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Reviews of WelcomHeritage Denzong Regency

4 out of 5
WelcomHeritage Denzong Regency
Cherry Banks, Opp. Raj Bhawan, Gangtok, Sikkim

Reviews

8.6

Excellent

Rating 10 - Excellent. 5 out of 12 reviews" "
Rating 8 - Good. 5 out of 12 reviews" "
Rating 6 - Okay. 2 out of 12 reviews" "
Rating 4 - Poor. 0 out of 12 reviews" "
Rating 2 - Terrible. 0 out of 12 reviews" "

8.8/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time stay at Denzong Regency. We have enjoyed our stay on both the occasions. This is the kind of hotel you want to stay when away from home. Comfy bed, clean bathroom and spacious room. Most of all the view is breathtaking. Beautiful big panoramic windows facing the garden. The front desk staff who checked us in a very friendly and efficient. We will be back!!!
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
This property is well located close to the city centre and has picturesque views from it . Rooms were spacious . The WiFi connection was very slow and phone was out of order . The entrance access to hotel was narrow and construction was going on which we were not informed when booking. Also the website did not specify that a special permit called the ILP ( inner line permit) is needed by all foreigners before they check in on top of their visa . Please correct the information on your website please. Thanks
Stayed 2 nights in Oct 2019

10/10 Excellent

Abhijit

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent experience
Excellent Experience . Located slightly away from the crowded city . Very good ambience and breathtaking view of the valley below . Cordial and helpful staff ..
Stayed 1 night in Mar 2018

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big spacious room, Well decorated..Good food, Awesome location on mountains with clouds floating around.
Stayed 1 night in Feb 2018

8/10 Good

Gulab Mohan, New Delhi

Liked: Cleanliness, staff & service, room comfort
Good inside city and visit to market is nearby..
It is nice heritage hotel. Hot water supply in bathroom is limited or interrupted. It is not informed while checking n find difficulty while hot water supply stops. Location is good and good view surround. Staff is very friendly n cooperative.
Stayed 3 nights in Oct 2017

10/10 Excellent

Mr Subhash T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel with good location and lovely views
Stayed 3 nights in Aug 2017

10/10 Excellent

Sanford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful views and beautiful dining
This is a lovely property with good amenities and attentive staff. High quality and high standards.

8/10 Good

Lisa, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perched in a great spot
The hotel is kept clean and the staff is attentive and helped us quickly and efficiently when any need arose. The position of the hotel on the corner of a bend and side of hill is perfect for enjoying the view of the mountains if they are visible during your visit. The buffet breakfast was less than average and the capacity of the water heaters in the room did not allow for more than a five minute shower for one person before needing 40 minutes to heat up again.

8/10 Good

Naresh Malhotra, Bangalore

Liked: Cleanliness, staff & service, room comfort
Great location and very friendly staff
Enjoyed the experience.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Perfect weekend resort
Breakfast was strictly ok. Chef was kind enough to customise the food as per our taste There is no indoor games or spa or massage in d resort Front desk could not verify our booking done with hotels.com It was troublesome to get the matter resolved

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Perfect destination for weekend break
Our stay was pleasant. However we faced two problems Breakfast was not upto the mark. However the chef was kind enough to customise food as per our taste When we checked in and till our total duration reception asked us to pay room tariff. Since they had not received money from hotels.com Which was shocking

6/10 Okay

Bhavin, Mumbai, India

Liked: Cleanliness
Average hotel
The good - the staff is friendly, the food is acceptable, the location is almost in the centre of the city. The bad - the staff is not up to the mark in services, the rooms are dated and most importantly, the hotel is geared up to dealing mainly with large groups mainly from Gujarat, which puts individual travelers at a disadvantage with respect to room cleaning, buffet breakfast, etc. The staff tries hard, but is hampered by lack of training and comparison with benchmarks. Five years back, this hotel would have been considered very good, but today, it's just average.