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Reviews of Bourbon Fortaleza Hotel Beira Mar

4 out of 5
Bourbon Fortaleza Hotel Beira Mar
Avenida Beira Mar, 2340, Fortaleza, CE

Reviews

8.6

Excellent

Rating 10 - Excellent. 295 out of 590 reviews" "
Rating 8 - Good. 204 out of 590 reviews" "
Rating 6 - Okay. 66 out of 590 reviews" "
Rating 4 - Poor. 14 out of 590 reviews" "
Rating 2 - Terrible. 11 out of 590 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Edmundo, SAO PAULO

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, good price. Big Room and Nice bed. Breakfast is excellent but the room is small.
Stayed 3 nights in May 2024

10/10 Excellent

Edmundo, SAO PAULO

Business traveller
Liked: Cleanliness, staff & service, amenities
Very good hotel in Fortaleza - CE. The location is great, large and clean room, good bed and shower, good price.
Stayed 4 nights in Oct 2023
Response from Elizabeth Freitas - BOURBON FORTALEZA on 12 Oct,2023
Dear Mr. Edmundo,Thank you for your excellent review of the Bourbon Fortaleza Hotel! Our team thanks you and invites you to return again!Sincerely,

6/10 Okay

Alessandro

Stayed 2 nights in Jul 2023
Response from Elizabeth Freitas Gerente Geral BOURBON FORTALEZA on 15 Sept,2023
Prezado Sr. Alessandro,Agradecemos por ter se hospedado conosco e por ter nos avaliado neste importante canal. Esperamos que possa retornar à Fortaleza em novas oportunidades e que nos prestigie mais uma vez.Atenciosamente,

4/10 Poor

Barbara

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The view was incredible However the terrible noise of music and slamming of doors was insane The air conditioner was not working properly The breakfast area was caotic Probably not staying again
Stayed 1 night in Jul 2023
Response from Elizabeth Freitas Gerente Geral BOURBON FORTALEZA on 10 Aug,2023
Dear Guest,We appreciate all comments about your experience at our hotel. We apologize for the behavior of some guests and the inconvenience in the breakfast room.Sincerely

10/10 Excellent

Hares

Liked: Staff & service, property conditions & facilities
Easy, practical, clean, safe, friendly.
Stayed 6 nights in Jun 2023
Response from Elizabeth Freitas Gerente Geral BOURBON FORTALEZA on 10 Aug,2023
Dear Guest,Thank you very much for the message talking about the experience of staying at the Bourbon Fortaleza hotel! We hope to see you soon!Yours sincerely,

8/10 Good

Antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice ocean front hotel at Iracema beach!
Stayed 4 nights in Jun 2023
Response from Elizabeth Freitas Gerente Geral BOURBON FORTALEZA on 30 Jun,2023
Dear Mr. antonioThank you for staying at the Bourbon Fortaleza hotel!We hope you can return soon!Yours sincerely,

10/10 Excellent

Wilson

Stayed 3 nights in Dec 2022

4/10 Poor

Telma

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in May 2022
Response from Elizabeth Freitas Gerente Geral BOURBON FORTALEZA on 6 Feb,2023
Prezada Sra. Telma,Grata por ter se hospedado em nosso hotel e pela atenção em nos avaliar nesta plataforma. Esperamos que possa retornar brevemente à Fortaleza e ao nosso hotel também!Atenciosamente,

8/10 Good

Newton, Sao Paulo

Business traveller
Liked: Cleanliness, staff & service
Very conveniently located. The standard rooms are quite small and it’s very dated. No hot water i the shower.
Stayed 1 night in Apr 2022
Response from Elizabeth Freitas Gerente Geral BOURBON FORTALEZA on 6 Feb,2023
Sr. Newton,Agradecemos sua avaliação. Informamos que o Bourbon Fortaleza dispõe de outros padrões de apartamentos de acordo com a necessidade de cada um dos nossos clientes. Esperamos por uma nova oportunidade para hospedá-lo e reverter a vossa opinião sobre os nossos apartamentos.Atenciosamente,

8/10 Good

Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022

8/10 Good

Antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice beach front hotel in Iracema beach, located near restaurants, bars, stores and other local attractions. Friendly staff, great views of the beach and a delicious breakfast buffet.
Stayed 7 nights in Jan 2022
Response from Elizabeth Freitas Gerente Geral BOURBON FORTALEZA on 6 Feb,2023
Prezado Sr. Antonio,Agradecemos pela excelente avaliação do nosso hotel e pelo destaque à nossa excelente localização com pontos comerciais variados nas proximidades como restaurantes, farmácias, theatro de shows humorísticos, etc Agradecemos também pelo elogio ao atendimento e simpatia dos nossos colaboradores.Aguardamos a vossa próxima hospedagem!Atenciosamente,

10/10 Excellent

Misael, Watertown

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Across the ocean aptos ocean view nice quiet
Stayed 1 night in Jan 2022
Response from Elizabeth Freitas Gerente Geral BOURBON FORTALEZA on 6 Feb,2023
Mr. MisaelThank you for the compliment to our strategic address and in front of the sea.We look forward to your return soon.Best regards,

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Excellent lcation
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
room was nice. Staff were helpful. Big shower. Overall okay.
Stayed 1 night in Jun 2019
Response from Patricia Oliveira on 19 Jul,2019
Hello, Thanks for your comment. We are happy to know you liked your stay in our hotel. We will be glad to receive you back again. You can always count on us to support you. Have a great day!

8/10 Good

Verified traveller

Stayed 1 night in Mar 2019
Response from Elizabeth Freitas Gerente Geral BOURBON FORTALEZA on 6 Feb,2023
Prezado cliente,Foi um grande prazer tê-lo hospedado e nos sentimos honrados por ter nos avaliado. Esperamos que possa repetir a experiência em uma nova viagem à nossa cidade!Atenciosamente,

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
this place was well located on the main strip staff were friendly & most could communicate a little in English there was no bar & the restaurant had a small open window, the staff there wernt able to think out of the box with a customer first mindset so i wasent able to buy a simple drink outside there open hours so that could do with some work other than that it was really great.
Stayed 1 night in Mar 2019
Response from Elizabeth Freitas Gerente Geral BOURBON FORTALEZA on 6 Feb,2023
Prezado Cliente,Recebe nossos mais sinceros agradecimentos por ter investido um tempo para nos avaliar após ter se hospedado conosco. Esperamos que possa retornar à Fortaleza em breve e também ao nosso hotel.Atenciosamente,

10/10 Excellent

Luo, Belem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I liked the location and friendly staff that helped us as soon as we got there
Stayed 3 nights in Jul 2018
Response from Cristiane Rocha on 23 Aug,2018
Ola bom dia, Agradecemos a preferência e comentários! Esperamos vê-lo em breve em nosso hotel.

10/10 Excellent

Kaz, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff
Check in staff named ANA was very helpful and pleasant. She speaks very good English, it is your asset at your hotel in Fortaleza!
Stayed 1 night in Nov 2017
Response from Rafael on 20 Nov,2017
Mrs, good morning! Thank you very much for your feedback, it is essential for us to continue to improve our services and facilities. For the Quality Hotel Fortaleza, as well as for the Atlantica network, it is very gratifying to have you as a guest, so we would like to have the opportunity to welcome you again! Regards, Rafael G. Passos General Manager Quality Hotel Fortaleza

10/10 Excellent

Vinícius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Issao on 9 Jul,2016
Prezado Vinícius, Agradeço por confiar os cuidados de sua hospedagem, promover a sua satisfação é o nosso objetivo!!! Esperamos rever em breve! Atenciosamente, Issao Hashimoto Gerente Geral Quality Hotel Fortaleza

10/10 Excellent

Cesar, Toronto,Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel...
Excellent service,clean,great breakfast,close to market
Response from Issao Hashimoto on 18 Mar,2016
Dear Host, I thank you for entrusting the care of your hosting, promoting your satisfaction is our goal !!! We hope to review soon! Regards, Issao Hashimoto General manager

2/10 Terrible

SURAJ, LONDON

Liked: Cleanliness, room comfort
Disliked: Staff & service
HOTEL SHOULD REMOVE THE WORD QUALITY
BOOKED AND PAID FOR OCEAN VIEW ROOM. ARRIVED AT HOTEL AND GAVE ME A VIEW OF BUILDINGS WITH OCEAN VIEW YOU HAD TO LEAN OVER FROM WINDOW TO GET A VIEW. ASKED THE RECEPTION AND I WAS TOLD BY A GRUMPY MAN THAT IT IS ONLY FOR ADVERTISING PURPOSES AND NOT A GURANTEE. SO I WOULD NOT RECOMMEND THE HOTEL IN TERMS OF BOOKING WITH WHAT YOU EXPECT AND YOU MIGHT BE GIVEN SOMETHING ELSE. STAFF AT RECEPTION CAN BARELY SPEAK ENGLISH. ASKED FOR TOUR AND WAS TOLD THEY DO NOT PROVIDE A TOUR SERVICE, SO I BOOKED A TAXI PAYING RIAS 300 TO THE A NICE BEACH 130 KMS AWAY AND LATER TO FIND IN THE EVENING THAT THE HOTEL DO PROVIDE SUCH A SERVICE, BUT STAFF DUE TO SOME REASON KEEP ON CHANING CAN NOT BE BOTHERED TO HAVE SUFFICIENT KNOWLEDGE. BREAKFAST WAS AWFUL, DID NOT LIKE AT ALL. SHOWER DID NOT HAVE HOT WATER, WAS WARM OR COLD AT TIMES. THE ONLY THING I CAN SAY ABOUT THIS HOTEL IS GOOD WAS THE ROOM SIZE, CLEAN AND VERY COMOFRTALBE BED WITH NEW FURNITURE. THE HOTEL IS IN A VERY SAFE NEIGHBOURHOOD WITH ALL KINDS OF BARS AND RESTAURANT AND SUBWAY AND MCDONALD CLOSE. THE AREA IS VERY VERY GOOD AND ENJOYABLE. THE HOTEL BUILDING FROM OUTSIDE LOOKS VERY NICE AND FIRST CLASS BUT SOMEONE MUST STAY TO GET A EXPERIENCE OF HOW THE SERVICE IS.
Response from Issao on 27 Feb,2016
Dear Host, I regret that we have not reached their expectations fully, we will be reviewing the points cited to take appropriate corrective action. Regards, Issao Hashimoto General manager Quality Hotel Fortaleza

8/10 Good

Charles, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Happy!
Very happy! Nice hotel - great location -wonderful staff! Thank you Josue and Caroline for being so helpful.
Response from Issao on 28 Nov,2015
Dear Host, Thank you for entrusting the care of your hosting, promoting their satisfaction is our goal, take this opportunity to thank also the comments to our staff the reception !!! We hope to review soon! Regards, Issao Hashimoto General manager Quality Hotel Fortaleza

10/10 Excellent

Kibwe, fort lauderdale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
south america adventure
Very prime location ... amazing views of the ocean ..extremely friendly and efficient staff.. rooms were very clean and updated... would definitely stay here again
Response from Issao on 28 Nov,2015
Dear Host, Thank you for entrusting the care of your hosting, promoting their satisfaction is our goal !!! We hope to review soon! Regards, Issao Hashimoto General manager Quality Hotel Fortaleza

8/10 Good

Gilberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelent benefit x cost!!!
We had a quite view from our room and se took a simple one! Clean, silence and an excelent location, near from the main restaurants and land marks from Fortaleza! The Meireles beach is a perfect place do walk in the end of the day and taste an ice cream on "50 sabores" store.
Response from Issao on 12 Sept,2015
Dear Host, Thank you for trusting the care of his hosting, promoting their satisfaction is our goal !!! We hope to review soon! Regards, Issao Hashimoto General Manager Quality Hotel Fortaleza

10/10 Excellent

Robert, Owings Mills, Maryland, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay!
Staff was friendly, helpful and did everything to be sure I was enjoying my stay. Had a water conservation program in place and actually followed through on it. Cafe de manha excellent as well as the dinner buffet. Highly recommend and definitely will stay ther again when I visit Fortaleza.
Response from Issao on 28 Apr,2015
Dear Host, Thank you for entrusting the care of your hosting, promote your satisfaction is our goal !!! We hope to review soon! Sincerely, Issao Hashimoto General Manager Quality Hotel Fortaleza

8/10 Good

Baza

Liked: Cleanliness, staff & service
Reasonable priced 3 day break
The Hotel is in an excellent location right on the beach. The Recetion Staff were very helpful at checkin and our room was of a very good standard. The staff in the restaurant were not very friendly or helpful. The biggest disappointment was that the pool and bar were closed for refurbishment . Went up to the highest level in the lift then had to climb to the top floor to find the whole area closed. If they thought of the customers they should inform the guests at checkin or put a notice in the lifts.the lifts were also unreliable. Taking everything into consideration it was good value for money. But would recommend some customer service to the resturant staff,fix the lifts and get the refurbishment completed in the pool area quickly.

10/10 Excellent

Jaime, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Great location, in front of the beach and dinning places. Very clean and modern, strongly recommend. Fun city
Response from Issao on 27 Jun,2015
Dear Host, Thank you for entrusting the care of your hosting, promote your satisfaction is our goal !!! We hope to review soon! Sincerely, Issao Hashimoto General Manager Quality Hotel Fortaleza

8/10 Good

Manoel, Stevensville MI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Great staff. Need better internet
Overall great. They need better internet and TV in the room.
Response from Issao on 28 Apr,2015
Dear Host, Thank you for entrusting the care of your hosting, promote your satisfaction is our goal !!! Take this opportunity to inform you that our internet structure recently had an up grade and already serve the entire hotel with wi fi. We hope to review soon! Sincerely, Issao Hashimoto General Manager Quality Hotel Fortaleza

10/10 Excellent

Marcos Soares

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Issao on 2 Jan,2016
Prezado Marcos Soares, Agradeço por confiar os cuidados de sua hospedagem, promover a sua satisfação é o nosso objetivo!!! Esperamos rever em breve! Atenciosamente, Issao Hashimoto Gerente Geral Quality Hotel Fortaleza

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Great option in Fortaleza
The hotel is located in the best part of Meireles beach, with great views of the Beira Mar avenue and the beach. Breakfast is very good, with lots of options. Staff is very friendly and accommodating. The rooms could use some updating (as most hotels in Fortaleza and in large Brazilian cities in general), but they are very clean. Overall, i highly recommend it.
Response from Issao on 27 Jun,2015
Dear Host, Thank you for entrusting the care of your hosting, promote your satisfaction is our goal !!! We hope to review soon! Sincerely, Issao Hashimoto General Manager Quality Hotel Fortaleza

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Response from Issao on 2 Jan,2016
Prezado Hospede, Agradeço por confiar os cuidados de sua hospedagem, promover a sua satisfação é o nosso objetivo!!! Esperamos rever em breve! Atenciosamente, Issao Hashimoto Gerente Geral Quality Hotel Fortaleza

10/10 Excellent

Adriano

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima Hospedagem na orla de Fortaleza
Excelente estadia no Bourbon Fortaleza. Com ótima localização, próximo a muitas barracas de praia, feirinha de artesanato, farmácia, mercado e restaurantes. Café da manhã excepcional. Quarto com um ótimo espaço ( éramos 5…3 crianças e 2 adultos) e o tamanho do quarto estava muito confortável para todos. Funcionários solícitos e prestativos
Stayed 5 nights in Feb 2024
Response from Elizabeth Freitas - Gerente Geral on 6 Mar,2024
Prezado Sr. Adriano,Ficamos muito contentes com vossa avaliação de pontuação máxima e todos os destaques que nos fez. Esperamos poder voltar a hospedá-lo em vossa próxima viagem à Fortaleza... Até breve!Cordialmente,

8/10 Good

Suze

Stayed 2 nights in Feb 2024
Response from Elizabeth Freitas - Gerente Geral on 21 Feb,2024
Prezada Sra. Suze,Receba nossos agradecimentos por ter optado se hospedar na cidade no hotel BOURBON FORTALEZA, como também por ter investido um tempo para nos avaliar nesta plataforma. Esperamos revê-la em vossa próxima viagem à nossa cidade!Atenciosamente,

10/10 Excellent

JAKELYNY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dias de paz e tranquilidade
Incrivel ,amamos tudo no hotel .Cafe da manha excelente e acomodações confortaveis e limpas .Perfeito... frente a praia de Iracema
Stayed 4 nights in Feb 2024
Response from Elizabeth Freitas - Gerente Geral on 21 Feb,2024
Prezada Sra. Jakelyny,Recebemos com todo carinho a vossa avaliação demonstrando o quanto foi positiva a experiência no BOURBON FORTALEZA... esperamos que possa retornar mais vezes!Atenciosamente,

8/10 Good

Bruno

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Excelente localização
A localização perfeita na beira mar e o conforto valeram o custo benefício. Poderiam melhorar nk quesito limpeza, pois em duas ocasiões deixou a desejar (pedi pra trocar o lençol que minha filha tinha molhado e não o fizeram; e em outra deixaram de arrumar o quarto dizendo que havia placa de não perturbe quando nunca a colocamos). Há apenas dois elevadores para vários apartamentos, então pode ficar caótico para descer se tiver com horário apertado. O café da manhã é bom, mas o salão onde é servido também é pequeno pra quantidade de hóspedes. No mais, me hospedaria novamente se melhorarem a atenção com a limpeza dos quartos!
Stayed 4 nights in Feb 2024
Response from Elizabeth Freitas - Gerente Geral on 21 Feb,2024
Prezado Sr. Bruno,Agradecemos primeiramente pela oportunidade de tê-lo hospedado, o tempo investido em nos avaliar e as observações que recebemos como oportunidades de aprimoramento dos nossos serviços... Até muito em breve!Atenciosamente,

10/10 Excellent

KATALYNY EVELYN SILVA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Vista linda, aconchegante, tudo limpinho e perfeito, ja quero voltar.
Stayed 4 nights in Feb 2024
Response from Elizabeth Freitas - Gerente Geral on 21 Feb,2024
Prezada Sra. Katalyny,Muito obrigada pela excelente pontuação que nos atribuiu! esperamos sinceramente que possa retornar muito em breve à nossa cidade e ao BOURBON FORTALEZA.Atembiosamente,

8/10 Good

Regis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024
Response from Elizabeth Freitas - Gerente Geral on 21 Feb,2024
Prezado Sr. Regis,Ficamos muito satisfeitos em receber a vossa avaliação após a experiência de ter se hospedado no BOURBON FORTALEZA. Obrigada e volte assim que possível!Atenciosamente,

10/10 Excellent

JOSE VONALDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024
Response from Elizabeth Freitas - Gerente Geral on 21 Feb,2024
Prezado Sr. José,Foi uma grande satisfação para nosso time hospedá-lo no BOURBON FORTALEZA e que bom que tenha apreciado a experiência! Esperamos que possa retornar muito em breve!Atenciosamente,

10/10 Excellent

Jorge

Stayed 1 night in Feb 2024
Response from Elizabeth Freitas - Gerente Geral on 21 Feb,2024
Prezado Sr. Jorge,Muito obrigada em nome de cada colaborador do BOURBON FORTALEZA pela excelente pontuação com a qual nos classificou e esperamos poder recebê-lo muito em breve mais uma vez!Atenciosamente,

10/10 Excellent

Marcelo

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Excelente
Foi ótimo!
Stayed 2 nights in Feb 2024
Response from Elizabeth Freitas - Gerente Geral on 21 Feb,2024
Prezado Sr. Marcelo,Que bom que tanto o Senhor, como a familia apreciaram a experiência desses dias em nosso hotel! Esperamos que em breve surjam novas oportunidades de viagens à nossa cidade e que mais uma vez nos prestigiem!,Atenciosamente,

8/10 Good

Emerson

Business traveller
Liked: Staff & service
Bom
Ainda bem abaixo do padrão Bourbon do Sudeste principalmente pelo valor cobrado. Hotel precisa de melhorias urgentes. no momento um Bed and breakfast.
Stayed 1 night in Jan 2024
Response from Elizabeth Freitas - Gerente Geral on 21 Feb,2024
Prezado Sr. Emerson,Agradecemos a oportunidade de tê-lo hospedado na cidade, como também por nos avaliar neste canal. E gostaríamos de dividir com o Senhor a informação que temos sim um projeto de retrofit que já teve início pela nossa SUÍTE PREMIER, uma das mais confortáveis atualmente na cidade com seus 51m2, depois foi o nosso saguão que foi totalmente revitalizado e para esse ano de 2024 temos um belo projeto para nossa área de piscina na cobertura... Nossa busca é pelo conforto e comodidade dos nossos clientes e sempre são muito benvindas opiniões construtivas como as vossas.Atenciosamente,

6/10 Okay

Ana Paula

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Hotel com estrutura muito velha. Trocaram a bandeira do hotel, mas ainda permanecem com a estrutura velha nos quartos. Piso e mobiliários antigos. Precisam reformar com urgência para deixarem as acomodações tal qual a recepção, que foi a única parte do hotel que, aparentemente, foi reformada ou, pelo menos, bem conservada. Além do mais o espaço para o café da manhã não comporta a quantidade de hóspedes, super lotado, hóspedes esperando mesas, filas. Precisaria do dobro do espaço para comportar a demanda. O valor não condiz com a estrutura física. No mais, localização maravilhosa. Funcionários prestativos. Café da manhã equilibrado.
Stayed 1 night in Jan 2024
Response from Elizabeth Freitas - Gerente Geral on 21 Feb,2024
Prezada Sra. Ana Paula,Muito obrigada por ter nos prestigiado com vossa hospedagem e observações pessoais, as quais recebemos com todo respeito e atenção... e esperamos sinceramente que possa retornar em novas oportunidades...Atenciosamente,

10/10 Excellent

Daniel

Stayed 1 night in Jan 2024
Response from Elizabeth Freitas - Gerente Geral on 21 Feb,2024
Prezado Sr.Daniel,Obrigada pela excelente nota com a qual nos classificou nesta plataforma! Esperamos que possa repetir a experiência conosco mais vezes!Atenciosamente,

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Muito bom , atendimento da recepção excelente.
Stayed 3 nights in Jan 2024
Response from Elizabeth Freitas Gerente Geral BOURBON FORTALEZA on 29 Jan,2024
Prezada Sra. Patricia,Muito obrigada em nome do time do Bourbon Fortaleza, pela excelente avaliação que nos dedicou! Esperamos que possa repetir a experiência mais vezes!Atenciosamente,

8/10 Good

Margley

Muito bom
O hotel é muito bom e deve ser utilizado por pessoas que desejarem se hospedar bem. Recomendo o hotel; gostei muito, e devo destacar que sou uma pessoa extremamente exigente em todos os aspectos.
Stayed 1 night in Jan 2024
Response from Elizabeth Freitas - Gerente Geral on 24 Jan,2024
Prezado Cliente,Receba os nossos sinceros agradecimentos por ter se hospedado no BOURBON FORTALEZA, como também por ter investido alguns preciosos minutos para falar da vossa experiência nesta plataforma. Obrigada e até a "próxima viagem à Fortaleza" !Cordialmente,

10/10 Excellent

GUSTAVO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Elizabeth Freitas Gerente Geral BOURBON FORTALEZA on 29 Jan,2024
Prezado Sr. Gustavo,Agradecemos pela atenção dispensada ao nos avaliar nesta importante plataforma, como também a pontuação máxima com a qual nos classificou!Cordialmente,

4/10 Poor

Joelson

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Baixo custo benefício
Hotel bem localizado, porém quarto muito pequeno e com muito barulho interno e externo. Café da manhã básico e o salão que servem é extremamente pequeno. Pisicina pequena e se o hotel tiver cheio esquece elevador.
Stayed 2 nights in Jan 2024
Response from Elizabeth Freitas Gerente Geral BOURBON FORTALEZA on 29 Jan,2024
Prezado Sr. Joelson,Primeiramente lhe agradecemos pela oportunidade de tê-lo hospedado, como também por ter investido um tempo para nos avaliar nesta plataforma. Recebemos com profundo respeito e atenção as vossas observação pessoais no sentido de aprimorarmos o que for tecnicamente possível, com certeza. E esperamos que possa nos proporcionar uma nova oportunidade para hospedá-lo e já lhe sugerimos experimentar outras categorias de aptos com dimensões variadas de áreas, localização de andar e vista externa... Mais uma vez reiteramos nossos agradecimentos pela oportunidade... Atenciosamente,

10/10 Excellent

Tatiana

Stayed 3 nights in Jan 2024
Response from Elizabeth Freitas Gerente Geral BOURBON FORTALEZA on 29 Jan,2024
Prezada Sra. Tatiana,Receba os nossos mais sinceros agradecimentos pela preferência em ter se hospedado no BOURBON FORTALEZA e pela pontuação máxima que nos dedicou como classificação.Atenciosamente,

10/10 Excellent

GUSTAVO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O melhor Hotel
Experiência muito gratificante, o hotel é perfeito, tem a melhor localização possível, equipe muito competente e atenciosa, o restaurante é ótimo, o café da manhã é ótimo, a piscina é muito boa (só falta um bar). Recomendo muito
Vista do quarto
Stayed 3 nights in Jan 2024
Response from Elizabeth Freitas Gerente Geral BOURBON FORTALEZA on 29 Jan,2024
Prezado Sr. Gustavo,Receba o nosso "muito obrigada" em nome de cada colaborador do BOURBON FORTALEZA por ter dedicado alguns preciosos minutos para nos avaliar neste canal. Esperamos que muito em breve surjam novas oportunidade... Até breve!Atenciosamente,

10/10 Excellent

Raimundo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atendimento apartamento limpo, a cama.
Stayed 6 nights in Jan 2024
Response from Elizabeth Freitas Gerente Geral BOURBON FORTALEZA on 29 Jan,2024
Prezado Sr. Raimundo,É uma grande satisfação para todos nós que fazemos o time Bourbon Fortaleza, recebermos uma avaliação tão objetiva, mas clara o suficiente para auxiliar a outros viajantes que ainda se encontram indeciso sobre "qual hotel" se hospedar na cidade! Receba um "forte abraço cearense" em nome do nosso time, ao mesmo tempo que esperamos revê-lo em breve!Cordialmente,