gmina Zapolice Holidays

Air condition did not work. We got another room and air condition still did not work. Booked as room with breakfast included, but was told that we have to pay for breakfast

Expect a 5 star experience

The location is great, you step out of the hotel and you are in Castle Square looking at the Royal Castle. The room was clean, good shower with plenty of hot water. I was on the third floor room 33 which had a great view of Castle Square. If you have a room facing the square make sure you bring earplugs because the street noise and bands playing music can be extremely loud. There is no elevator so just stairs to think of if that’s an issue. I was okay with it. There was no safe in my room or air conditioning. I had their breakfast the first morning,it was good but I thought overpriced and only attended once. They claim to have a 24 hour front desk but most of the time nobody is there. The morning that I departed I had to pay for my one breakfast but nobody was at the front desk at about 3:00 and 3:30 am. I did ring the bell. I had to pay for it later which created a bit of a problem.

The staff speak English and are professional and friendly. The hotel's location is super convenient. The restaurant downstairs is very good and well-priced. The downsides: the rooms are dated. The room's A/C is unreliable and inefficient. There is no fan in the bathroom. The carpet is dreary. The room is small. The breakfast buffet is expensive and mediocre.

Staff was very friendly and helpful.