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Franz Alpine Retreat

4.0 star property
This tranquil retreat offers nature's wonders, from local wildlife encounters to spectacular aerial tours of Franz Josef's dramatic landscapes.

Choose dates to view prices

Franz Alpine Retreat is steps from the Westcoast Wildlife Centre, offering peaceful gardens and a sunny terrace. Guests enjoy in-room WiFi and proximity to the soothing Glacier Hot Pools. Helicopter and airplane tours offer unforgettable views of the alpine scenery.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Breakfast available
  • Room service
The current price is S$123
includes taxes & fees
12 Apr - 13 Apr

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Chalet, 2 Bedrooms, Courtyard Area

Iron/ironing board, free WiFi, bed sheets

Chalet, 2 Bedrooms, Courtyard Area

10.0 out of 10
Exceptional
(3 reviews)
  • 69 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Chalet, 1 Bedroom

Iron/ironing board, free WiFi, bed sheets

Chalet, 1 Bedroom

9.6 out of 10
Exceptional
(4 reviews)
  • 69 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Cottage, 1 Queen Bed, Kitchen, Courtyard Area

Private kitchen

Cottage, 1 Queen Bed, Kitchen, Courtyard Area

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for 2 Bedroom Cottage

Living room

2 Bedroom Cottage

  • 80 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Chalet, 2 Bedrooms, Mobility Accessible

Iron/ironing board, free WiFi, bed sheets

Chalet, 2 Bedrooms, Mobility Accessible

  • 69 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Unit, 1 Queen Bed, Accessible, Mountain View

Living area

Unit, 1 Queen Bed, Accessible, Mountain View

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Unit, 1 Queen bed

Iron/ironing board, free WiFi, bed sheets

Unit, 1 Queen bed

9.0 out of 10
Wonderful
(2 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Chalet, 2 Bedrooms

Iron/ironing board, free WiFi, bed sheets

Chalet, 2 Bedrooms

8.8 out of 10
Excellent
(3 reviews)
  • 69 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 King Bed

View all photos for Chalet, 2 Bedrooms, Garden View

Iron/ironing board, free WiFi, bed sheets

Chalet, 2 Bedrooms, Garden View

9.0 out of 10
Wonderful
(4 reviews)
  • Garden view
  • 69 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds
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About the area

Located in Franz Josef Glacier, Franz Alpine Retreat is in a rural area and near a boardwalk. Sentinel Rock is a notable landmark, and the area's natural beauty can be seen at Westcoast Wildlife Centre and Alex Knob. Glacier Hot Pools and Roberts Point are two other places to visit that come recommended. Take in the nearby slopes with cross-country skiing, or try out other outdoor activities such as snowshoeing. Visit our Franz Josef Glacier travel guide
View more Motels in Franz Josef Glacier
Map
2 Donovan Drive, Sh 6, Franz Josef Glacier, 7886

What's nearby

  • Lake Mapourika
    Lake Mapourika
    3 min drive - 5.1 km
  • Westcoast Wildlife Centre
    3 min drive - 4.8 km
  • Glacier Hot Pools
    4 min drive - 4.8 km
  • Waiho Hot Tubs
    4 min drive - 4.8 km
  • Our Lady of the Alps
    4 min drive - 5.1 km

Getting around

  • Hokitika (HKK)
    112 min drive

Restaurants

  • Full Of Beans Cafe
    4 min drive
  • Landing Bar & Restaurant
    4 min drive
  • Monsoon Bar
    4 min drive
  • Blue Ice Restaurant & Bar
    4 min drive
  • SnakeBite Brewery
    4 min drive

About this property

Franz Alpine Retreat

Upscale motel near Westcoast Wildlife Centre
Located close to Glacier Hot Pools, Franz Alpine Retreat provides a terrace and a garden. Stay connected with free in-room WiFi.
Additional perks include:
  • Free self-parking
  • Continental breakfast (surcharge), helicopter/aeroplane tours and tour/ticket information
  • A front desk safe and laundry services
Room features
All guestrooms at Franz Alpine Retreat include comforts such as free WiFi and room service.
Other conveniences in all rooms include:
  • Heating and portable fans
  • Hydromassage showers, free toiletries and hairdryers
  • 21-inch flat-screen TVs with satellite channels
  • Balconies or patios, fridges and microwaves

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  • Free Wi-Fi
  • Laundry room
  • Housekeeping
9.0 out of 10, Wonderful, 157 reviews
The price is S$65
includes taxes & fees
16 Apr - 17 Apr
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 8:00 AM to 11:00 AM for a fee: NZD 15 for adults and NZD 15 for children

Things to do

  • Helicopter/aeroplane tours

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Change of towels on request
  • Housekeeping on request
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Built in 2008
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shower
  • Towels provided

Entertainment

  • 21-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator
  • Room service
  • Toaster

More

  • Heating
  • Iron/ironing board on request
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 2.5 per cent for credit card payments
The front desk is open daily from 9:00 AM - 8:00 PM
Guests planning to arrive outside normal check-in hours will receive an email within 7 days before arrival with check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 45.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 50 per day
  • Breakage deposit: NZD 50 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately NZD 15 for adults and from NZD 15 for children
  • Rollaway bed fee: NZD 45.0 per night
  • Credit card charges are subject to a surcharge of 2.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Franz Alpine Retreat Cabin
Franz Alpine Retreat Cabin Franz Josef Glacier
Franz Alpine Retreat Franz Josef Glacier
Jag Escape Franz Alpine Retreat Cabin Franz Josef Glacier
Jag Escape Franz Alpine Retreat Cabin
Jag Escape Franz Alpine Retreat Franz Josef Glacier
Jag Escape Franz Alpine Retreat
Franz Alpine Retreat Motel
Jag Escape Franz Alpine Retreat
Franz Alpine Retreat Franz Josef Glacier
Franz Alpine Retreat Motel Franz Josef Glacier

Frequently asked questions

Is Franz Alpine Retreat pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Franz Alpine Retreat?

As of 30 Mar, 2026, prices found for a 1-night stay for 2 adults at Franz Alpine Retreat on 12 Apr, 2026 start from S$123, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Franz Alpine Retreat?

Self-parking is free at this property.

What time is check-in at Franz Alpine Retreat?

Check-in start time: 3:00 PM; check-in end time: 8:00 PM.

What time is check-out at Franz Alpine Retreat?

Checkout is at 10 AM.

Where is Franz Alpine Retreat located?

Situated in the mountains, this motel is 2.9 mi (4.7 km) from Westcoast Wildlife Centre and 3 mi (4.8 km) from Glacier Hot Pools. Sentinel Rock and Alex Knob are also within 6 mi (10 km).

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Reviews

Franz Alpine Retreat Reviews

8.8

Excellent

9.2

Cleanliness

8.4

Location

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 267 out of 493 reviews
Rating 8 - Good. 154 out of 493 reviews
Rating 6 - Okay. 48 out of 493 reviews
Rating 4 - Poor. 14 out of 493 reviews
Rating 2 - Terrible. 10 out of 493 reviews

Reviews

Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Faye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking, quite location, 5 mins from town.
Stayed 1 night in Mar 2026
Verified

8/10 Good

April

Liked: Cleanliness
We were running late for checking. Left a message and instructions were waiting in the after hours box. No problem.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Johannes

Liked: Cleanliness
Schone kamer, geen airco, rustig gelegen iets buiten het dorp
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Lovely location 2 kilometres from town. A short drive. Lovely views. Quiet and secluded but near Highway. Amenities really good. Comfortable chalet style rooms.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Katia

Liked: Cleanliness, amenities, property conditions & facilities
Very nice location. Nice staff. Quite big we had the 2 bedroom one. Kitchen had bare minimal stuff however.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Jacques

Liked: Cleanliness, property conditions & facilities
The room was clean and spacious. However, there was no sink in the kitchenette to wash the dishes. The only sink in the room was a tiny sink in the bathroom where there was no place to put any stuff becsuse thrre was no vanity.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Delightful young lady greeted us upon arrival at check in. Room very clean spacious and comfortable would certainly recommend and stay here again
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Joanna

Liked: Cleanliness, amenities, property conditions & facilities
Very clean new cabins, well equipped. Nice location, a little out of town but a short drive to shops. Amazing surroundings.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed 1 night here for our glacier flight. Very good and new accomodation. Easy parking at the door. Polite checkin. Comfy bed and warm accomodation. I would highly recommend this place.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Andrew O

Liked: Cleanliness, property conditions & facilities
The rooms were well kept.
Stayed 1 night in Nov 2025
Verified

2/10 Terrible

jan

Bathroom floor was filthy
Stayed 1 night in Nov 2025
Verified

2/10 Terrible

James

Never made it to the property due to weather/road conditions.
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Nikki

Disliked: Property conditions & facilities
Was ok for our 2 night stay, had to pay extra for a room with a kitchen. Overall not too bad for a couple of nights but definitely wouldnt refer to it as a 'retreat'.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight in glacier country

Just a one night stay on our roadie down the West Coast to the snow, to check out the glacier and have a walk. Unit was as expected, new and warm. Was fine for our needs.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value for money
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet, easy driving distance to Franz Josef township
Stayed 1 night in Aug 2025
Verified

4/10 Poor

imogen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff weren’t overly friendly. They wore headphones while giving us our keys and when we needed any assistance they didn’t really talk to us and kept their headphones in. When we booked we were told we would have milk but there was no milk provided. The bed was as hard as a rock. There were towels labelled “make up” but then there was a sign above them saying if we used them to take our make up off and stained the towels we would be fined. Overall we were there for one night and can’t really find much positive to say about it
Stayed 1 night in Mar 2025
Verified

6/10 Okay

Dustin

Liked: Cleanliness, amenities, property conditions & facilities
The accommodations were fine, my wife and I booked a 2 bedroom cabin for one night. We had a friend traveling with us as well. When booking a 2 bedroom cabin I think most people would assume that would mean 2-4 people staying in the room. Upon check in we were charged an additional $50 for the third person. So in my mind they made an additional $50 on us for the use of one additional bath towel. A bit ridiculous considering we were the only guests for the entire night. There are plenty of other options around Franz.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good place to stay that is away from the city center but close enough. Great ability to see stars at night.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent a fabulous night here while waiting to go on the helicopter the next morning to visit the glacier. Greeted very wamly at reception and our accommodation was huge!! Two bedrooms, bathroom, kitchen, dining and lounge areas. Was about a 5 min drive on the edge of town - we went to town to see the kiwis and have dinner. Would stay here again.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Haisam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Someonestarted
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Clean and modern. Fresh milk for coffee was a nice touch.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Carol

Liked: Cleanliness, property conditions & facilities
Property was clean and in a good location for Franz Josef activities. It would have been useful to have a sink in the kitchen area, so you didn’t have to wash up in the tiny sink in the bathroom. There was an error when we checked in and we were chased for payment. The maid did not make our bed the next day and forgot to leave milk and a tea towel. When we mentioned these mistakes, they were quickly remedied.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large nice new facility. Loved it!
Stayed 1 night in Feb 2025