Fresnes Holidays

I had to wait about 40 minutes in the lobby, as per the hotel Expedia has not sent the confirmattion of my room. Luckily there were empty rooms if not I let you imagine. The person in charge in the hotel has called in front of me to expedia to show that the issue was not coming from the hotel but from Expedia.

Excellent location. Great staff! Water splashes from shower but otherwise all great.

Great location for easy walking and metro in and around Paris. The rooms are large, and comfortable and the staff are friendly and helpful

All the staff I interacted with were pleasant and helpful. The hotel was noisy in two ways. It sits on a busy avenue and is not well enough insulated to shut out the noise of the traffic and trains. There was also a strange metallic noise that may come from the elevator which made it difficult to sleep in the early morning. I changed my room and couldn't escape it. The rooms are small and grew rather hot in April, when the building's AC was not yet turned on. The bottom sheet of the beds were not well fitted and rumpled easily. Breakfast was OK, though not spectacular.

There is misleading info on the website. For example there was no games/arcade room as advertised. The staff were friendly and helpful. The room was small but ok for our needs. Facilities to make hot drinks in the room and a fridge would have been preferable. The location of the hotel was excellent as close to an Aldi, bakery and the train station. Only 30mins by train to central Paris. Car park was safe and convenient.