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Hotel ARENA am Zoo

Central Frankfurt hotel connected to the convention centre, a quick walk to Frankfurt Zoo

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Photo gallery for Hotel ARENA am Zoo

Restaurant
1 bedroom, hypo-allergenic bedding, desk, laptop workspace
1 bedroom, hypo-allergenic bedding, desk, laptop workspace
Front of property
1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast available
  • Parking available
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Comfort Double Room

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Comfort Double Room

Highlights

Soundproofed
Heating
Kitchenette
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Private bathroom
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Single Room

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Comfort Single Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Triple Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Heating
Kitchen
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Sofa bed - double
Separate bedroom
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Economy Single Room

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Economy Single Room

7.0 out of 10
Good
(2 reviews)

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 8 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Standard Double Room

7.6 out of 10
Good
(5 reviews)

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Standard Single Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Economy Double Room

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Economy Double Room

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
Theobald-Christ Strasse 19, Frankfurt, HE, 60316

What's nearby

  • Frankfurt Zoo - 3 min walk - 0.3 km
  • Frankfurt Cathedral - 12 min walk - 1.1 km
  • MyZeil - 15 min walk - 1.3 km
  • Alte Oper - 3 min drive - 2.1 km
  • Main Tower - 4 min drive - 2.1 km

Getting around

  • Zoo U-Bahn - 2 min walk
  • Frankfurt (Main) Ost Station - 10 min walk
  • Frankfurt Airport (FRA) - 30 min drive

Restaurants

  • ‪Kutscherklause - ‬5 min walk
  • ‪The Four Corners Irish Pub - ‬6 min walk
  • ‪Maingold - ‬5 min walk
  • ‪Pizzeria Sardinien - ‬2 min walk
  • ‪Thai Restaurant Bangkok - ‬6 min walk

About this property

Hotel ARENA am Zoo

Hotel near Frankfurt Zoo
Located close to European Central Bank and Frankfurt Cathedral, Hotel ARENA am Zoo has plenty to offer. Guests can connect to free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and express check-out
  • Express check-in, smoke-free property and multilingual staff
  • A lift
Room features
All guest rooms at Hotel ARENA am Zoo include thoughtful touches, such as laptop-friendly workspaces, as well as amenities, such as free WiFi and sound-insulated walls.
More conveniences in all rooms include:
  • Hypo-allergenic bedding and cots/infant beds (surcharge)
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with satellite channels
  • Wardrobes/cupboards, heating and daily housekeeping

Languages

English, Georgian, German, Russian

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Hotel Am Zoo

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  • Free WiFi
  • Breakfast available
  • Parking available
8.0 out of 10, Very good, 163 reviews
Hotel Am Zoo

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Parking on site (EUR 15 per night; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 15 per person

Family friendly

  • Cot (surcharge)
  • Soundproofed rooms

Conveniences

  • Virtual front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • Lift

More

  • 5 floors
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Free bottled water

More

  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
A virtual front desk provides assistance to guests

Access methods

Private entrance

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are available for EUR 10.0 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 15 per person
  • Self-parking fee: EUR 15 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A kitchen/kitchenette is available for an additional fee
  • Crib (infant bed) fee: EUR 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Hotel Jaguar Frankfurt
Hotel ARENA am Zoo Frankfurt
Jaguar Frankfurt
Jaguar Hotel Frankfurt
ARENA am Zoo Frankfurt
ARENA am Zoo
Hotel ARENA am Zoo Hotel
Hotel ARENA am Zoo Frankfurt
Hotel ARENA am Zoo Hotel Frankfurt

Frequently asked questions

Is Hotel ARENA am Zoo pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel ARENA am Zoo?

Self-parking is available for EUR 15 per night. Limited spots are available.

What time is check-in at Hotel ARENA am Zoo?

Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel ARENA am Zoo?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel ARENA am Zoo located?

Located in Ostend, this hotel is within a 10-minute walk of Frankfurt Zoo and European Central Bank. Frankfurt Cathedral and MyZeil are also within 1 mi (2 km). Zoo U-Bahn and Ostendstraße Tram Stop are within a 5-minute walk.

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Hotel ARENA am Zoo Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 53 out of 203 reviews
Rating 8 - Good. 77 out of 203 reviews
Rating 6 - Okay. 43 out of 203 reviews
Rating 4 - Poor. 16 out of 203 reviews
Rating 2 - Terrible. 14 out of 203 reviews

8.2/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Fabian

Liked: Property conditions & facilities
Disliked: Cleanliness
Cleanliness could be better, however very well located

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet hotel close to the tram. The staff is friendly and accommodating.
Stayed 1 night in Jun 2023

8/10 Good

marcus

Liked: Cleanliness, staff & service, property conditions & facilities
the room was modern, clean and quiet. very small but functional.
Stayed 3 nights in Mar 2024

8/10 Good

Dordije

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in May 2024

2/10 Terrible

Vanesa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Nov 2024

10/10 Excellent

HUSSEIN SALMAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 2 nights in Jun 2024

8/10 Good

Austin

Liked: Cleanliness, property conditions & facilities
Definitionally 4-stars. No front desk staff (instead, they have a kiosk behind the property for check-in...) and legitimately no amenities in the building.
Stayed 6 nights in Sep 2024

8/10 Good

Santiago

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very good for the price we paid. The rooms are comfortable and clean. It´s located in a very central area, with easy access to subway. There are lots of restarurants around the area at 10 min walks. Don´t expect too much service in the frontdesk because there is personal only for a few hours a day. We arrived at night so we had to make check in in a machine, but there was no problem at all. Breakfast is very basic, they serve coffe, boiled eggs, fruit and bread. At the end, if you are not expecting too much luxury but rather an easy and comfortable stay, it is a very good option.
Stayed 6 nights in Sep 2024

6/10 Okay

Baboucarr

Disliked: Cleanliness
Average
Stayed 4 nights in Aug 2023

8/10 Good

Mazen

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 2 nights in Apr 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sadly they lost my luggage with valuables inside. Sofar my requests to the hotel have remained unanswered.
Stayed 4 nights in Dec 2023

8/10 Good

Farhad

Liked: Cleanliness, property conditions & facilities, room comfort
Checking in at the automated kiosk was not what we expected and kind of irritating after a long flight - we received email that there would be no one at the front desk. However, once we figured out how the machine worked and got our keys, we found the room to be clean and as we expected.
Stayed 1 night in Jul 2022

6/10 Okay

Robert

Liked: Cleanliness
We had not been informed in advance that there was no staff at the hotel, check in took a long time (several messages that the app was being used by another application) also no parking close, the access to the hotel parking might be easy to drive in- but it has to be processed on top of the check in procedure. No breakfast - there is a lounge which says Breakfast from 7-10.30 . . . but the door is locked . . We didnt see any staff at any time (but we didnt come for that!) the beds were made while we were out, so no complaint. Some possibilities close to dine
Stayed 2 nights in Apr 2023

8/10 Good

Tobias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was possible through a check in machine a little bit removed from the road in the back of the Hotel property, since the reception was not staffed. The process was very straight forward, however the machine was dreadfully slow. Tip: If it seems like it crashed, it didn't, just wait 30 seconds. Room was overall clean, the only annoying thing was the sheets, which had a rancid smell in some corners. This smells wasn't too strong though, so after some getting used to it, sleeping was possible. Outlets remained powered even when the keycard was removed from the slot next to the door (which enables lights to be turned on). There is a very popular breakfast place around 2 minutes by foot, called "Café Bohne", which is very recommendable. But do reserve a seat before you go, it#s very full around 11.
Stayed 2 nights in Mar 2023

10/10 Excellent

Nadine

Sehr gut
Stayed 1 night in Apr 2025

4/10 Poor

Vladimir

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2025

8/10 Good

Patrick

Liked: Cleanliness, property conditions & facilities
Praktisch, preiswert und in Ordnung - mehr nicht. Andere Gäste waren in den meisten Nächten ziemlich laut; Laute Konversationen, Türen nachts um 1 zufallen lassen. Eine Nacht ging der Feueralarm, weil wohl jemand in seinem Zimmer geraucht hat.
Stayed 7 nights in Feb 2025

10/10 Excellent

Abdul Malek

Stayed 2 nights in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

2/10 Terrible

Fabienne

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Zimmer war dreckig, das Bett hatte einige sichtbare Macken. Das Personal war irgendwie meist nicht zu finden und unprofessionell (sie waren wohl auch unterbesetzt?). Und man wurde zu früh aus dem Zimmer geschickt, ca. eine halbe Stunde. An sich war das Zimmer auch sehr klein, es gab keine Annehmlichkeiten, wie Wasser oder Kernseife, wie man es üblicherweise kennt, lediglich 1 in 3 Schampoo und Handseife gab es. Wer günstig sein möchte, gut. Aber es gibt dafür halt nur das Mindeste....
Stayed 1 night in Sep 2024

6/10 Okay

Anyika

Liked: Cleanliness, staff & service, property conditions & facilities
Check-in war schlecht. Ich habe den Online Meldeschein für das Hotel ausgefüllt und muss wieder das beim Check-in Maschine machen. Nach 16 Uhr gab es keinen Mensch beim Rezeption Schalter.
Stayed 2 nights in Sep 2024

2/10 Terrible

Sewasti

Disliked: Staff & service, room comfort

Kein Service

Wir haben ein Zimmer mit Doppelbett gebucht. Zwei aneinander gestellte Einzelbetten sind KEIN Doppelbett. Der Check-In Automat hat mich meine letzten Nerven gekostet. Es ist traurig das die Rezeptionen immer weniger besetzt sind. Hier kommen wir sicher nicht wieder her.
Stayed 1 night in Sep 2024

6/10 Okay

Andreas

Liked: Staff & service, property conditions & facilities
Der Check-in per Automat war etwas mühsam, da das Gerät sehr langsam ist und man alle Daten, die man bereits vorher Online in Meldeschein angegeben hat nochmal eingeben muss (u.a. Adresse und Passnummer). Das Zimmer war okay, aber nicht vollständig sauber. Auf dem Boden lag noch Glitter und im Müll die Zahnbürste des letzten Gastes.
Stayed 3 nights in Sep 2024

4/10 Poor

Ann-Katrin

Disliked: Staff & service, property conditions & facilities
Wie zu erwarten nichts Besonderes. Die Zimmer sind für eine Nacht völlig in Ordnung. Leider hatten wir große Probleme mit dem Check in der nur über einen Automat erfolgt ist, da kein Personal vorhanden war. Dieser Automat war so langsam, sodass wir 30 Minuten gebraucht haben unsere Zimmerkarte zu erhalten und einen Parkplatz zu buchen, da wir alle unseren persönlichen Daten zum wiederholten Male eingeben mussten. Es gab nur einen Automat der ewig gebraucht hat, was zu einer Schlange geführt hat, da mehrere Leute einchecken wollten. Das war echt unmöglich sowas hab ich noch nicht erlebt. Die Betten sind in Ordnung. Das Hotel ist nur leider sehr laut. Man hört die Türen überall nachts knallen, da diese so „schwer“ sind und die Wände sind sehr dünn. Hatten daher nur einen leichten Schlaf. Fazit: für eine Nacht okay aber man kann nicht viel erwarten.
Stayed 1 night in Sep 2024