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"The elevators tank, the rug were so dirty and old. The breakfast was absolutely disgusting. That's why it's included because nobody would pay for that.The shower was gross it was just in the side of the room with no actual doors or barrier and the water when all over the whole bathroom. The front desk person didn't give me a wake-up call that I requested and told me that I was on a list for a shuttle at nine o'clock in the morning and then when I came down in the morning I was told that it was full and I wasn't on there. The only reason I stayed here was because it was close to the airport and I did have an international flight to get to, but I needed to take an uber anyway. Why would you have room thermostats set to 67° with no way of adjusting it. Bad food, dirty, and freezing with staff who don't care."

"I was told after all the time I stayed at the nova they no longer provided toothbrushes. The room service guy know me and bought me a toothbrush with my extra towels. I love the Nova I can’t wait til the rooftop lounge opens up."

"Everything was fine except for the mattress. Terribly soft; left with a very bad backache!"

"Did well"

"I enjoyed staying here. Room was clean and pretty spacious. The breakfast was nothing special your usual stuff. "

"Front desk was very informative to how negotiate getting to JFK airport after checkout."

"Clean room, sheets, towels were a bit snagged but nothing too concerning. Plenty of street parking (metered during some hours) would definitely book again "

"One of the treadmills needed to be serviced."

"The hotel was exactly what we needed for one night in Brooklyn. The room was clean, shower great, and staff very friendly. "