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Reviews of Arizona Mountain Inn and Cabins

3 out of 5
Arizona Mountain Inn and Cabins
4200 Lake Mary Road, Flagstaff, AZ

Reviews

8.0

Very good

Rating 10 - Excellent. 81 out of 207 reviews" "
Rating 8 - Good. 71 out of 207 reviews" "
Rating 6 - Okay. 41 out of 207 reviews" "
Rating 4 - Poor. 10 out of 207 reviews" "
Rating 2 - Terrible. 4 out of 207 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Stayed 1 night in May 2020
Response from Mary B. on 12 May,2020
Thank you! 😀

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2020
Response from Mary on 12 Mar,2020
Thanks for your business! Hope to see you again!

10/10 Excellent

Verified traveller

Liked: Amenities
Being in the trees yet close to town the quiet atmosphere and friendly people the cabins have all you need
Stayed 3 nights in Mar 2020

4/10 Poor

Jim

Disliked: Property conditions & facilities, room comfort
They told us that we needed to take out the trash and clean up the place. Terribly out dated. Didn't like the mattress or the towels. They tried to cut corners to much
Stayed 1 night in Feb 2020
Response from Mary B. on 20 Feb,2020
Jim - we do ask guests to take out the trash as it helps in keeping the cabins in decent shape overall. Some folks choose not to and that's fine too. I'm sorry your cabin didn't meet your expectations. Thanks for staying with us.

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 1 night in Feb 2020
Response from Mary B. on 20 Feb,2020
Thank you!

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Mary B. on 29 Nov,2019
I'm so glad you enjoyed Cabin 6, Susan! See you next time! Thanks for staying with us!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Response from Mary B. on 20 Nov,2019
Thank you!

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness
Loft climbing is tetrible... Only for the children .. We are so old .. More detail Room pictures. Needed.
Stayed 1 night in Nov 2019
Response from Mary B. on 9 Nov,2019
Yes, typically adults don't appreciate climbing to the loft as much as the kids which is why we require a verbal confirmation when making a reservation so we can clearly describe cabin options to ensure you're in the best cabin for you. Sometimes out of country guests aren't able to contact us prior to arrival. In these situations we hope you review all the cabin photos on our Web site. There are many cabin photos posted there. Hopefully you'll stay with us again and be sure to give us a call! Thanks for your business!

10/10 Excellent

peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here
Amazing, simple and comfortable cabin with terrific proximity within Flagstaff. It worked perfectly as a hotel alternative and was a big hit with my daughter. We loved it and hope you do as well.
Stayed 1 night in Oct 2019
Response from Mary B. on 22 Oct,2019
Hi Peter - so glad you and your daughter enjoyed the cabins! See you next time!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Mary B. on 22 Oct,2019
Thank you!

2/10 Terrible

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Just say No
Wall heater was knocking all night and we got no sleep. Twin beds were worn out, sagging, and could be heard creaking through the floor. Kids complained about the rock hard pillows and it ruined our vacation because we were all exhausted.
Stayed 1 night in Oct 2019
Response from Mary B. on 10 Oct,2019
We will certainly look into the twin beds. All of our mattresses are replaced on a regular basis. We try and select "middle of the road" pillows although everyone may have different preferences. We have many pillows of different densities that we are happy to provide upon request. I truly hope your one night stay with us didn't ruin your entire vacation. Thank you for the feed back.

10/10 Excellent

Nicki, Ontario, California

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grounds are beautiful. Great trails for dog-walking. Cozy cabin with everything we needed. Run by very nice people. Close to downtown Flagstaff.
Stayed 3 nights in Oct 2019
Response from Mary B. on 10 Oct,2019
Thank you, Nicki!

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2019
Response from Mary B. on 10 Oct,2019
Yay! Thank you!

10/10 Excellent

DAVID

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Piece of mind
Perfect for what we were looking for....
Stayed 2 nights in Sep 2019
Response from Mary B. on 27 Sept,2019
Excellent! Hope to see you again!

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, comfy cabins. Friendly staff. Great value.
Stayed 1 night in May 2019
Response from Mary on 9 Aug,2019
Thank you, Jeff! I'm glad you enjoyed your stay!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love these cabins. The staff is very friendly and helpful. Out of town a ways and great location
Stayed 2 nights in Jun 2019
Response from Mary on 21 Jun,2019
Thank you! See you next time!

10/10 Excellent

Lewis B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquility on the road
We just needed a layover during a long road trip, and we’re so glad we stayed here! Way better and more economical than any of the Flagstaff hotels (at least the ones worth staying in). We got there after the office closed but the check in was still super easy. The cabin is darling and has everything you need (you can buy fire at the main office for the wood burning furnace in the living room), and was well furnished and clean. The camp area was really quiet, the cabins are well-spaced, and the stars were brilliant at night with little to no light pollution. It was also really easy having our dog with us, and the $15 dog fee is reasonable (compare to $100 at the avg hotel). If we find ourselves in the Flagstaff area again, I think we’ll stay here again.
Stayed 1 night in Jun 2019
Response from Mary on 21 Jun,2019
Thank you, Lewis! We really appreciate your kind words. Did you know Flagstaff is the World's First International Dark Sky City?" We love the stars!!! So glad you enjoyed them too!

10/10 Excellent

Beth, Littleton, CO

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked online and wanted a place to stay with our pet. Expedia didn't filter out the "bed and breakfast" type of rooms that are not available for pets. When we checked in - they were able to move us to a cabin so that we could stay with our dog. We were very grateful for the room transfer and were lucky that there was a cabin available. So - with pets - you cannot stay in the main house - get a cabin. Very clean cabins and very functional!
Stayed 1 night in May 2019
Response from Mary B. on 18 May,2019
Thank you, Beth! We've updated the B&B suite 'title' on Expedia sites so hopefully it's a little more obvious that the B&B are 'no pet' accommodations. I'm glad we could get you in a cabin! Hope to see you again!

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities
Disliked: Staff & service
Stayed 1 night in Apr 2019
Response from Mary on 3 May,2019
We haven't had any guests stay with us with reservations booked through Orbitz. We did have a reservation recently where a gentleman thought he had booked a cabin, but had actually booked a suite. We allowed him to cancel with no fees incurred and notified him via email and phone that he had to cancel directly through Orbitz in order to receive a full-refund. I would love to address the 3 out of 5 star rating specifically, however, he didn't actually stay with us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2018
Response from Mary B. on 3 Dec,2018
Thank you!

10/10 Excellent

Billy, Oklahoma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was private and very nice I would go again the check in was very quick and friendly
Stayed 1 night in Nov 2018
Response from Mary B. on 7 Nov,2018
Great! See you next time!

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet cabins minutes from downtown
Great, quiet and affordable cottages minutes from downtown. No TVs were found in any of the rooms, which is a great way to be able to appreciate your stay. Very friendly staff as well. Would absolutely stay here again next time we are in town.
Stayed 2 nights in Oct 2018
Response from Mary - Owner on 10 Oct,2018
Thank you for your kind remarks! It's so appreciated! We'll see you next time!

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it...
Had a great time just the 2 of us.. because of the fire restriction we were not able to cook steaks on grill.. but went to walmart to buy an indoor grill that worked just fine.. will rent this again
Stayed 2 nights in May 2018

6/10 Okay

Verified traveller

Liked: Room comfort
Stayed 1 night in May 2018

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome!
The front desk receptionist was very kind. The cabin was quaint, comfy, cozy & clean. Would definitely return & recommend. Prices were a little more than other places in the area but was nice to have your own cabin instead of a room.
Response from Mary B. on 30 May,2018
Thanks, Shawn! Hope to see you again!

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy and peaceful!
We stayed here just for the night and want to come back to spend a few days. Our cabin had a great view. It was quiet and comfy, no tv, the perfect escape from the real world.
Response from Mary Bostwick on 3 Apr,2018
Thanks, Courtney! Hope to see you again!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
nice place, paid for firewood but couldn't get fire started.
Stayed 1 night in Mar 2018
Response from Mary Bostwick on 3 Apr,2018
We are always MORE than happy to help if you ever have trouble. Just give the office a call. Hopefully next time you can enjoy a nice cozy fire!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love these quiet cabins!
My husband and I stayed here about 15 years ago and our stay this time was just as fun as the first. Thank you!
Stayed 2 nights in Mar 2018
Response from Mary Bostwick on 3 Apr,2018
How fun! I'm so glad to hear that! Hopefully you noticed some of the many improvements made in the last 15 years. Don't wait 15 years until your next visit! Thanks!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As cabin Spring Break
Cabin was perfect! A bit secluded from the others, very much a cabin feeling with a porch that looks out to the woods, a mini frig, utensils and gas stove to cook a bit, small living space but ver quaint, looking forward to going back! So very quiet and peaceful to clear thoughts, rest and a great sleep!
Stayed 1 night in Mar 2018
Response from Mary Bostwick on 3 Apr,2018
Awesome! I'm glad you enjoyed it! Thank you!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming cabins in a beautiful setting
We had a wonderful stay. This was a perfect place to stay for our family of three adults. We had a two bedroom loft which suited us perfectly. The loft was spotlessly clean and very charming. We were visiting in winter and it was very warm and cosy. All the staff were welcoming and helpful. I would love to visit again.
Stayed 1 night in Jan 2018
Response from Mary Bostwick on 3 Apr,2018
Oh, so nice! Thank you! If you are able to visit again, maybe choose a B&B suite. We have a coffee/brandy service in each room AND a wonderful breakfast too! Yum!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was cozy with beautiful views. Breakfast was delicious and fresh.
Stayed 2 nights in Jan 2018
Response from Mary on 23 Jan,2018
Thank you!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, it was a great stay with a pleasant experience!
Stayed 1 night in Dec 2017
Response from Mary on 23 Jan,2018
Hope to see you again! Thanks!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Would Consider Again
Quaint and clean. A quiet place to stay just minutes from groceries, restaurants and sights. Just FYI, the rate they charge is based upon the number of people staying in the cabin. I had 3 adults and 2 teens. When I got there I was charged additional from what I prepaid.
Stayed 3 nights in Oct 2017

10/10 Excellent

Tae, Kailua, HI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy Loft
The loft was awesome! It was comfortable. Location was great. Staff was helpful and friendly. It was prefect.
Stayed 1 night in Oct 2017

10/10 Excellent

geri, Maryland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful cabin and was close to the airport!
The cabin was charming and clean. Thank you! We appreciated the decor, and the cooking facilities and the cleanliness. Wish we could have stayed much longer, the place felt so homey. The location was wonderful, close to Flagstaff and yet in the outback at the same time. My only recommendation is to provide recycling options for cans, bottles, etc., and directions on how to use the gas oven. Thank you for managing this lodge and cabins. Geri Drymalski
Stayed 1 night in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location & private
Wish we had more time to enjoy it. Recommend a handrail for the steep staircase
Stayed 1 night in Oct 2017

8/10 Good

Hannah

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2017

8/10 Good

terry, kansas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Southwest trip
Great area, nice folks, and nice place to stay. Very laid back area where you can just relax.
Stayed 2 nights in Oct 2017

2/10 Terrible

Sue

Disliked: Staff & service, property conditions & facilities
Very tired looking needs maintenance and some TLC.
We arrived early afternoon, the place was empty, tried to check in but the young girl on reception told us to drive around town for a couple of hours, we interrupted her day...lucky we saw the manager driving around the property and he let us in after he checked for "dust and mice", no mice so we were given the key. Cabin was okay fairly clean but very tired looking, very basic utensils in kitchen. The whole area is looking very tired needs some maintenance, a supply of firewood would have been nice, but you pay extra if you want a fire, it was still quite mild at night so no fire was needed. We stayed 3 nights as we were hiking in the area, glad we didn't spend too much time in the cabin, place was deserted only 2 other cabins were occupied, such a shame, the place has so much potential only a couple of miles from Flagstaff.
Stayed 2 nights in Sep 2017

10/10 Excellent

Zaid Fakhoury, peoria az

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Cabin and very clean
Very clean and comfortable cabin. It's Close to everything. Friendly staff, would definitely come here again.
Stayed 1 night in Sep 2017

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

8/10 Good

Robin

Liked: Cleanliness, staff & service
A bit aged and dated (#17) but overall, the stay was fine and it was a pretty good deal compared to other options in the area.
Stayed 1 night in Aug 2017

10/10 Excellent

ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy cabin, fabulous setting
Amazing stay! Booked the honeymoon cottage for short getaway, and what a good choice it was. Loved the fireplace, the whirlpool tub, wifi, and staff was so thoughtful! Cozy cabin, perfect for two. Adequate kitchen, including utensils, BBQ, great setting in the pines. Can't wait to come back and stay alittle longer next visit.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Jeannine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just what I was looking for.
From check in to check out it was nothing less than superb. The cabins are spaced far enough apart to give privacy. The entire resort is located on beautiful acreage full of tall pines. It is located far enough from the city for quietness yet close enough for convenience. Highly recommended. Can't wait to go back.
Thank you so much, Jeannine! Hope to see you again!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Azizona
Caught some beautiful weather
Excellent!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute Cabin Escape
The cabins were cute and we'll maintained. The location felt remote, but was only a minute from the freeway on ramp. Nice place for families or a romantic weekend away.
Thank you! We work very hard to keep the cabins well maintained while making upgrades as well. So glad you enjoyed your stay!