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Reviews of La Quinta Inn & Suites by Wyndham Fredericksburg

2.5 out of 5
La Quinta Inn & Suites by Wyndham Fredericksburg
1465 E Main St, Fredericksburg, TX

Reviews

8.8

Excellent

Rating 10 - Excellent. 587 out of 1001 reviews" "
Rating 8 - Good. 274 out of 1001 reviews" "
Rating 6 - Okay. 79 out of 1001 reviews" "
Rating 4 - Poor. 40 out of 1001 reviews" "
Rating 2 - Terrible. 21 out of 1001 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

JAMES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place - as good as Hampton. Wish it was closer to town (I.e. walking distance).
Stayed 5 nights in Feb 2024
Response from Georgia Borrego on 1 May,2024
Thank you so much for staying with us! We're so glad to hear you enjoyed your stay! We hope to have you again sometime soon!

10/10 Excellent

James, Belton

Stayed 1 night in Apr 2024
Response from Georgia Borrego on 1 May,2024
Thank you so much for staying with us! We're so glad to hear you enjoyed your stay! We hope to have you again sometime soon!

8/10 Good

jesus

Business traveller
Liked: Cleanliness
Disliked: Staff & service
!
Stayed 1 night in Apr 2024
Response from Georgia Borrego on 28 Apr,2024
Dear Jesus,Thank you so much for staying with us and leaving a review! We strive to provide excellent service and we're so happy to hear we achieved that. We hope you'll consider staying with our property again sometime soon!

10/10 Excellent

Jay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff, very quiet!
Stayed 2 nights in Apr 2024
Response from Georgia Borrego on 26 Apr,2024
Dear Jay,Thank you so much for choosing our property to stay at and we're so glad to hear you had an amazing experience! We hope to have you again sometime soon.

8/10 Good

Vale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Apr 2024
Response from Georgia Borrego on 19 Apr,2024
Dear Vale,Thank you so much for staying with us and we are so pleased to hear that you enjoyed your stay! We hope to have you again sometime soon.

2/10 Terrible

Alejandro

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They did not have the room ready, Gave me a new room and then kicked us out of that room the next morning Staff was very unprofessional and threatened us. Next day they apologize and even offer some compensation Honestly very bad experience
Stayed 2 nights in Apr 2024
Response from Georgia on 16 Apr,2024
Dear Alejandro,We deeply regret the unsatisfactory experience you had at our hotel. It does not reflect the high standards we normally adhere to and it was unfair for you to receive anything less that exceptional service. I sincerely apologize for the disappointment and hope that we can make amends in the future, beyond mere compensation.

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
This property was clean and bed very comfortable. The only thing I would comment on are street traffic noise and my room air conditioner., which worked but upon shutting off it continued to hum all night.
Stayed 3 nights in Apr 2024
Response from Georgia Borrego on 14 Apr,2024
Dear Frank,Thank you so much for visiting our property! I do apologize for the road noise, unfortunately being right next to the highway, we have limited resources for quieting the room itself. As for the AC, thank you so much for bringing that to my attention, I will make sure to have maintenance change out the AC completely to ensure there's no extra humming when it's turned off, I do apologize about that as well. I hope we can have you as a guest again soon so that we can give you a fully proper stay. Thank you again for staying with us!

6/10 Okay

James

Travelled with family
Disliked: Property conditions & facilities
Great location. Limited breakfast options. The staff didn’t have name tags, the restrooms in the lobby was dirty. The side entrance door had a broken lock. The room was smaller than expected.
Stayed 1 night in Apr 2024
Response from Georgia Borrego on 14 Apr,2024
Dear James,Thank you so much for bringing these matters to our attention. I will straight away make sure all of our employees have name tags from now on as well as making sure housekeeping is cleaning in the common areas like we are supposed to. Unfortunately for our side door, we have been trying to get someone out here for awhile trying to get it fixed but we've run into some obstacles but I can promise you we are doing our best to fix that as well. I hope soon we can accommodate you again and have all of these issues resolved by then. Again, thank you for bringing these matters to my attention and I hope you have a wonderful day!

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was just right.
Stayed 1 night in Apr 2024

10/10 Excellent

Mike

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, reasonable price
Stayed 2 nights in Apr 2024
Response from Georgia on 5 Apr,2024
We are so happy to hear that you enjoyed your stay with us, and that our location and affordability were particular highlights. We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear. We'd love to welcome you back soon!

10/10 Excellent

Cirilo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast could have been better
Stayed 1 night in Mar 2024
Response from Georgia on 5 Apr,2024
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

6/10 Okay

John

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Carpet in the room and hallways needed cleaning. Take slippers for the room or your feet will stick to the carpet. Maids (the one I tried to talk to) don’t speak English so if you need a towel or something forget about it.
Stayed 2 nights in Apr 2024
Response from Georgia on 5 Apr,2024
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

10/10 Excellent

Candace

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very pleasant.
Stayed 3 nights in Mar 2024

6/10 Okay

Mary

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
A/C was horrible. Construction next door started before 7 am. Won’t stay there again
Stayed 2 nights in Mar 2024
Response from Georgia Borrego on 30 Mar,2024
Dear Valued Guest, thank you for bringing this matter to our attention. We apologize for the inconvenience you experienced due to the AC and Construction issues. This does not reflect our usual standards, and we take your feedback seriously.

10/10 Excellent

Hong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonder breakfast!
Stayed 2 nights in Mar 2024
Response from Georgia Borrego on 25 Mar,2024
Thank you for your stay! We're so glad you enjoyed the Breakfast served here! Please feel free to come stay with us anytime!

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to everything. Friendly fast check-in.
Stayed 1 night in Mar 2024

2/10 Terrible

Alejandro

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible Hotel, very dirty and no room cleaning the first two days.
Stayed 3 nights in Mar 2024

6/10 Okay

Micheal

Stayed 1 night in Mar 2024

8/10 Good

Nery

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Lacie

Travelled with family and small children
Liked: Cleanliness, staff & service
We were able to do slightly earlier check in which was greatly appreciated. I was bummed that the pool was kind of dirty with leaves in it and it was cold. The hot tub (main reason besides price to choose this facility) was not working. The part to repair was supposed to come in while we were there but alas, it was not repaired while we were there. Breakfast was good. Floor was quiet. Would stay there again... but call to confirm the hot tub first. :)
Stayed 2 nights in Mar 2024

4/10 Poor

Billy

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The staff was helpful and friendly. The facilities are much more akin to 79.00 a night versus the 160.00 ish that we paid. The room had a horrible “damp/musty” smell that did not go away the entire 3 night stay we had. The AC also seemed to have trouble cooling the room. The lighting for the room was totally inadequate. We could also hear dogs barking and there were a couple of “tense” moments in the hallway between strangers dogs. We could also hear children jumping around and running up and down the halls… Overall a very poor experience for nearly 600.00 We will not stay here again and would not recommend anyone else stay here either. Oh yeah, the pool was also closed and they didn’t say any about it during the booking, just a sign on the front desk. DO.BETTER. LaQuinta. Absolutely disappointed.
Stayed 3 nights in Mar 2024

10/10 Excellent

Jhulma

Liked: Cleanliness, staff & service, property conditions & facilities
Clean!
Stayed 2 nights in Mar 2024

8/10 Good

Ronald P

Liked: Cleanliness, staff & service, property conditions & facilities
Location was not convenient being on the edge of town, but was quiet, felt safe, and HC parking spaces were provided and located close to entrances.
Stayed 1 night in Mar 2024

10/10 Excellent

Joaquin

Stayed 1 night in Mar 2024

10/10 Excellent

Leah

Liked: Property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Barbara

Stayed 1 night in Feb 2024

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
Close to all attractions
Stayed 1 night in Jan 2024

10/10 Excellent

Jacquelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Jova

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Everything was out of service
Stayed 1 night in Feb 2024

4/10 Poor

Daniel

Travelled with family, Travelled with pets, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Tv remote didn’t work, beds were very old and broken, walls were thin and we heard drunk ladies all night, it smelled like cigarettes, front desk impossible to reach, poor “pet friendly” policies
Stayed 1 night in Feb 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and large rooms.
Stayed 1 night in Feb 2024

4/10 Poor

Marie Angela

Travelled with partner
Disliked: Amenities
Spent four nights at this facility. When we arrived the hot tub was not working or the waffle maker for breakfast. At the end of the stay it still remained the same. Also told the front desk of the 1st morning there that the sink stopper was missing - still missing four days later.
Stayed 4 nights in Jan 2024

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Marilyn

Travelled with partner
Rooms were spacious, clean and comfy. Enjoyed our stay
Stayed 1 night in Jan 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was on our way to another town.
Stayed 1 night in Jan 2024

10/10 Excellent

Matilda

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A+
Great hotel. Clean and comfortable.
Stayed 2 nights in Jan 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
All good.
Stayed 2 nights in Jan 2024

10/10 Excellent

Wyatt

Travelled with family, Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is kind of in the middle of nowhere, but that is no fault of the property itself. Staff was helpful and efficient. The food was very good for a complimentary breakfast.
Stayed 1 night in Jan 2024

6/10 Okay

Steve

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This is an old property, but a lot of effort has gone into keeping it upgraded. Our "suite" was two old rooms renovated into a TV room and bedroom. That's OK: it's being done a lot now. The problem: LOTS of deferred maintenance. Several light bulbs burned out, a cabinet door hanging off its hinges, broken waffle machine. Sweat the details, friends.
Stayed 1 night in Jan 2024

8/10 Good

Scott, Laredo

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the shops
Stayed 1 night in Jan 2024

8/10 Good

guojie

Stayed 1 night in Jan 2024

10/10 Excellent

ling, katy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Toyanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Abby

Travelled with family
Liked: Staff & service, room comfort
Very loud people coming and going. Bathroom was dirty as well As the floors. Food wasn’t warm.
Stayed 4 nights in Jan 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick & friendly check in & check out process. Good location, clean room & definitely appreciate the 12:00 check out time, as I like to sleep in & not feel rushed on trips.
Stayed 1 night in Jan 2024

8/10 Good

Douglas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Accomodations
Very nice facilities. Staff was very welcoming and helpful. Right next door to Walmart so if you forget something. Great location. 5 minutes or so from downtown. Located by Fort Martin Scott and close to Luckenbach. Dog friendly but some owners not very cooperative cleaning up. Dont be one of those guests. Spoils it for rest of us.
Stayed 2 nights in Jan 2024