hotel for sure. For what ever a customer pay, the least we all deserve is a CLEAN ROOM. I hope business owners do take into consideration customers’ reviews. At the end of the day it is up to us to keep your business running. "

"Most amazing location: the view is absolute breathtaking. Miss Storage Space in the ropm. Good breakfast"

"The food was excellent, all locally-sourced organic food. Almost all Chinese food. There was coffee available at breakfast. The room was nice and big, with an excellent shower. The hotel provided free transport to/from the National Park entrance, and arranged for transport to/from airport and train station."

"The rooms were spotless and the staff wonderful, unfortunately the property is quite run down ie the pool area and property facade. The staff are amazing and so hospitable, going out of their way to make your stay enjoyable. The comp breakfast was very welcomed as no places to eat in the area, we also ate dinner one night and it was lovely, simple and tasty. It’s a quick walk to the middle gate entry too national park. Taxis to/from property are about 50yuan to Wulingyuan and 100yuan to Zhangjiajie city, (I’m sure much cheaper with Didi) and great for an evening or afternoon walk around and dinner. I want to reiterate the staff are wonderful and the rooms spotless, the photos are maybe not what you should expect so prepare your expectations for a good clean Staycay better than basic but not luxe as the pics may suggest. Two words, serene and lovely :)"

"👍"

"David and the staff were amazing, inviting us even to share in their New Year’s dinner. The location is gorgeous although a bit remote, so plan to organize your activities in advance if you can since getting a ride from DiDi can be a challenge. "

"This place is fantastic! Right by the Avatar peaks, with stunning views. The pools are so refreshing, the breakfast is delicious, and the free shuttle is a huge plus. The English-speaking staff were incredibly helpful—they arranged all our tours and tickets, making the whole trip stress-free. Everything was clean, comfortable, and perfectly organized. 10/10 would stay again!"

"Host was fantastic and incredibly helpful. Supported with all our national park tickets and transfers and was just great! Food was available which was overall OK. Room nice. Location excellent for national park entrance. Nice touches. Very kind."

"The room was clean and the location was great particularly for food and getting to the east gate. Hotel seems dated and is loaded with tour busses. So much so, it was difficult to get from one building to another. Go early for breakfast because it seemed picked over the morning we went a little later. Was a little loud earlier in the evening but it did quiet down and we had a good sleep. "