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Guest reviews

4.3 out of 5 Excellent
991 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

Free WiFi
Pet Friendly
Air conditioning
Restaurant
Kitchen
Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Map

Explore the area

Popular LocationBalexert4 min walk
Popular LocationCentre International de Conferences Geneve3 min drive
Popular LocationPalexpo4 min drive
AirportGeneva (GVA-Cointrin Intl.)4 min drive

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  • Family Suite, Multiple Beds

    4.8/5 guest room rating

    Room amenities

    • 30 sq m
    • Sleeps 4
    More detailsFamily Suite, Multiple Beds
  • Executive Suite, Multiple Beds

    5/5 guest room rating

    Room amenities

    • 30 sq m
    • Sleeps 3
    More detailsExecutive Suite, Multiple Beds
  • Superior Suite, Multiple Beds

    4.6/5 guest room rating

    Room amenities

    • 30 sq m
    • Sleeps 3
    More detailsSuperior Suite, Multiple Beds
4.3
Excellent
5 - Excellent
462
4 - Good
410
3 - Okay
82
2 - Poor
25
1 - Terrible
12

4.6/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

3/5 Okay

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Sad face IconDisliked: Room comfort
noisy
Noisy as I was allocated a ground floor room about 10m from the bar area!
Stayed 2 nights in Feb 2020

2/5 Poor

Travelled with family
Happy face iconLiked: Cleanliness
Sad face IconDisliked: Staff & service, property conditions & facilities
Bad smell and slow elevators
Bathroom very odd. Toilet area like plane bathroom. Shower area had swing doors with holes in the panels. Room had terrible smell - like sewer gas. Kept window open so plane noise high. Elevators not reliable si most guests gave up and used stairs.
Stayed 2 nights in Jan 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
PERFECT LOCATION TO GENEVA CENTRE & AIRPORT
We booked this hotel very last minute due to our cancelled flight returning to London. We decided to make the most of our holiday (to the alps) stopping in Geneva close to the airport for our early morning flight home. On the day of a arrival we headed to the centre to explore & experience the breathtaking Christmas market. The staff were most helpful instructing us with information on the trams and giving us maps to follow - making the whole process of travelling abroad easy with the help of the superb staff. I would recommend to anyone wishing to stay in Geneva on a city trip, so accessible to everything with the added bonus of a fantastic mall opposite.
Stayed 1 night in Dec 2019

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