Find Fort Lee - Paramus Budget Hotels from S$136

"I recently stayed at the Hilton Garden Inn Ridgefield Park for my birthday, and unfortunately, it turned out to be one of the worst hotel experiences I’ve had. We checked in around 8 PM as a family—my husband, my 5-year-old son, my 80-year-old grandmother, and myself (currently pregnant). From the start, we were placed in a room right next to the elevators, which produced extremely loud and constant mechanical noise throughout the night. It was unbearable. On top of that, the AC in the room was not working, making the situation even more uncomfortable—especially given my pregnancy and my elderly grandmother’s needs. By around 10 PM, after realizing we wouldn’t be able to sleep, I called the front desk to request a room change. I was told there were no rooms available, which I later found to be untrue, as rooms were still listed online. It felt like we were not offered a solution simply because alternative rooms may have been more expensive. I would have gladly paid the difference if it had been offered—sleep and comfort for my family were far more important. We ended up not sleeping at all that night. It was incredibly frustrating, exhausting, and honestly ruined what was supposed to be a special birthday stay. To make matters worse, when I reached out afterward, the hotel refused to issue a refund and instead offered just $25 in reward points. After paying $215 for a night we couldn’t even rest, this felt dismissive and unacceptable. This experience was a complete waste "

"Breakfast was good, and their was plenty of of parking. "

"Good"

"Don’t come here without a car, there is no way to walk anywhere it is on highway and I had to uber even to get some groceries. There was quite annoying noise coming from A/C and highway , I couldn’t manage to seal the windows which looks like a bit old. I took a dinner one time only in the restaurant it is low-end food for high-end price. Rooms are newly renovated which is the only upside besides perfect cleaning every day "

"Everything is clean plenty of parking great staff. And at the most 10 mins from the mall. "

"I stayed for 3 days notice poop in the toilet each day i went kut came in"

"Ia"

"Clean Quiet Affordable "

"The facilities were clean, but my biggest issue was that my room’s shower had no hot water. I reported it and had to call three to four times for assistance, but no one ever came. At 10:45 PM, they told me to switch rooms, which wasn’t possible since I was traveling with two small children after a very long trip. Instead of resolving the issue or sending someone to fix it, they left us without a solution. I also requested some form of compensation for the inconvenience, but they refused. In the end, I was stuck with cold water and no compensation."