All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Dear Anita, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Fairfield Inn & Suites Asheville Airport/Fletcher; we hope to see you again soon. Thank you,General Manager
Dear Mark, We are delighted you enjoyed your stay at Fairfield Inn & Suites Asheville Airport/Fletcher. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know we exceeded your expectations. We look forward to you coming back whenever your travels bring you to the area. Thank you, General Manager
Dear Alycia, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Fairfield Inn & Suites Asheville Airport/Fletcher; we hope to see you again soon. Thank you,General Manager
Dear Renae, We want to thank you for choosing to stay with us at Fairfield Inn & Suites Asheville Airport/Fletcher. We are absolutely thrilled to receive your thoughtful review, and we are delighted to learn you found our hotel to be so comfortable and completely spotless. It would be an honor to host you again when you return to Asheville. Have a wonderful day, and travel safely.Thank you,General Manager
8/10 Good
Mary, Madison
15 Apr,2024
Liked: Cleanliness, staff & service
Our room was clean, staff helpful and nice, price of our room was good. The Microwave in our room did not work-those things happen. We were able to warm our suppers in their breakfast microwave & let the staff know about the microwave failure before departure. Yes we would stay here again.
Mary
Stayed 1 night in Apr 2024
Response from General Manager on 16 Apr,2024
Dear Mary, Thank you for choosing to stay with us at Fairfield Inn & Suites Asheville Airport/Fletcher. We are glad to know you had a pleasant stay overall and that our clean accommodations enhanced your time with us. We also appreciate you mentioning how our associates took great care of you. That said, we regret the difficulties you faced with the microwave in your room, and we can understand the frustration this caused. We will share your comments appropriately as we strive to improve our guest's experience. We are grateful for your patience and look forward to welcoming you again.Thank you,General Manager
I didn’t like the fact that I was able to hear the guests in the room above me.
Elizabeth
Stayed 1 night in Mar 2024
Response from General Manager on 4 Apr,2024
Dear Elizabeth, Thank you for taking the time to give us a wonderful rating and sharing your review on Fairfield Inn & Suites Asheville Airport/Fletcher. We pride ourselves on delivering a memorable hotel experience in all aspects; however, we regret not meeting all of your expectations. Please accept our apologies for the noise concerns you experienced from the room above. We are grateful for your patience, and we want you to know our front desk is always available to help make your stay as comfortable as possible. Thank you for choosing us, and we hope you will give us another chance the next time you visit the area.Thank you,General Manager
Things worked great! It’s very clean and convenient to get to from the airport
Sara
Stayed 1 night in Mar 2024
Response from General Manager on 2 Apr,2024
Dear Sara, Thank you for your review of Fairfield Inn & Suites Asheville Airport/Fletcher. We are glad you enjoyed our spotless accommodations and convenient location close to the airport. We appreciate your business and hope to see you again on your next visit to the area.Thank you,General Manager
8/10 Good
Deborah
24 Mar,2024
Deborah
Stayed 1 night in Mar 2024
Response from General Manager on 14 Apr,2024
Dear Deborah, Thank you for choosing Fairfield Inn & Suites Asheville Airport/Fletcher. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Thank you,General Manager
It’s convenient and quiet. But at the time they were doing construction and left the back door open all day with extension cords running across the floor that wasn’t really safe. And one of the staff was not that helpful my husband had to go settle the matter with the manager.
Reyes
Stayed 5 nights in Mar 2024
Response from General Manager on 27 Mar,2024
Dear Reyes, Thank you for making Fairfield Inn & Suites Asheville Airport/Fletcher a part of your travel plans. We are glad to know you had a pleasant visit overall and that you loved our ideal location. However, we are sorry for the issues that inconvenienced you during your stay and appreciate you bringing your observations to our attention. We understand how hazardous such matters can be and will address them appropriately. We are grateful for your feedback and hope to have another opportunity to host you and your husband again on your future visit to the area. Thank you,General Manager
The room was clean, the staff friendly and terrific breakfast.
Nancy
Stayed 2 nights in Mar 2024
Response from General Manager on 23 Mar,2024
Dear Nancy, Thank you for choosing Fairfield Inn & Suites Asheville Airport/Fletcher and sharing your experience. We are glad you liked our comfortable accommodations and that you enjoyed our breakfast offerings. We were also delighted to learn that the service provided by our associates surpassed your expectations. We will enjoy sharing your compliments to recognize them for a job well done. Thank you again for including us in your travel plans. It would be a pleasure to welcome you back anytime you visit our area. Thank you,General Manager
Dear David, Thank you for choosing to stay with us and for taking the time to leave your rating. We are delighted to have exceeded your expectations. We believe our excellent accommodations and convenient location make us a great choice when visiting Asheville. It was our pleasure accommodating you. We hope you will make Fairfield Inn & Suites Asheville Airport/Fletcher your home away from home whenever your travels bring you to our area.Thank you,General Manager
Dear Martina, Thank you for taking a moment to recognize our front desk associates here at Fairfield Inn & Suites Asheville Airport/Fletcher. We are overjoyed to learn you had a positive experience during your arrival. Making our guests feel valued and well-cared for is at the core of our service philosophy. Your kind words inspire us to continue delivering exceptional hospitality. We are devoted to making every guest's stay memorable, and we hope to have the opportunity to do so again soon!Thank you,General Manager
Great breakfast
Frig and microwave too low
Could not block window from outside lighting
Russell
Stayed 1 night in Mar 2024
Response from General Manager on 12 Mar,2024
Dear Russell, Thank you for choosing Fairfield Inn & Suites Asheville Airport/Fletcher and sharing your experience. While we are happy to know you enjoyed our breakfast offerings, we deeply regret not meeting some of your expectations. We have shared your comments with the appropriate individuals as we strive to improve our guest experience. Thank you again for including us in your travel plans. It would be a pleasure to welcome you back anytime you visit our area. Thank you,General Manager
Dear Michael, Thank you for staying at Fairfield Inn & Suites Asheville Airport/Fletcher. We are glad that you had a pleasant experience and you were able to enjoy a restful overnight stay. We appreciate you sharing your feedback, and we look forward to seeing you again soon.Thank you,General Manager
Dear Paulette, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with an enjoyable experience at Fairfield Inn & Suites Asheville Airport/Fletcher. We look forward to your return and wish you all the best with your future travels.Thank you,General Manager
10/10 Excellent
Carolyn
Travelled with family
11 Feb,2024
Liked: Property conditions & facilities
Convenient to Airport and highway to Asheville. Very good breakfast
Carolyn
Stayed 2 nights in Feb 2024
Response from General Manager on 12 Feb,2024
Dear Carolyn, Thank you for your excellent review of Fairfield Inn & Suites Asheville Airport/Fletcher. We are thrilled to know you had a great stay and that our complimentary breakfast offerings and optimal location in proximity to the airport enhanced your visit. It was our pleasure accommodating you, and we look forward to welcoming you back again.Thank you,General Manager
I booked it thru Expedia. But when I got there after 4pm. I was told Expedia had not paid the hotel so I couldn’t go to my room. I showed my payment receipt. The gentleman asked me to call Expedia to get the payment. Finally a lady at the front desk called Expedia and got the payment. This property doesn’t have kitchen like other Marriott nearby. It’s 5 minutes to airport. Clean and quiet.
TONI
Stayed 1 night in Jan 2024
Response from General Manager on 10 Feb,2024
Dear Toni, Thank you for sharing your comments with us. We apologize for any inconvenience you experienced during your check-in. It is unfortunate that there was a delay in confirming your payment through a third-party site. We are glad to hear that the front desk team was able to resolve the payment issue, allowing you to proceed to your room. We also understand your observation about the absence of a kitchen, and we appreciate your feedback. We aim to provide comfortable and convenient stays, and your comments will be taken into consideration as we continually improve our services. We hope to have the opportunity to welcome you back to Fairfield Inn & Suites by Marriott Asheville Airport/Fletcher in the future for a smoother and more enjoyable experience.Thank you,General Manager
Dear Julie, Thank you for choosing Fairfield Inn & Suites Asheville Airport/Fletcher. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Thank you,General Manager
10/10 Excellent
Dave
Travelled with family
24 Jan,2024
Comfy clean and convenient! It’s our go to property when we are in Asheville. Breakfast is good too.
Dave
Stayed 1 night in Jan 2024
Response from General Manager on 25 Jan,2024
Dear Dave, We appreciate your kind words and are delighted to hear that Fairfield Inn & Suites Asheville Airport/Fletcher is your go-to choice in Asheville. It warms our hearts to know that you find it comfy, clean, and convenient - the trifecta we aim to offer our guests. Your continued support means the world to us, and we are thrilled that you also enjoy our breakfast offerings. We look forward to welcoming you back on your next visit to Asheville.Thank you,General Manager
Very friendly staff. Great location especially for the airport
Kimberly
Stayed 1 night in Jan 2024
Response from General Manager on 18 Jan,2024
Dear Kimberly, Traveling can be difficult enough, so we at the Fairfield Inn & Suites Asheville Airport/Fletcher strive to make it stress-free for all our guests! We are delighted to know that we were able to provide you with a comfortable stay and that our proximity to the airport was perfect for your needs. We also take great pride in delivering friendly, professional service to all our guests, so we appreciate your generous remarks. Should your travels bring you back this way, it would be our pleasure to host you again.Thank you,General Manager
10/10 Excellent
Barbara
15 Jan,2024
Barbara
Stayed 1 night in Jan 2024
Response from General Manager on 17 Jan,2024
Dear Barbara, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Fairfield Inn & Suites Asheville Airport/Fletcher.Thank you,General Manager
Dear Karen, Thanks for the outstanding rating! We are delighted your time at the Fairfield Inn & Suites Asheville Airport/Fletcher was so great, as we always strive for excellence. We look forward to your return soon so we can share another fantastic experience with you. Happy Holidays and Happy New Year!Thank you,General Manager
8/10 Good
Andrew
31 Dec,2023
Andrew
Stayed 1 night in Dec 2023
Response from General Manager on 1 Jan,2024
Dear Andrew, Thank you for the nice rating! We always work hard to provide a high-quality experience for all our guests, so it is terrific to hear that you had such an enjoyable stay at Fairfield Inn & Suites Asheville Airport/Fletcher. We would love to host you again someday for yet another unforgettable visit. Happy Holidays and Happy New Year!Thank you,General Manager
Dear Guest, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Fairfield Inn & Suites Asheville Airport/Fletcher; we hope to see you again soon. Happy Holidays and Happy New Year!Thank you,General Manager
Dear Enrique, Thank you for choosing Fairfield Inn & Suites Asheville Airport/Fletcher and also for your generous review. We are pleased our location close to the airport added to the enjoyment of your visit. We hope to welcome you again soon.Thank you,General Manager
Dear Denise, Thank you for choosing Fairfield Inn & Suites Asheville Airport/Fletcher. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon. Happy Holidays, and have a great New Year.Thank you,General Manager
8/10 Good
Gregory
24 Dec,2023
Gregory
Stayed 1 night in Dec 2023
Response from General Manager on 13 Jan,2024
Dear Gregory, We are delighted you had a great stay at Fairfield Inn & Suites Asheville Airport/Fletcher. Thank you for the kind rating, and we look forward to hosting you again soon.Thank you,General Manager
Dear Muriel, Thank you for the wonderful rating for Fairfield Inn & Suites Asheville Airport/Fletcher. We are delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we hope to host you again soon.Thank you,General Manager
Dear Muriel, Thank you for being our guest at Fairfield Inn & Suites Asheville Airport/Fletcher. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.Thank you,General Manager
Dear Wendi, Thank you for sharing the nice rating about your experience atFairfield Inn & Suites Asheville Airport/Fletcher. We are happy to see your visit was pleasant, and we hope to have the pleasure of hosting you again soon.Thank you,General Manager
10/10 Excellent
Mark
Travelled with family
15 Dec,2023
Liked: Amenities
Staff was great and very clean.
Mark
Stayed 1 night in Dec 2023
Response from General Manager on 16 Dec,2023
Dear Mark, Thank you for the outstanding rating of Fairfield Inn & Suites Asheville Airport/Fletcher. It is our goal to provide exceptional accommodations along with attentive service, and we are glad this was your experience. It was such a pleasure hosting your visit, and we hope to have the honor of doing so again soon.Thank you,General Manager
Dear James, Thank you for the wonderful rating for Fairfield Inn & Suites Asheville Airport/Fletcher. We are delighted to have provided you with a satisfying visit. It was our pleasure having you with us, and we hope to host you again soon.Thank you,General Manager
10/10 Excellent
Christopher
14 Dec,2023
Christopher
Stayed 1 night in Dec 2023
Response from General Manager on 5 Jan,2024
Dear Christopher, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Fairfield Inn & Suites Asheville Airport/Fletcher; we hope to see you again soon. Thank you,General Manager
10/10 Excellent
Bradley
11 Dec,2023
Bradley
Stayed 2 nights in Dec 2023
Response from General Manager on 13 Dec,2023
Dear Bradley, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Fairfield Inn & Suites Asheville Airport/Fletcher; we hope to see you again soon. Thank you,General Manager
Dear Guest, On behalf of all of us at Fairfield Inn & Suites Asheville Airport/Fletcher, thank you for the generous rating. Located in the beautiful Blue Ridge Mountains of Western North Carolina, we offer our guests a great place to explore the Blue Ridge Parkway, Biltmore Estate, Chimney Rock Park, Downtown Asheville, and so much more. Thank you for choosing us for your visit to the area, and we look forward to accommodating you again soon.Thank you,
Great breakfast and comfortable rooms. Fresh baked cookies was a nice touch too.
Scott
Stayed 1 night in Dec 2023
Response from General Manager on 5 Dec,2023
Dear Scott, Thank you for choosing Fairfield Inn & Suites Asheville Airport/Fletcher and sharing your feedback. We are delighted to hear that you enjoyed our immaculate accommodations and delicious breakfast offerings. We look forward to welcoming you back in the future.Thank you,General Manager
6/10 Okay
Hope
1 Dec,2023
Hope
Stayed 2 nights in Nov 2023
Response from General Manager on 22 Dec,2023
Dear Hope, Thank you for being our guest and sharing feedback about your visit. We are disappointed that your stay was not perfect. We value hearing from our guests, as this lets us better improve our guest experience. We hope we will have the pleasure of welcoming you again when your travels bring you this way.Thank you,General Manager
10/10 Excellent
DIEGO
30 Nov,2023
DIEGO
Stayed 1 night in Nov 2023
Response from General Manager on 21 Dec,2023
Dear Diego, We are thrilled you had an excellent stay at Fairfield Inn & Suites Asheville Airport/Fletcher, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Thank you,
Very nice hotel. Clean. Quiet. Good location with easy access to the Interstate.
Verified traveller
Stayed 1 night in Nov 2023
Response from General Manager on 21 Nov,2023
Dear Guest, Thank you for letting us know your visit to Fairfield Inn & Suites Asheville Airport/Fletcher was perfect in every way. We are glad you liked our convenient location and fresh and comfortable accommodations. We appreciate your comments and look forward to welcoming you again soon.Thank you,General Manager
10/10 Excellent
Charles
6 Nov,2023
Charles
Stayed 1 night in Nov 2023
Response from General Manager on 8 Nov,2023
Dear Charles, Thank you for choosing Fairfield Inn & Suites Asheville Airport/Fletcher. We were pleased that we exceeded your expectations during your visit to Asheville. Thank you for being our guest. If you find yourself in our area again, we hope to have another opportunity to provide you with an exceptional stay.Thank you,General Manager
Great hotel for a family weekend getaway. Close to many great dining and shopping opportunities. Wonderful lodging choice!
Sacha
Stayed 1 night in Oct 2023
Response from General Manager on 4 Nov,2023
Dear Sacha, Thank you for your wonderful review and for confirming that our hotel is a great choice for families. We are glad that you and your family had a great time with us and enjoyed being close to all the restaurants, shopping, and entertainment. It was a pleasure taking care of all of you. We look forward to hosting you again at Fairfield Inn & Suites Asheville Airport/Fletcher.Thank you,General Manager
8/10 Good
ELIZABETH
Travelled with group
27 Oct,2023
Liked: Cleanliness, staff & service, room comfort
ELIZABETH
Stayed 1 night in Oct 2023
Response from General Manager on 28 Oct,2023
Dear Elizabeth, Thank you for the nice rating of Fairfield Inn & Suites Asheville Airport/Fletcher. We believe our excellent accommodations and convenient location make us a great choice when visiting Asheville. It was our pleasure accommodating you. We hope you will revisit the next time your travel brings you to our area.Thank you,
Dear Richard,Thank you for choosing Fairfield Inn & Suites by Marriott Asheville Airport/Fletcher. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Thank you,General Manager
Property was perfectly located off the highway so you don’t hear traffic. There is a brewery right behind it. The staff was great. Room was spotless. The only downside was the wife said she could hear jets taking off during the night.
Jeffrey
Stayed 1 night in Oct 2023
Response from General Manager on 24 Oct,2023
Dear Jeffrey, We are delighted that your stay at Fairfield Inn & Suites Asheville Airport/Fletcher was exceptional, and we appreciate the excellent rating. The spotless room you so kindly mentioned is a testament to our hardworking and professional housekeeping staff, and we will be sure to share this lovely feedback with the team. While it is great to see that our convenient location added to the enjoyment of your visit, we regret the discomfort your wife encountered during the stay. It was our pleasure hosting you both, and we look forward to the opportunity to be of service again on your next visit to the city.Thank you,General Manager
8/10 Good
William
22 Oct,2023
William
Stayed 2 nights in Oct 2023
Response from General Manager on 24 Oct,2023
Dear William, Thank you for the kind rating of Fairfield Inn & Suites Asheville Airport/Fletcher. We are delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we hope to host you again soon.Thank you,General Manager
10/10 Excellent
Steven
22 Oct,2023
Very convenient place to stay to access Asheville and Hendersonville. Friendly staff and nice accommodations.
Steven
Stayed 2 nights in Oct 2023
Response from General Manager on 24 Oct,2023
Dear Steven, Thank you for staying at the Fairfield Inn & Suites Asheville Airport/Fletcher and for the excellent review. It is always a pleasure to know that we exceeded our guests' expectations, and we appreciate you mentioning how much you enjoyed our thoughtful hospitality and comfortable accommodations. Thank you also for letting future travelers know how convenient our location is. We hope to see you again soon, and we wish you all the best with your travels. Thank you,General Manager
10/10 Excellent
Kathryn
22 Oct,2023
Kathryn
Stayed 1 night in Oct 2023
Response from General Manager on 11 Nov,2023
Dear Kathryn, We appreciate you taking the time to leave your rating regarding your recent visit to the Fairfield Inn & Suites Asheville Airport/Fletcher. It is a pleasure to know you enjoyed your time with us. Your feedback is essential to us! We appreciate your patronage and hope that we will have a chance to serve you again in the future. Thank you,General Manager
10/10 Excellent
Amanda
20 Oct,2023
Amanda
Stayed 1 night in Oct 2023
Response from General Manager on 9 Nov,2023
Dear Amanda, On behalf of all of us at Fairfield Inn & Suites Asheville Airport/Fletcher, thank you for the generous rating. Located in the beautiful Blue Ridge Mountains of Western North Carolina, we offer our guests a great place to explore the Blue Ridge Parkway, Biltmore Estate, Chimney Rock Park, Downtown Asheville, and so much more. Thank you for choosing us for your visit to the area, and we look forward to accommodating you again soon.Thank you,
The room was nice and clean. However, we weren't too crazy about the barn door. We like more privacy and there was a gap at the door. Not a big deal, but we would have preferred a regular door that closed completely.
Charles
Stayed 2 nights in Oct 2023
Response from General Manager on 16 Oct,2023
Dear Charles, Thank you for choosing Fairfield Inn & Suites Asheville Airport/Fletcher and sharing your feedback. We are delighted to hear that you enjoyed our spotless accommodations. We appreciate your insights and look forward to welcoming you back in the future.Thank you,General Manager
Dear Janice, Thank you for the perfect rating! We hope you enjoyed our convenient location and well-maintained accommodations. It was a pleasure to have you as our guest at Fairfield Inn & Suites Asheville Airport/Fletcher, and we look forward to welcoming you back for another incredible visit.Thank you,General Manager