Outdoor pool, open 8 AM to 8:30 PM, pool loungers
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Reviews of Backpackers In Paradise Resort

2.5 out of 5
Backpackers In Paradise Resort
40 Peninsular Drive, Surfers Paradise, QLD

Reviews

6.2
Rating 10 - Excellent. 26 out of 201 reviews" "
Rating 8 - Good. 64 out of 201 reviews" "
Rating 6 - Okay. 48 out of 201 reviews" "
Rating 4 - Poor. 28 out of 201 reviews" "
Rating 2 - Terrible. 35 out of 201 reviews" "

5.8/10

Cleanliness

6.8/10

Staff & service

5.8/10

Amenities

5.8/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

8/10 Good

Adrian

Liked: Cleanliness
Overall good experience. My matress was terrible though. Definitely need an upgrade. Other than that, thank you for the stay!
Stayed 1 night in Mar 2024

4/10 Poor

Etienne

Liked: Staff & service
No good free wifi, good area
Stayed 1 night in Jan 2024

2/10 Terrible

Darly

Disliked: Cleanliness, property conditions & facilities, room comfort
Everything super dirty, the kitchen the worst
Stayed 2 nights in Jan 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

2/10 Terrible

David

Disliked: Staff & service
Stayed 3 nights in Jan 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
health hazard
This place is a health hazard. Really disgusting and the whole place stinks (from mould I reckon). There were stains on towels and sheets, fan was not working.
Stayed 1 night in Dec 2023

2/10 Terrible

Kam Tong

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

2/10 Terrible

Vincent

Disliked: Staff & service, amenities
Terrible hostel. Noisy in the mornings blaring music at 6am and policy on no drink is crazy. Thry took my drink through i bought for the next day and i wasnt drinking it in the hostel. Rude staff too. avoid !
Stayed 1 night in Nov 2023
Response from Team BiP on 11 Nov,2023
We are clear about our alcohol policy during check in. Reception does not open until 8:30 am which means no music is played at 6 am. We understand it might be a retaliatory review because of the alcohol policy but it could be avoided if you followed our rules. Thank you for understanding.

2/10 Terrible

Anita

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Hostel. Water was leaking from Sealing and sinks are so small that you won't be able to wash your face or hands. All the Dust all over the room no cleanness. Congusted beds and No AC. I won't recommend to any one.
Stayed 4 nights in Oct 2023

6/10 Okay

Monica

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Convenience to beach access. Pillows were almost flat and real hard mattress.
Stayed 1 night in Aug 2023

10/10 Excellent

Lisa

Stayed 1 night in Aug 2023

6/10 Okay

Jaelen

Liked: Cleanliness, staff & service
The hostel was decent but a few things that stuck out was that the light in my bathroom didn't work and the Wi-Fi was terrible, even with an access code or paid plan. The common area outside got very loud at night, which made it hard to sleep for someone like me who is early to bed and early to rise. I wish there were some indoor common areas to stay in. With everything outdoors, it was too cold to be out there during the evening hours (I visited in July). Overall, not the worst hostel I have stayed in. Staff was very friendly.
Stayed 7 nights in Jul 2023

4/10 Poor

Tateki

Disliked: Cleanliness, staff & service, property conditions & facilities
It’s what you get for the price, I guess. You can’t control your guests.
Stayed 3 nights in Jun 2023

2/10 Terrible

federico

Disliked: Cleanliness, property conditions & facilities
The most dirty room I've ever been. Disgusting.
Stayed 1 night in Jun 2023

6/10 Okay

DIEGO

Disliked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Jarrod

Liked: Cleanliness, staff & service, amenities
Whilst this was convenient for my purposes, in that I was only there for a limited time, I did find it frustrating that the designated smoking area was between the main entry and reception area, meaning there was no option but to walk through it. Having said that, the designated non-smoking area was full of smokers as well. Also, no control over "quiet" time after midnight. Loud partying still going on until 2-3am on all 3 nights I was there. If you are a partying smoker, perfect for you :)

8/10 Good

sara

Business traveller
Liked: Staff & service
Disliked: Cleanliness
It's a party hostel, which is all good! just make sure you expect a lot of mess and a lot of noise, but you get what you pay for, its the cheapest hostel in surfers! and does have good hang out spaces but again there will always be people drinking and being rowdy.
Stayed 4 nights in Mar 2023

2/10 Terrible

Georgios

Stayed 1 night in Feb 2023

8/10 Good

Michael

Stayed 5 nights in Jan 2023

8/10 Good

George, Brampton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, very friendly staff

10/10 Excellent

YEOUNSEOK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Team BiP on 11 Nov,2023
Thank you for choosing us!

8/10 Good

Madison

Liked: Cleanliness, staff & service, amenities
Stayed 5 nights in Nov 2022

6/10 Okay

Irwin

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
For an apartment I would have expected better
The receptionist was rude and offhand The room 2 of the windows could not be closed, the main light in the living room kept blinking. there was no television in the apartment
Stayed 1 night in Oct 2022

2/10 Terrible

Jessica

Stayed 4 nights in Oct 2022

2/10 Terrible

Loretta

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited parking. My car had eggs thrown at it while parked on the street out front. Cleanliness was poor. I was charged twice. Once my lady minute then a second time by the hotel on checkin
Stayed 1 night in Sep 2022

4/10 Poor

David

Disliked: Cleanliness, property conditions & facilities
The property is quite well located, being only 10 minutes walk from the beach and shopping/ The Receptionist was bright, pleasant and helpful. The accommodation (double bed room) was not impressively decorated, and one broken window, had been boarded over. The Booked Continental Breakfast did not exist. The structure of the adjacent rooms looked extremely tatty and curtains opposite rooms were grimy and paintwork in extremely poor condition. The room was very cold, with no form of heating ... I literally slept in bed, with my clothes on ...
Stayed 1 night in May 2022

6/10 Okay

David, Hughes

Liked: Cleanliness
Not a bad option for a backpackers in Gold Coast.
Stayed 1 night in May 2022

10/10 Excellent

Stephanie L

Stayed 1 night in May 2022

2/10 Terrible

Denai

Stayed 1 night in Apr 2022

2/10 Terrible

carol

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Single female placed in a 4 bed dorm with men! when i asked to move from this scary situation, the receptionist complained that it was my fault that had occurred, as i had not clicked at booking site that i wanted gender specific. Thing is, no such choice was presented that i could see on the website. I was then moved to a dorm on 10 women. 1 toilet and one roll of toilet paper for all!!!!!!!
Stayed 1 night in Mar 2022

2/10 Terrible

Hayley

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
so bad we didn't even stay the night, the boy at reception was not welcoming or friendly at all
Stayed 1 night in Feb 2022

2/10 Terrible

Dale

Disliked: Staff & service, amenities
Will never go back again
Stayed 2 nights in Jan 2022

2/10 Terrible

philip

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hostel in surfers
Wasn’t able to check in
Stayed 1 night in Nov 2021

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing couple days off!!
Excellent customer service!! Need more bin I the dorm room and offer a variety more tap beer like ginger beer in the bar please!!
Stayed 1 night in May 2021

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing except value, waiting for check in half hour, no attention in reception, no answer on phone
Stayed 1 night in Feb 2021

6/10 Okay

Mikael

Nothing beyond expectations
Everything was as expected. Cleanliness, service etc.. The atmosphere however was very flat during the entirety of my stay. Staff were nice though. Would probably try and go somewhere a bit livelier next time around.
Stayed 4 nights in Dec 2019

4/10 Poor

Mariana

Travelled with group
Disliked: Cleanliness, room comfort
The location is great, but the accommodation is not good. Reeeeealy noise with people talking all the night outside and you can hear everything in the other room (terrible acoustic). Also, not too clean.
Stayed 2 nights in Nov 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were really friendly and good organised nights out :)
Stayed 6 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice with pool, pool tables, ping pong table, TV showing sports games and a nice sun lounge. The people staying were loud until early in the morning and slamming beds but i guess it was just a rowdy rugby team that stayed over that night. Other than that the stay was pleasant for the money!
Stayed 4 nights in Sep 2019

8/10 Good

Gregory

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good atmosphere and affordable enjoyed the fun we had playing table tennis nice community feel!
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities
Thew was know indoor eating apart from that every other thing was fine
Stayed 5 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly, great location. Strange and funky smell to the room. parking was pot luck (some days could park outside, other days had to park miles away). Overall value for money.
Stayed 3 nights in Aug 2019

4/10 Poor

Verified traveller

Stayed 2 nights in Jul 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Photo of room and the blurb totally misleading,at check in staff tried to charge me twice,had to struggle up old skinny staircase,had to explain to cook who spoke very little english re breakfast,one toilet and shower to service four double rooms,slum lord...mmm
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Good hostel and good staff. Only issue was that we were on the ground floor and there was a room above us and there was a group of people arriving at 2am and it was really noisy coz of the old wood floor. You could hear every step and word they said. Otherwise the hostel was great. Good kitchen, bar and a small burger shop attached with cheap food/drinks. Staff were really nice and helpful. Facilities are good maintained.
Stayed 1 night in Jul 2019

8/10 Good

Kaybix Holdings

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 6 nights in Jun 2019