Find Hotels in Gatlinburg - Pigeon Forge with Complimentary Breakfast from S$87

"Wall paper coming down. Everything else great!"

"The room was subpar. Our faucet broke and they took forever to fix it and kept my kids and myself awake until 11:00pm fixing it. "

"Room was nice and clean. Beds were super comfortable. Water park was clean and fun! Staff was always friendly "

"The outdoor stairways had discarded food on almost every landing. Our room had ants (crawling on my legs while I was in bed). And in the bathroom and counters. They did move us to another room. It is close to Dollywood. Probably wouldn't stay again. "

"The price and location were great, but was disappointed to see roaches in my bathroom!"

"Completely exceeded expectations. Very clean. Very nice property and employees. Definitely will come back."

"We had a problem when we initially checked into our room. Jeremy, at the front desk was a true professional, he handled it, changed our room and provided a small gift. The hotel itself is a 10/10 it is clean, has activities, has time saver bands for the park, and the staff rule. Shout out as well to the ladies in the quick service location, I remembered a lady for a previous trip, with brown hair a little bit older she said she had been there for close to seven years. Everyone in the QSR restaurant worked incredibly hard. It was Spring Break and they were slammed. We extended a day, it’s really one of the best hotels in the world. The only spot that needs immediate improvement was Song and Hearth, the buffet was just average. They changed from Prime Rib, to oven roasted Turkey. For a family of four it was 185.00, The food was definitely not worth half of that price. Eat somewhere else, the buffet is also not that kid friendly, and the food was old, the pizzas looked like the had sat for a while, and the salad bar is an afterthought with just mixed greens and 3 dressings. The rest of the experience was incredible. Will return for a fourth time. Also, it seems their elevators are under constant repair, which creates many problems for guests. Upgrade or fix the elevators. "

"Although the room was a pretty straightforward, no frills set up, it was clean & the bed was comfortable. I loved the 24-hour access to the pool and hot tub. We came in about 3:00 in the morning and I was able to relax after driving all day in the hot tub which was great. The concept of the nightly movie over the pool was really cool, though we found it far too crowded to be enjoyable to go down and get in the water. And I will say that after everyone got out the water was off the oil slick looking and kind of nasty so I didn't want in after that. But I was pleasantly surprised to find that the next morning when I went down they had actually just refilled the jacuzzi with fresh water. Overall, I was pretty please with this property."

"the only complaint was the pool was out of service love the view staff and cleanliness"