Hi Leanne Thank you very much for your review. We are glad you enjoyed your stay with us and we look forward to your return.

Thank you Paige for leaving a review and we are glad that overall your stay at Kygunaya was good, sorry that you had to wait for the manager as we was a little short staffed as we was on our annual holiday ourselves, hope to see you again someday back on Gili Air

Mr Taja We are very saddened by your low review of our place. The sheets are almost brand new and clean on the day of your arrival but i am not sure what happened to them overnight because when our staff came to clean in the morning the sheets had a large purple stain on them as thou dye running from new clothes this also was apparent in the bathroom on the towels and even on the walls. Our staff changed all the towels and sheets , we hope we can remove all these stains on the white linen. Our staff were there to greet you and explain everything and if you needed anything there was a free phone there to call staff. This is a Villa accomodation and not like a Hotel where staff are on hand all the time, we feel that customers need their privacy. We are very sorry that it did not meet your needs and we are still puzzled by the colour of our sheets now.

Hi We hope overall your stay was fine We can only go on a translation for your review towels are changed every other day and we do not have a reception area because KyGunAya is a Villa and not a hotel. We are sorry you had to wait 30 minutes for your breakfast but our breakfast times are 7.30 - 11.00 Our staff are generally only there in the mornings to clean the rooms and we feel our guests would not like our staff there all day to impose on their privacy. We also hoped you enjoyed the rest of Gili Air Yours KyGunAya Villa