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Reviews of The Julietta House

2.5 out of 5
The Julietta House
84 Prospect St, Gloucester, MA

Reviews

8.8

Excellent

Rating 10 - Excellent. 7 out of 9 reviews" "
Rating 8 - Good. 0 out of 9 reviews" "
Rating 6 - Okay. 1 out of 9 reviews" "
Rating 4 - Poor. 0 out of 9 reviews" "
Rating 2 - Terrible. 1 out of 9 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

6.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely captain's house close to downtown restaurants and shops
Stayed 3 nights in Mar 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Oct 2019
Response from Susan, The Julietta House on 31 Oct,2019
Thank you!!

2/10 Terrible

Tobin

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Something Fishy in Gloucester
Owner sold my room to someone else and moved me to her teenage daughter's offline attic room without amenities - no wifi password, no guest package, no city view, no hairdryer, shared bath. To make matters worse she told me she couldn't move her other guests who were already checked in - and that was not true. She also said her Expedia/Hotels.com guests did not pay enough to justify refusing another full fare customer. The house itself was okay - not great - but the treatment by both the owner and hotels.com was disappointing. They offered to book me in a motel 25 miles away. No discount. No peace offering. Just continuous reiteration that I was so lucky to have any room in her property. Not what one expects from the hospitality industry. I do not recommend Julietta House. And I will not book through Hotels.com again.
Not yet checked in guests to the room I booked and paid for 6 months ago
Teenage chalkboard angst around entire "room" in attic
Stayed 2 nights in Aug 2019

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place
Stayed 7 nights in Aug 2019
Response from Susan on 22 Aug,2019
Judy, Thank you for the positive review. We try very hard to offer something a little different. Quiet and peaceful in the middle of everything. Glad you enjoyed it.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Walking distance to everything but the beach, restaurants, docks, and pubs all close by.
Stayed 2 nights in Jul 2019
Response from Susan on 22 Aug,2019
Thank you for your review. Hard to know what didn't work for you. But, thanks again, for your stay.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional, extraordinary experience. Sue outdid herself and came to our rescue. Very accommodating and highly informative with suggestions in the area.
Stayed 3 nights in Feb 2019
Response from Susan on 27 Feb,2019
Wow. I"m so grateful for your visit. Glad you were happy here.

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hosts, vibe and location! Gorgeous home.
Stayed 1 night in Jan 2019
Response from Susan on 27 Feb,2019
Thank you, so much!

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So wonderful I stayed longer
I don't want to brag too much about Julietta House to keep it all to myself for my next return but this is a gem. Susan and Rick are lovely and so helpful in every way making this Inn like staying at your favorite friend or family's summer (or in my case winter) house. Amazing in every way.
Stayed 4 nights in Oct 2018

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hosts were very friendly and helpful with local site suggestions. Juliette House is in convenient walking distance to Gloucester, the harbor and food restaurants. A lovely historic home; comfortable and quiet. Enjoyed our stay there.
Stayed 1 night in Sep 2018