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"We would like to special thanks to manager on duty Nadia for her help in retrieving our forgotten items. She went above and beyond her duties. Hotel staff were helpful and co-operative. "

"Super easy parking. Super fast check-in and checkout. Apartment was well-designed and had everything we needed. Comfortable bed and sheets, walk-in shower, well-equipped kitchen, in-unit washer/dryer, and extra towels provided by default. Super close to supermarkets. Easily our favorite stay on South Island. "

"The manager was very good and did all the changes - the rooms were very clean and delivery of fruits. Breakfast was great with many menu options"

"Well located with friendly and helpful staff. An easy stroll to all that Queenstown has to offer, with a great view from the top deck."

"Staff was very warm and welcoming "

"Great option for staying in Queenstown. Location is great as it’s close to the city core but very quiet. We stayed in a cabin unit and had everything we needed for the stay in the unit. The only 2 things we disliked was how small the bathroom sink was, and how tight the parking area was. Other than that, we had a nice stay at Pinewood. "

"Reception staff were really helpful when we turned up having failed to get into the property we were booked into. We booked through Expedia while at the reception desk after they confirmed that the room (the only room available) could be changed to a twin. As there was no one else available, the reception staff went to make the change themselves. Room was clean and as described with views of lake and mountains."

"Yes"

"Very well equipped and clean room."