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Reviews of Baymont by Wyndham Galveston

2.5 out of 5
Baymont by Wyndham Galveston
2826 63rd St, Galveston, TX

Reviews

8.6

Excellent

Rating 10 - Excellent. 833 out of 1550 reviews" "
Rating 8 - Good. 428 out of 1550 reviews" "
Rating 6 - Okay. 170 out of 1550 reviews" "
Rating 4 - Poor. 60 out of 1550 reviews" "
Rating 2 - Terrible. 59 out of 1550 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

maxine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Jae on 14 May,2024
Hello and thank you for rating your stay. We hope you enjoyed your time with us and that you choose us again on your next visit to the area.

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service- friendly staff
Stayed 1 night in May 2024
Response from Jae on 12 May,2024
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Galveston. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 Okay

Patricia

Travelled with group
Liked: Staff & service
Disliked: Amenities
We were in for a three night stay and i guess our rooms were not scheduled for cleaning until we checked out. We did ask for more tiwels and washcloths and that is all.we got Our trash cans were over flowing. Alittle care each day would have been appreciated.
Stayed 3 nights in May 2024
Response from Jae on 12 May,2024
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excellent

Raymyrna J

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in May 2024
Response from Jae on 12 May,2024
Thank you so much! We are so glad you enjoyed your stay and look forward to seeing you again soon!

10/10 Excellent

terri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and cleanliness
Stayed 2 nights in Apr 2024
Response from Jae on 11 May,2024
Thank you so much! We are so glad you enjoyed your stay and look forward to seeing you again soon!

8/10 Good

Salvador

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything great, but the breakfast. It’s not breakfast only coffee and bred. The orange juice tasted expired.
Stayed 2 nights in May 2024
Response from Jae on 11 May,2024
Hello and thank you for taking the time to leave us a review. We're sorry that you didn't enjoy our continental breakfast. However, It's great to know that you enjoyed your overall stay and we look forward to seeing you again soon!

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
It is a hidden gem
Stayed 2 nights in Apr 2024
Response from Jae on 11 May,2024
Hello and thank you for taking the time to leave us a review. We're delighted to know that you enjoyed your time with us and we hope you choose us again in the future on your next visit to the area.

10/10 Excellent

Lorie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay. The hotel was near everything we wanted to do.
Stayed 1 night in Apr 2024
Response from Baymont on 9 May,2024
Hello Lorie, Thank you for staying with us at Baymont By Wyndham. It is great to hear that you liked our friendly, helpful services and that your room was clean and comfortable. We look forward to seeing you again in the future.

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a late check in (11:30pm). Front desk person was friendly and very accommodating. Will recommend property to fellow cruisers
Stayed 1 night in May 2024
Response from Jae on 6 May,2024
Hello and thank you for staying with us at Baymont by Wyndham Galveston and taking the time to leave us a review. We're delighted that you enjoyed your stay and hope to see you again on your next trip to the area.

10/10 Excellent

Jana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean, comfortable and priced right! I had no complaints for this hotel, which is a first for me! Will stay there again!
Stayed 2 nights in May 2024
Response from Jae on 6 May,2024
Hello and thank you for taking the time to leave us a review. We're glad that you enjoyed your time with us and that we met your expectations. Hope to see you again soon!

10/10 Excellent

Margaret

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Apr 2024
Response from Jae on 5 May,2024
Thank you so much! We are so glad you enjoyed your stay and look forward to seeing you again soon!

6/10 Okay

Jayanna

Business traveller
The property was okay and acceptable
Stayed 5 nights in Apr 2024
Response from Jae on 4 May,2024
Thank you for taking the time to leave us a review. We're delighted to know that you enjoyed your time with us. We hope you choose us again in the future and give us a chance to build on our positives and provide a better experience and stay. Hope to see you soon!

10/10 Excellent

Hazel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine with the hotel
Stayed 1 night in May 2024
Response from Jae on 4 May,2024
Thank you so much! We are so glad you enjoyed your stay and look forward to seeing you again soon!

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Jae on 5 May,2024
Thank you for rating your stay. We're glad that you enjoyed your time with us and hope to see you again in the future.

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Jae on 5 May,2024
Hello and thank you for rating your stay. We're delighted to know that you enjoyed your time with us. Hope to see you again soon!

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, accommodating front desk personal, and clean rooms. What more could one want!
Stayed 1 night in Apr 2024
Response from Jae on 4 May,2024
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Galveston. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Emily

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place to stay. Very friendly staff and clean. Walking distance from the beach. Will be backin the future!
Stayed 1 night in Apr 2024
Response from Jae on 30 Apr,2024
Hello and thank you for taking the time to leave us a review. It's great to know that you enjoyed your stay and we look forward to seeing you again soon!

10/10 Excellent

Latrisha

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Allowed us to check in early. Thank you for the free toothbrush also! Breakfast is just carbs so be ready for that.
Stayed 1 night in Apr 2024
Response from Jae on 30 Apr,2024
Hello and thank you for taking the time to leave us a review. It's great to know that you enjoyed your time with us and we were happy to help with the early check-in. Hope to see you again soon!

8/10 Good

Prince Paul Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Comvenient, walkable and easy parking
Stayed 1 night in Apr 2024
Response from Jae on 30 Apr,2024
Hello and thank you for taking the time to leave us a review. We hope you enjoyed your stay and we look forward to welcoming you back in the future on your next visit to the area. Hope to see you soon!

10/10 Excellent

Roger

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay.
Stayed 2 nights in Apr 2024
Response from Jae on 29 Apr,2024
Hello and thank you for leaving us a review. It's always a pleasure to receive positive feedback and we hope to welcome you again soon!

10/10 Excellent

LORALEA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great excellent service from Marisol day shift Monica mid shift an Sooma night shift all were professional an friendly an very helpful Great associates that are n asset to the Baymont organization. Thank you these three need special recognition
Stayed 2 nights in Apr 2024
Response from Jae on 27 Apr,2024
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Galveston. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Kwame

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great! Our room was perfect and had a balcony with a good view of the water.
Stayed 1 night in Apr 2024
Response from Jae on 26 Apr,2024
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Galveston. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here several times always clean and well managed.
Stayed 1 night in Apr 2024
Response from Jae on 26 Apr,2024
Thank you so much! We are so glad you enjoyed your stay and look forward to seeing you again soon!

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk folks were great.
Stayed 1 night in Apr 2024
Response from Jae on 26 Apr,2024
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Galveston. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Public areas
Stayed 1 night in Apr 2024
Response from Jae on 26 Apr,2024
Hello and thank you for taking the time to leave us a review. We're happy that you enjoyed your stay and we hope to see you again soon.

10/10 Excellent

Chantell

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean place the staff was very nice and helpful great place to stay will come back
Stayed 1 night in Apr 2024
Response from Jae on 26 Apr,2024
Thank you for staying with us at Baymont By Wyndham. It is great to hear that you liked our friendly, helpful services and that your room was clean and comfortable. We look forward to seeing you again in the future.

6/10 Okay

Tracy

It was chill and comfortable
Stayed 1 night in Apr 2024
Response from Jae on 26 Apr,2024
Thank you so much! We are so glad you enjoyed your stay and look forward to seeing you again soon!

10/10 Excellent

Karin

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful clean big rooms. The staff were awesome. They watched our luggage so we could go eat after our cruise and we got in to our rooms early. So clean. I will always choose to stay here. Wonderful experience.
Stayed 1 night in Apr 2024
Response from Jae on 26 Apr,2024
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Galveston. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Roy

Travelled with family
Liked: Amenities, property conditions & facilities
Nice place!
Stayed 1 night in Apr 2024
Response from Jae on 22 Apr,2024
Hello and thank you for taking the time to leave us a review. We're happy that you enjoyed your time with us and we look forward to seeing you again soon!

10/10 Excellent

Cordelia

Travelled with partner
Liked: Amenities
The room smells musty but I attribute that to being at sea level.
Stayed 1 night in Apr 2024
Response from Jae on 22 Apr,2024
Thank you so much for taking the time to leave us a review. We sincerely apologize for any inconvenience or less-than-perfect experiences you encountered during your stay. However, we're truly delighted to hear that overall, you enjoyed your time with us. Your feedback is invaluable to us as we continuously strive to improve our services. We genuinely hope to have the opportunity to welcome you back soon and provide you with an even better experience. Thank you again for your support

10/10 Excellent

Nicolette

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very professional and kind during checkin, super helpful
Stayed 1 night in Apr 2024
Response from Jae on 22 Apr,2024
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Galveston. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Derek

Stayed 1 night in Apr 2024
Response from Jae on 11 May,2024
Hello and thank you for rating your stay. We hope you enjoyed your time with us and we look forward to seeing you again in the future.

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great for our needs!
Stayed 2 nights in Apr 2024
Response from Jae on 20 Apr,2024
Thank you for taking the time to leave us a review. We're delighted to know that we met your expectations and also hope that you choose us again in the future. Hope to see you soon!

10/10 Excellent

Louisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was in walking distance.
Stayed 2 nights in Mar 2024
Response from Jae on 20 Apr,2024
Hello and thank you for taking the time to leave us a review. We're delighted that you enjoyed your time with us and and we hope to welcome you back soon!

10/10 Excellent

Louisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shopping and eating places.
Stayed 2 nights in Apr 2024
Response from Jae on 20 Apr,2024
Hello and thank you for taking the time to leave us a review. We're glad you enjoyed your stay and hope you choose us again on your visit to Galveston. Looking forward to see you again soon!

6/10 Okay

Sean

Travelled with partner
Liked: Staff & service
Location is great! Noise from construction was not! Breakfast was minimal! Rooms for the price are good but spartan. Elevator needs repair!
Stayed 2 nights in Apr 2024
Response from Jae on 20 Apr,2024
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future and we thank you for your patience with the construction going on around us. Hopefully they'll be done soon. We hope you will come back and see us again in the future so that we can build on our positives and provide a great experience. Hope to see you soon.

10/10 Excellent

Summer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. Very quiet. Large room!
Stayed 4 nights in Apr 2024
Response from Jae on 20 Apr,2024
Thank you so much! We are so glad you enjoyed your stay and look forward to seeing you again soon!

10/10 Excellent

Lakimverly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and Close to the Beach very clean and just a nice spot to make a pit stop at….
Stayed 1 night in Apr 2024
Response from Manager on 18 Apr,2024
Thank you very much for taking the time to provide us with your review, we appreciate all the comments and the great rating provided for our property. We appreciate your business and hope to serve you in the near future, thank you again for choosing Baymont.

6/10 Okay

Amy

Balcony was nice to have but was not able to see the water like the description stated. They did call and allow early check-in which was nice. Convenient location
Stayed 1 night in Apr 2024
Response from Jae on 16 Apr,2024
"Thank you so much for taking the time to leave us a review! We truly appreciate your feedback. We wanted to clarify that while we do offer specific room types with ocean views, it seems there might have been a misunderstanding regarding the room you booked. We apologize for any confusion or inconvenience this may have caused.Nevertheless, we hope that you enjoyed your overall stay with us. Your satisfaction is our priority, and we're committed to ensuring that your future experiences meet your expectations. We hope to have the opportunity to welcome you back soon, and please don't hesitate to reach out if there's anything we can do to enhance your next stay. Thank you again for choosing us!"

10/10 Excellent

Kelsey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room, clean, key card didn't work at first but was replaced promptly Definitely the place to stay if you love seagulls!
Stayed 1 night in Apr 2024
Response from Jae on 16 Apr,2024
Hello and thank you for taking the time to leave us a review. We're happy to know that you enjoyed your time with us and we hope to see you again soon.

10/10 Excellent

April

Stayed 2 nights in Apr 2024
Response from Jae on 5 May,2024
Thank you for taking the time to rate your stay. It's great to know that you enjoyed your time with us and hope you choose us again in the future.

10/10 Excellent

Joan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a view of the Gulf of Mexico from our balcony. Beach was almost across the street.
Stayed 2 nights in Apr 2024
Response from Manager on 18 Apr,2024
Thank you for taking the time to provide us with your review, we appreciate all your comments.

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was well located to the cruise port.
Stayed 1 night in Apr 2024
Response from Jae on 14 Apr,2024
Hello and thank you for taking the time to leave us a review. We hope you enjoyed your stay and we look forward to seeing you again soon!

6/10 Okay

lawrence, Arlington

Travelled with partner
Good location.. short walk to beach and public transportation
Stayed 2 nights in Apr 2024
Response from Jae on 14 Apr,2024
Hello and thank you for taking the time to leave us a review. We hope you enjoyed your stay and look forward to seeing you again in the future.

10/10 Excellent

robin

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Jae on 12 Apr,2024
Hello and thank you for taking the time to rate your stay. We're delighted to know that you enjoyed your time with us and we look forward to seeing you again soon!

8/10 Good

Emma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great and comfortable. The only issue we had, not the facilities fault, with the stay was the construction outside the room starting at 8am.
Stayed 1 night in Apr 2024
Response from Jae on 12 Apr,2024
Thank you for taking the time to leave us a review. We thank you for your patience with the construction going on around our facility and we hope you come back to see us again on your next visit to the area. Hope to see you soon!

10/10 Excellent

Claudia, Katy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpio fui para quedarme por el di. De semana de Mardi Gras en Galveston el desayuno bueno fresco el personal siempre manteo las áreas del breakfast limpio y el personal de la recepción muy amable a pesar que había bastante personas la atención fue excelente
Stayed 1 night in Feb 2024
Response from Jay on 14 Apr,2024
Hola Claudia, Muchisimas gracias por tu resena. Estamos contentos que hayas disfrutado de tu estadia. Fue un placer atenderle. Esperamos vuelvas pronto.

4/10 Poor

Kelsey

Stayed 1 night in Apr 2024
Response from Jae on 4 May,2024
Hello and thank you for taking the time to rate your stay. We regret that we didn't meet your expectations and hope that you choose us again in the future for a better stay and experience.

4/10 Poor

Martha

Liked: Cleanliness
Stayed 3 nights in Mar 2024
Response from Jae on 12 Apr,2024
Hello and thank you for rating your stay with us. We're sorry that we didn't meet you're expectations. However, we do hope you give us another chance to offer a superior experience and a better stay. Hope to see you again soon!

6/10 Okay

Douglas, Beaumont

Travelled with family, Business traveller
Originally, we were let into our room prior to check in, yet my wife was told that there was a parking restriction of one car per room. Later that evening, the staff said the previous clerk was mistaking and gave us an additional parking spot. Also, the air conditioning compressor was very loud when it kicked in. A good night's sleep wasn't possible.
Stayed 1 night in Apr 2024
Response from Jae on 9 Apr,2024
Hello and thank you for taking the time to leave a review. We are sorry to hear of your experience. We hope you select us again for your next stay and a better experience.