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The Terrace

4.0 star property
Motel in Franz Josef Glacier with free parking

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Photo gallery for The Terrace

View from room
Iron/ironing board, free WiFi, bed sheets
Reception
View from property
Private kitchenette

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Laundry
  • Housekeeping
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for King Studio

Iron/ironing board, free WiFi, bed sheets

King Studio

Highlights

Separate sitting area
Heating
Fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Eco-friendly toiletries
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Apartment, 2 Bedrooms

Living area

Standard Apartment, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Heating
Kitchen
Fridge
LCD TV
2 bedrooms
Sofa bed - double
  • 50 sq m
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for King Studio, Kitchen

Iron/ironing board, free WiFi, bed sheets

King Studio, Kitchen

Highlights

Separate sitting area
Heating
Kitchen
Fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Apartment, 1 Bedroom

Living area

Standard Apartment, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Heating
Kitchen
Fridge
LCD TV
Separate bedroom
Sofa bed - double
  • 42 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Super King Studio with Kitchen

Iron/ironing board, free WiFi, bed sheets

Super King Studio with Kitchen

Highlights

Separate sitting area
Heating
Kitchen
Fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
  • 38 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Executive Spa Bath Apartment

View from room

Executive Spa Bath Apartment

Highlights

Separate dining area
Separate sitting area
Private hot tub
Heating
Kitchen
Fridge
LCD TV
Separate bedroom
  • 53 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Studio, Kitchen, Mountain View

View from room

Studio, Kitchen, Mountain View

Highlights

Separate sitting area
Heating
Kitchen
Fridge
LCD TV
Private bathroom
Hairdryer
Eco-friendly toiletries
  • 43 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for One Bedroom Spa Bath Apartment Mountain View

Iron/ironing board, free WiFi, bed sheets

One Bedroom Spa Bath Apartment Mountain View

  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for King Studio

Iron/ironing board, free WiFi, bed sheets

King Studio

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Mountain View Studio with Kitchen

Iron/ironing board, free WiFi, bed sheets

Mountain View Studio with Kitchen

  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Super King Studio with Kitchen

Iron/ironing board, free WiFi, bed sheets

Super King Studio with Kitchen

  • Sleeps 4
  • 1 King Bed and 1 Single Bed

View all photos for King Studio with Kitchen

Iron/ironing board, free WiFi, bed sheets

King Studio with Kitchen

  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Apartment

Iron/ironing board, free WiFi, bed sheets

One Bedroom Apartment

  • Sleeps 4
  • 1 Single Sofa Bed, 1 Single Bed and 1 King Bed

View all photos for Two Bedroom Apartment

Iron/ironing board, free WiFi, bed sheets

Two Bedroom Apartment

  • Sleeps 5
  • 2 Single Beds, 1 Double Bed and 1 Single Sofa Bed
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About the area

Map
Cowan Street, Franz Josef Glacier, 7856

What's nearby

  • Westcoast Wildlife Centre - 1 min walk - 0.0 km
  • Our Lady of the Alps - 7 min walk - 0.6 km
  • Glacier Hot Pools - 7 min walk - 0.6 km
  • Waiho Hot Tubs - 7 min walk - 0.6 km
  • St James Anglican Church - 8 min walk - 0.7 km

Getting around

  • Hokitika (HKK) - 117 min drive

Restaurants

  • ‪Snakebite - ‬2 min walk
  • ‪Monsoon Restaurant at Rainforest - ‬3 min walk
  • ‪Full of Beans - ‬3 min walk
  • ‪The Landing Restaurant & Bar - Franz Josef - ‬2 min walk
  • ‪Alice May - ‬1 min walk

About this property

The Terrace

Upscale motel in a shopping district
Take advantage of a garden, laundry facilities and a restaurant at The Terrace. Active travellers can enjoy horse riding at this motel. Stay connected with free in-room WiFi.
Other perks at this motel include:
  • Free self-parking
  • Motorhome/coach/lorry parking, express check-out and smoke-free property
  • Luggage storage, barbecues and tour/ticket information
  • Guest reviews speak highly of the helpful staff and walkable location
Room features
All guest rooms at The Terrace have comforts, such as separate sitting areas, in addition to amenities, such as free WiFi and room service. Guests reviews give good marks for the clean rooms at the property.
Other conveniences in all rooms include:
  • Eco-friendly toiletries and hairdryers
  • 32-inch LCD TVs with satellite channels
  • Separate sitting areas, fridges and electric kettles

Languages

Chinese (Mandarin), Dutch, English, Filipino, German, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • A restaurant

Things to do

  • Horseback riding/rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organised tours and activities
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator
  • Room service

More

  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 8 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 25.0 per night.
Cots (infant beds) are available for NZD 25.0 per stay

Payment types at the property

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: NZD 25.0 per stay
  • Rollaway bed fee: NZD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

We should mention

This property does not have any lifts

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Terrace Franz Josef Glacier
Terrace Motel Franz Josef Glacier
Terrace Motel
The Terrace Motel
The Terrace Franz Josef Glacier
The Terrace Motel Franz Josef Glacier

Frequently asked questions

Is The Terrace pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Terrace?

Self-parking is free at this property.

What time is check-in at The Terrace?

Check-in start time: 2 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at The Terrace?

Checkout is at 10 AM. Late checkout is available for a fee (subject to availability).

Where is The Terrace located?

Located in the heart of Franz Josef Glacier, this motel is within a 5-minute walk of Westcoast Wildlife Centre and Te Wahipounamu. Waiho Hot Tubs and Glacier Hot Pools are also within 10 minutes.

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The Terrace Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 360 out of 615 reviews
Rating 8 - Good. 218 out of 615 reviews
Rating 6 - Okay. 28 out of 615 reviews
Rating 4 - Poor. 7 out of 615 reviews
Rating 2 - Terrible. 2 out of 615 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sheana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accomodation with amazing staff, received travel trips prior to arriving.
Stayed 1 night in Apr 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Right next to a great trail hiking system and many convenient restaurants.
Stayed 2 nights in Mar 2025

8/10 Good

Frances

Liked: Cleanliness, amenities, property conditions & facilities
Great room, very comfy bed and fabulous were great. Situated within walking distance on town and restaurants. An easy distance to franz joseph walk/ viewing platform and directly behind hotel are some walks and tunnels. Would highly recommend for anyone a very comfortable stay. Also highly recommend the restaurant next door, Alice May, great food
Stayed 1 night in May 2025

10/10 Excellent

Sulochana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, clean property with solid amenities and very friendly and helpful staff
Stayed 2 nights in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and warm - loved the gas fireplace!
Stayed 1 night in Mar 2025

10/10 Excellent

Colette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the rooms were very clean.
Stayed 1 night in Oct 2024

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay while visiting the glacier(s). The place is clean, well maintained, and walking distance to everything Franz Josef.
Stayed 2 nights in Jan 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Apr 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. The hostess was very friendly. She offered great suggestions for restaurants, which were very walkable from our room.
Stayed 2 nights in Jan 2025

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location in Franz Josef

Rooms are basic in appearance, but seemed to have everything we needed for our one night stay. Was a quiet room too which was good. Hotel was super handy for restaurants and the food store in town.
Stayed 1 night in Feb 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good position

Very convenient, clean motel.
Stayed 1 night in Feb 2025

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Oct 2024

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Franz Joseph Gem

A lovely place to stay, quiet location with clean rooms, friendly helpful staff. We will be back again
Stayed 1 night in Mar 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Motel appears to have been upgraded since our last visit two years ago. Well worth a visit.
Stayed 1 night in Feb 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel that is walking distance to view glow worms
Stayed 2 nights in Dec 2024

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, comfortable and near to plenty of activities
Stayed 3 nights in Jul 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big room and bathroom. Warm, convenient, spotlessly clean, friendly check in. Next door to Alice May restaurant serving good food.
Stayed 1 night in Dec 2024

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location . Very clean for an older style motel .
Stayed 2 nights in Oct 2024

10/10 Excellent

Sunil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfy rooms with clean bathrooms and all amenities especially heater. We enjoyed our stay
Stayed 2 nights in Sep 2024

8/10 Good

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfortable room. Nothing special but served its purpose perfectly well with no failings.
Stayed 1 night in Feb 2025

8/10 Good

Oleg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet property. Convenient location, walking distance to all local attractions. Amazing view of the glacier out of the window.
Stayed 1 night in Dec 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Great little place right near the helicopter tour office.
Stayed 1 night in Jul 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelent location. Very roomy unit.
Stayed 2 nights in Oct 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk to main street of Franz Josef restaurants, cafes, bars and shops.
Stayed 1 night in May 2024

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views, staff great.
Stayed 1 night in Feb 2024