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Reviews of Yellowstone River Suites

3.5 out of 5
Yellowstone River Suites
220 Spring Street, Gardiner, MT

Reviews

7.6

Good

Rating 10 - Excellent. 54 out of 147 reviews" "
Rating 8 - Good. 43 out of 147 reviews" "
Rating 6 - Okay. 29 out of 147 reviews" "
Rating 4 - Poor. 13 out of 147 reviews" "
Rating 2 - Terrible. 8 out of 147 reviews" "

8.2/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

4/10 Poor

Red Rock

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not good
I were not impressed with the two nights we stayed at this hotel/ river suits. The check in room is under some stairs. You walk right into an office. Staff was nothing more than they needed to be: Not a warm welcome. We felt that the pictures the property advertised with with does not match the reality of what you get. - Rooms were not clean. Dust and spots - Beds were small. Sofa bed was terrible and unusable to sleep in. - bathroom were small and not very inviting. The list goes on.
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service, amenities
Was to have a kitchen, but no stove or glasses. No toaster
Stayed 2 nights in Sep 2019

2/10 Terrible

Verified traveller

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t like anything it was dirty . Place stunk like mold and dirty
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location was excellent, lots of soace, separate bedroom
Stayed 3 nights in Sep 2019

8/10 Good

Teri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice deck
The road to get to hotel was terrible, but the room and view of river were nice. We had elk 10 feet from our deck! Hard to find office to check in. A little pricey for area.
Stayed 2 nights in Sep 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Bed springs coming through, filthy carpet, outdoor rugs INSIDE trying to hide carpet, tv ok, bathroom just ok, but EVERYTHING else was horrible. No parking, teenager taking care of tiny hidden office & just a waste of a lot of money. The bedroom had about a foot of room all the way around the bed!
Stayed 2 nights in Sep 2019

6/10 Okay

Mike, Wauwatosa, Wisconsin

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
When checking in a tour showing how The TV works, explain the washer and dryer, how to open the window in the kitchen. The front door should have a screen for air. The air conditioner in the bedroom is under powered. It can not cool the complete unit. The renter should not have to waste time figuring how things work.
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and the view were wonderful!!! There was a lack of parking, and I had to back in to a lane beside the cabins, which was awkward. There was even a No Parking sign, but was told to park there. The hide a bed was very uncomfortable, and I had to ask for sheets for it. There was no toaster, dishwasher detergent, or dishtowels. We managed without, but would have appreciated them. Overall, it was a wonderful stay!!!
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveller

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
The office was very hard to find. Directions not clear. And the bed was NOT a queen as advertised. Disappointing.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness
Good location but cabin was dated.
The cabin we were in does face the river and is central to the area with shops and restaurants close by. You can walk everywhere. Our cabin was dated, cluttered and worn looking. Service was fine. You couldn’t sit on the deck because of all the bugs on the river bank in the evenings. Found dirty items when we used the pullout.
Stayed 2 nights in Aug 2019

10/10 Excellent

Alannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cabin on the river
Sitting on the deck of our riverside cabin overlooking the Gardiner River was a real treat. Located about 100 meters from our front door was the Bar and Grill restaurant. Great meals excellent views and friendly staff. Best of all we did not have to uber home. The cabins were well appointed if somewhat short on kitchen appliances.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nicely located near main strip. Excellent scenery. Bathroom, unfortunately was way too small for even 2 people, let alone 3, and lighting could have been better. Minimal plugs and placement of furniture was off. Hard to see the television.
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the river view! It was a great place to stay.
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view of the river is amazing. Very peaceful. Most of the property was clean but there were not sheets for the roll away bed and the dishes, etc were not put away. Other than that, this property is a great place to stay.
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great location (proximity to Yellow stone) and walking to the restaurants and shops in Gardiner, MT but we were put in a lower level unit with only one outside chair so hanging out outside was not an option to enjoy the evening after a day of driving in Yellowstone
Stayed 2 nights in Jul 2019

8/10 Good

Trung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Had a very hard time locating office. No address was visible. Office is in different location from cabin. I was worried about reservation when we Were driving around as area kind of run down; but it turned out fine, cabin very nice, above river, even washer an dryer; also, staff was very nice
Stayed 2 nights in Jul 2019

6/10 Okay

AmericanTejano, Austin

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Excellent view of Yellowstone River on Cabin #1 patio. Superior kitchen facilities. Good nostalgic displays on walls and cabinets. Custer’s last stand painting is unnecessary. There’s a hole in the bathroom next to a cleaning room. Placed a tissue. The outdoor patio is cool and pleasant. Easy access to door. Rude staff on restaurant next door. It’s more of a bar than anything else.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a cabin. For the price we paid, i expected something better at least expected it in the better area. it looks old from outside and the area is a little ,Inside it looks nice and clean, this cabin has everything you need ( full kitchen and laundry)., owner is very nice and friendly, he let us to check in early.
Stayed 4 nights in Jul 2019

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
It was amazing. The room was so comfortable!
Stayed 1 night in Jul 2019

6/10 Okay

MELINDA

Liked: Cleanliness
Picture of room different than what we had.Deck was nice. Tiny shower.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location just by the North Yellowstone entrance. The cabins are spacious and clean abd the staff were very nice. The only thing to note is that check-in is only available for a short window (4 pm until 830 pm).
Stayed 2 nights in Jun 2019

8/10 Good

Michael, MN

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
loved the river! great place to stay if touring Yellowstone Park.
Stayed 4 nights in Jun 2019

6/10 Okay

James, Chicago

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Nice location on the river, but parking lot is loose gravel and you can’t park near your unit. You have to carry your bags to your cabin, can’t pull thru rocks. Seems like there was only parking for 4 cars and there were at least 6 units. We had to ask for clean towels and garbage removal one of our 2 days.
Stayed 3 nights in Jun 2019

10/10 Excellent

jtpdx

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The atmosphere and location of this rental were excellent, very western, and near a fabulous river-side restaurant/beer place. It was cozy, not luxurious by any means, but nice, well-kept, and pleasant. The reception staff were professional and friendly. Excellent value.
Stayed 1 night in Jun 2019

8/10 Good

Jim, Largo FL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really a nice spot for going in and out of Yellowstone. Comfortable and a great spot on the river.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Jun 2019

2/10 Terrible

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Over charged. Won't answer phone. Travel company tried won't answer their calls either.
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Travelled with group
Disliked: Amenities, property conditions & facilities
kitchen with no toaster..shower curtain did not keep water in shower due to wonky showerhead. no hairdryer. I had to ask for one and was given a wallmounted one in a box! They said they come in daily to remove trash and redresh towels but they didnt. Parking was an issue. place was extremely hot inside..had to run window airconditioner unit in bedroom all night to stay cool
Stayed 2 nights in Jun 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service
Couldn't get a response for more than a month on changing the reservation contacting the property directly and through Orbitz customer service.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in May 2019

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid
Don’t stay in Gardiner no matter what. Not safe, not clean, not what you should be getting for the price
Stayed 3 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2018

10/10 Excellent

Babs, Utah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only thing wrong was the heater didn't work. They did provide a space heater.
Stayed 3 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice view of Yellowstone river, close to north entrance of park. Cabin is new and clean.
Stayed 2 nights in Sep 2018

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For 3 nights
A very pleasant surprise at the end of the lumpy driveway. Follow directions to the main office and they will show you where to park. Don't use the address of your cabin or you will feel lost, as we did. Turned out to be a gem on the river! And the restaurant right next door may look odd, but we were served 2 amazing dinners there. It is associated with the motel/cabins.
Stayed 3 nights in Sep 2018
Response from Alex on 30 Sept,2018
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
They advertise as suites but we had a room with couch in poor condition, bed, bathroom sink, and kitchen all in the same room. The toilet and shower had a separate room. The shower was incredibly small for a 5'2 person and I am not heavy. The sink in the 1 room had NO light over it so anything other than washing your hands it was hard to see. They should put a light over the mirror and anchor it so it doesn't pull off when you are trying to open it's door.
Stayed 4 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

2/10 Terrible

Margaret

No phone in the room, no toaster, nothing to cook on except a microwave. On checkout day we left the room to buy something at the store at 8;30 A.M. AND CAME BACK AROUNG 9;39 to find someone in the room. Checkout is 10:00. I went in the room and our new coolers were gone, me mothers medication thrown out with other items. I asked for our coolers and followed the cleaner where they were and some guy said how are you and I said pissed and he said why. I told him about this and he said their foreiners and they don't understand. Well someone told him to go in there. Also one of our gatorades was missing and the cleaner was the one to go find it up in the office. Glad our food hadn't been thrown out. Very poor way to treat people. Also when we booked we didn't know to get to the cabins it was all rocks. My mother is 91 and handicapped so she couldn't walk on the rocks. We asked to be changed to a different room and they did, but offered no difference in price. Very disgusted with the way things were handled. Will never use this place again or tell any of our friends to stay there.
Stayed 2 nights in Jul 2018

4/10 Poor

Natalie, San francisco

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
View of the conico station and way over priced. Don’t book this!
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Nice location away from touristy area
Stayed 2 nights in Aug 2018

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was great- great view of the river. Had a great time.
Stayed 5 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yellowstone stop.
Great stay. The suite was in great shape and well taken care of. The flies from the river kept us off the deck with a great view in the evenings. They should be gone soon.we had a great two days exploring Yellowstone and a great place to spend the nights.
Stayed 2 nights in Jul 2018

8/10 Good

Jana, Ks

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Jul 2018

6/10 Okay

Jo, Kansas City

close to yellowstone
We picked this cabin since it was on the river and very close to the entrance to Yellowstone. It worked fine for us as we spent almost all of our time in the park. Pros- on the river,close to restaurants and shops; keyless entry (you enter a code to unlock) Cons- mattress needs to be replaced; tiny bathroom; curtains don't fully cover windows in bedroom and no curtains in kitchen/living area; parking was difficult to find (only 3 spaces for the river cabins which were full both nights we returned)
Stayed 2 nights in Jul 2018

10/10 Excellent

Suzi, new jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On the river
Very nice view of river. Spacious and enjoyed the river view . The nearby saloon had great food and cool atmosphere. Would stay here again. Only tip to owner is to install a toilet paper holder in bathroom.
Stayed 2 nights in Jun 2018
Response from Alex on 21 Jul,2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right on the river.
Check in is the Yellowstone Condo Suites - in front of the Property. Very small bathrooms with the sink outside. Very romantic and cute units.
Stayed 1 night in Jun 2018
Response from Alex on 25 Jun,2018
Thank you for staying with us, we appreciate your feedback!