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"Great snacks and friendly staff. Lovely spa."

"fabulous Hotel"

"The staff was awesome. Giovanni was very helpful. Always pleasant made my stay great."

"this hotel is amazing! it’s so nice. the staff are extremely helpful and took our bags up and helped us book a dinner reservation. our room even had a sauna! the room was extremely clean as well. very centrally located, which made it easy to do the big florence sightseeing. also close to some good shopping and restaurants! would recommend staying here!"

"The staff was great. The hotel offered many amenities that you don’t see in a lot of other hotels. Rooms were very comfortable and were soundproofed. Very quiet"

"Amazing service and view, great experience "

"All the above "

"Clean room, amazing staff, location is great"

"Great room , amazing service , and an absolute spectacular Breakfast !!! One note: like most downtown or center city hotels, you will hear noise from outside (people being loud late at night) but it’s all good and we had a nice stay. Room was clean and had plenty of space. Thanks for having us :) "