Reception

Reviews of Hotel Bliss Frankfurt

4 out of 5
Hotel Bliss Frankfurt
Mainzer Landstraße 97, Frankfurt, HE

Reviews

8.2

Very good

Rating 10 - Excellent. 136 out of 380 reviews" "
Rating 8 - Good. 158 out of 380 reviews" "
Rating 6 - Okay. 56 out of 380 reviews" "
Rating 4 - Poor. 15 out of 380 reviews" "
Rating 2 - Terrible. 15 out of 380 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Axel, Vancouver

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Kim, Nanaimo

Disliked: Property conditions & facilities
I was robbed walking from the station to the hotel. The area is the worst and most unsafe I have seen anywhere in Europe and is among the worst I have seen in any of the 40 countries I have been in. At the police station the officer taking my report stated this is the worst crime area in Germany. The hotel is marginal with many features of the room inoperablere- safe (was moved to another room) fridge, lamp, bathroom fan noisy. I abandoned the second night which was prepaid and non-refundable and moved on.
Stayed 2 nights in Apr 2024

8/10 Good

Precious

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

8/10 Good

Khaled

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and clean place
Stayed 9 nights in Mar 2024

8/10 Good

Mowla Md

Stayed 2 nights in Mar 2024

6/10 Okay

Ingar

Liked: Cleanliness
Stayed 3 nights in Mar 2024

4/10 Poor

yasar

Disliked: Cleanliness, staff & service, property conditions & facilities
Not recommended
Stayed 3 nights in Mar 2024

10/10 Excellent

emad

Stayed 1 night in Nov 2023

8/10 Good

Mesha Naidoo

Liked: Cleanliness, staff & service, property conditions & facilities
Area around hotel is near the station which was a bit unclean. Room was nice, no issues there.
Stayed 1 night in Feb 2024

10/10 Excellent

Sultan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Jan 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

4/10 Poor

Sanel

Liked: Staff & service
Disliked: Cleanliness, amenities
Hotel is ok area is bad
Stayed 6 nights in Nov 2023

10/10 Excellent

Tungalag

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good best hotel thank you
Stayed 1 night in Nov 2023

8/10 Good

Volkan

Stayed 1 night in Oct 2023

10/10 Excellent

Subash

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and easy to find the hotel. Staff was bery helpful and kind.
Stayed 2 nights in Oct 2023

6/10 Okay

Cynthia, Harrisburg

Liked: Cleanliness, property conditions & facilities
It was ok
Stayed 2 nights in Oct 2023

10/10 Excellent

Jwan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff clean suits 15 min to taksim square
Stayed 6 nights in Oct 2023

6/10 Okay

Arnout

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Briana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, affordable, clean, spacious, and the shower was a plus
Stayed 1 night in Sep 2023

8/10 Good

Thomas

Liked: Staff & service
Wasn't best hotel but definitely worth the price and staff was good
Stayed 2 nights in Sep 2023

6/10 Okay

HOYEON

Liked: Staff & service, room comfort
Good but need some feedback.
Overall, I think this is optimised for most of solo travellers. It is near the Frankfurt Hbf. I saw some white material (Kalk or some shampoo remnants idk.) on the bayhroom floor When I entered there for the 1st time. I hope the breakfast service re-opens soon to guests soon.
Stayed 1 night in Sep 2023

6/10 Okay

Silvana

Liked: Staff & service
Disliked: Amenities
Hotel is very close to the main train station . Area is full of drug dealers and junkies it felt extremely unsafe .The area wreaks of urine. . My fridge nor air conditioning was working , I tried asking the gentleman downstairs if I could either have another room or a working fridge but was denied both. Due to the noise coming from bars downstairs I wasn’t able to open the windows. The agent at check out this morning (sorry I didn’t get her name )was very pleasant . I did not enjoy my stay .
Stayed 1 night in Sep 2023

10/10 Excellent

Izabella

Stayed 1 night in Sep 2023

10/10 Excellent

Khaled

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s nice area and close to central station
Stayed 9 nights in Aug 2023

6/10 Okay

Yasmin

Stayed 1 night in Sep 2023

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed one night at this hotel, the room was very clean and it had everything I needed, plenty of towels, toilet papers and a box of kleenex, hair dryer, tea kettle.. the bed was comfortably. The young lady at the front desk was very helpful, sorry, i didnt catch your name 😔.
Stayed 1 night in Jul 2023

10/10 Excellent

Khaled

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2023

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice inexpensive hotel
Nice hotel near train station. Seems just outside an area that is pretty sketchy. I mean that as a positive since I’ve accidentally been in the sketchy area. Room was clean and comfortable. Toilet ran all night one night and they addressed it quickly when I asked.
Stayed 4 nights in Jun 2023

4/10 Poor

Guillaume

Stayed 1 night in Jun 2023

2/10 Terrible

Jen Chung

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
AC in the room didn’t work and the staff didn’t offer solutions. Plus the room was dirty, smelly and appliances didn’t work. So, not a good choice.
Stayed 2 nights in Jun 2023

2/10 Terrible

Amanda

Stayed 5 nights in Jun 2023

2/10 Terrible

Elizabeth

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fire in hotel/felt unsafe
When we arrived, the front desk associate ran away mid check-in and then came back. We asked if everything was ok to which she told us that someone within the hotel lit something on fire in their room, but everything is ok. We then went to our rooms and noticed the floor smelled like smoke. The actual room had a tag on the door that stated that the room needed to be cleaned and we walked into a dirty room. There were stains on the sofa and the shower in the bathroom was dirty. There was also a vape sticking out of the flower box by the window which had bars on it. We did not feel safe and switched hotels. I do not recommend staying here.
Stayed 5 nights in Jun 2023

6/10 Okay

Tarek

Stayed 1 night in Jun 2023

10/10 Excellent

Jared

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome staff and great location
Get the 4th floor! They have a connected balcony. It was great for my buddy and I to be able to walk over and talk through the window.
Stayed 1 night in May 2023

6/10 Okay

Krzysztof

Business traveller
Disliked: Cleanliness
Stayed 2 nights in Apr 2023

4/10 Poor

yalchin rafik

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Apr 2023

10/10 Excellent

Darrel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Finding a Jewel!
Delighted to find this jewel property, very convenient to all services and staff very helpful.
Stayed 1 night in Mar 2023

8/10 Good

Ellise

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, good amenities
Stayed 1 night in Mar 2023

10/10 Excellent

Ryan

Stayed 3 nights in Feb 2023

8/10 Good

Lale

Liked: Staff & service, property conditions & facilities

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Ayano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kindly staffs Room was comfortable Very nice!
Stayed 1 night in Oct 2022

10/10 Excellent

Jamieson

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was fine, breakfast could use a major improvement.
Response from Petra on 10 Nov,2022
Dear Jamieson,thank you for staying with us and for giving us feedback so that we can improve our hotel.We are looking forward to welcome you as our guest again.Kind regardsPetra CeskicBliss Hotel

4/10 Poor

Joseph, Austin

Disliked: Cleanliness, amenities, property conditions & facilities
The staff was very nice and welcoming, the rooms seemed clean, but smelled rancid. The property lacked amenities and the sound from the street was pretty loud all night long.

10/10 Excellent

Nerses

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good.
Stayed 2 nights in Oct 2022

8/10 Good

Ng?c Hân

Business traveller
Liked: Cleanliness, staff & service
They combined 2 single beds into 1 single bed. When i was sleeping 2 beds started to split. Everything else was good
Stayed 1 night in Oct 2022

6/10 Okay

Gary

Liked: Cleanliness
Meh
Stayed 1 night in Oct 2022

8/10 Good

Xiao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities. Not in the safest neighborhood
Stayed 1 night in Oct 2022

8/10 Good

Yasar, istanbul

Business traveller
Liked: Cleanliness, staff & service
Overall reasonable hotel
Stayed 2 nights in Oct 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'd definitely go again.
Staff was friendly and helpful, Everything seemed pretty new and very clean and well done. Things aren't quite sorted out yet though...phone was dead for 3 days, internet was frustratingly problematic (but they eventually had a knowledgeable staff member who helped), Breakfast is extra, but a pretty full spread. Convenient to Central Train Station + center of Frankfurt. If one walks straight to Mainzerlandstrasse and down one block to the left, one can avoid most of the more "seedy" aspects of the area (many people hanging around in doorways and a lot of trash on the ground). I am an experienced, older woman, alone, but had no problems even going on the side streets. (For younger women, it might be harder.)
Stayed 4 nights in Aug 2022