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Reviews of Ipanema Holiday Resort

3.5 out of 5
Ipanema Holiday Resort
2865 Gold Coast Highway, Surfers Paradise, QLD

Reviews

7.0

Good

Rating 10 - Excellent. 92 out of 412 reviews" "
Rating 8 - Good. 140 out of 412 reviews" "
Rating 6 - Okay. 80 out of 412 reviews" "
Rating 4 - Poor. 65 out of 412 reviews" "
Rating 2 - Terrible. 35 out of 412 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ben

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Marty on 8 Apr,2024
Thank you for the review Ben! We're very happy to see you've enjoyed your stay with us!

6/10 Okay

Alex

Stayed 10 nights in Mar 2024

8/10 Good

Ernst

Liked: Cleanliness, amenities, property conditions & facilities
The unit was excellent, and very clean. Just found limited reception hours, different to motels I have stayed in and needed to adjust, but staff were excellent
Stayed 2 nights in Nov 2023

10/10 Excellent

Jake

Travelled with partner
Liked: Cleanliness
My partner and I had a wonderful stay. The room was amazing, the view was fantastic. There were a couple of things we didn’t like, like there being no communication in any adds about a safety deposit and our toilet was broken. The shower was not built for people who are over 5ft5. Other than that we had a really nice stay.
Stayed 2 nights in Sep 2023

10/10 Excellent

Karlos

Liked: Cleanliness, amenities, property conditions & facilities
Very great and simple check in process, no issues at all and very flexible check in time. Loved the hotel veiw and will be staying here again.
Stayed 2 nights in Sep 2023

6/10 Okay

Glen

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Unfortunately I was not given access to the wifi. This impacted my stay significantly as I booked expecting Wifi so I could work. Used a lot of my own data. Was advised with Wifi
Stayed 4 nights in Sep 2023

10/10 Excellent

Biju

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2023

8/10 Good

Emily

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spacious rooms and plenty of space, large tv, large shower, nice view from 3 balconies. Good kitchen, traffic noise was consistent but ok to sleep. Beds very firm in main room but singles much softer and easier to sleep on. Parking was super easy for the area compared to other hotels. Rail in the bath shower was lose and couldn't use it so used other shower in second bathroom which was large and spacious. Good accomodation for price and location. Reception was nice.
Stayed 6 nights in Aug 2023

8/10 Good

Tim

Stayed 5 nights in Jul 2023

6/10 Okay

Olga

Disliked: Cleanliness, property conditions & facilities
Not going to stay here again
Stayed 7 nights in Jun 2023

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2023
Response from Ipanema Reception on 27 Mar,2023
Hi Michael,Thanks for the 5 Star Review! Hope to welcome you back again soon.

8/10 Good

Greg

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Close to Surfers Paradise Spa didn'e work
Stayed 3 nights in Nov 2021

2/10 Terrible

Tammara

Stayed 1 night in Nov 2021

8/10 Good

Rodney

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Nov 2021

4/10 Poor

Joseph

Business traveller, Travelled with family
Disliked: Cleanliness
Dirty, cigarette smoke
Positives: The pool and lobby area are nice. The rooms are large in size. The staff members are friendly and communicative. We had a room on level 6. Dirty: When we moved in, the room had not been cleaned properly. There was dirt inside the bathtub, we asked TWICE for this to be cleaned and both times the cleaner came past, claimed it was cleaned but a simple wipe of the finger on the bath tub revealed this was not the case. We were handed a vacuum to clean the floor ourselves. There is mould on the walls of the bathroom. Cigarette smoke. The common area of level 6 had a strong stench of smoke every evening, which made its way under the door into the room. At night, I woke up with my eyes watering with the smell of cigarette smoke, and left the room with my infant to get some fresh air. If we walked bare feet on the carpet in the bedroom, we were left with dirt marks on our feet. Clearly indicating the carpet was due for a proper clean. Both my infant child and myself had a flare of our eczema rash the day after our first stay, which miraculously disappeared the day after we left.
Stayed 11 nights in Oct 2021

2/10 Terrible

Joseph

Business traveller, Travelled with family
Disliked: Cleanliness
Stayed 2 nights in Nov 2021

8/10 Good

Alice

Liked: Cleanliness, amenities, property conditions & facilities
there wasn't enough under cover parking. It was clean and ok for what I needed it for and that was just to sleep as I was out all day
Stayed 3 nights in Nov 2021

8/10 Good

Allan

Travelled with partner
It was in a idea spot close to the beach and tram. The views from the 5th floor was amazing
Stayed 2 nights in Oct 2021

6/10 Okay

Jamie

Travelled with family
Disliked: Room comfort
Very Very Average
The property is average at best. Room size is excellent but its old. Strange things like queen bed made using single sheets and pillows were thinest I uave ever seen. We ended up buying ourselves pillows and a blanket for the stay. Ou reason we didnt make complaint was due to the low price we paid
Stayed 2 nights in Oct 2021

8/10 Good

Jeremy

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
All things considered, price, location, pool, gym and apartment features (full kitchen and laundry) it was generally good so no complaints. If it could be improved the main things that could be better are bedding (very hard) and floor surface cleaning quality. There were dirty surfaces and seemed like it hadn't been vacuumed or mopped in a long time.
Stayed 2 nights in Oct 2021

8/10 Good

David, Wollongong

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nobody at check in. Phoned number on reception window and caretaker arrived soon after. He was very pleasant and checked us in. We ended up with sea views, although we only paid for a basic 1 bed apartment. Nice surprise, taking into account the low rate we paid. Bed however is very soft and springy. We took our own pillows and a blanket, after reading other reviews about lack of bedding. We were glad we did as it was quite chilly in the evenings. Bedroom ceiling fan did not work, Air-con worked though. Good sized heated pool and spa and very clean. Cannot fault the amenities. Good value overall. Close walking distance to beach, tram stop and Surfer's main strip. Will stay again if rates are good.
Stayed 2 nights in Aug 2021

8/10 Good

Fediella

Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2021

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
too many things to dislike to list here!
Stayed 3 nights in Jul 2021

6/10 Okay

Douglas

Liked: Cleanliness
No wifi but very reasonable
We stayed 3 nights in a 1BR apt which was clean and had an outside eating area. Furniture was rather shabby but the bed was comfortable, private owner should really spruce it up and install wifi. Good location near Broadbeach and the nearby Darcy Arms pub does great meals. Secure underground parking and two lifts was a plus, so the price is fair value
Stayed 3 nights in Jul 2021

4/10 Poor

Verified traveller

Disliked: Cleanliness
Stayed 4 nights in Jul 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities
This property didn't feel right the minute I stepped into the foyer. Strangecpeople hanging around the outside.My room was located behind an old timber stained door. 1 key service 3 other internal doors. I thought that was strange. As I entered the smell was hideous. The white pillow with large orrange stains on it. Hair, dust, dirt on all surfaces. Kitchen surfaces dirty. Fridge disgusting smell. I don't think this place had cleaned in weeks/months. No toilet paper provided. I was to scared to go out and get food. I sat up on tge phone all night as I did not feel safe. I could here everything next door. I waited till morning after having a meeting locally. Upon my return I headed straight to reception and advised I would be checkimg out. The state of the room was not acceptable nor liveable. Below health standards. Let alone covid standards. 0 recommendation. It should not even be listed with any provider with these conditions. Not a great welcome GC.
Stayed 5 nights in Jun 2021

8/10 Good

Verified traveller

Liked: Cleanliness
Great location close to everything & friendly lady at check in. Apartment was spacious and clean for the price. Proper bedding needs to be added to bed there was only a fitted & flat sheet unsure why there is no doona but this needs to be added.
Stayed 2 nights in Jun 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Unfortunately for us the cleanliness of the room was not up to their usual standard and the pool pump was broken. Usually a good place for us to stay.
Stayed 2 nights in Jun 2021

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Amenities, property conditions & facilities
Our 1 bedroom apartment was great for the price we paid. Staff helpful and facilities good - pool, spa, sauna and BBQ area (didn't use gym). Location was great - on main road and close to the beach, Surfers and Broadbeach but room was still quiet. Cleanliness in apartment was only average but the bed was clean and comfortable. Overall, a great stay and good value. Would stay again.
Stayed 4 nights in Jun 2021

2/10 Terrible

Tayla

Disliked: Cleanliness, room comfort
Ipanema
WORST PLACE TO STAY HAS BED BUGS, HAIR IN BED, HAIR AND DIRT ALL OVER COUCH AND FLOOR, CANT CONTACT ANYONE NO ONE IS HELPFUL AT ALL
Stayed 5 nights in May 2021

6/10 Okay

Verified traveller

Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
Communication was friendly. Amenities good. Apartment needs updating
Stayed 2 nights in May 2021

6/10 Okay

Verified traveller

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Its old and the room was very run down, needs a good clean, cupboards didnt close, lamp was broken, toilet leaked water onto the floor. Amenities were lovely. Car parking was free amd simple to access. Location is great
Stayed 2 nights in May 2021

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, room comfort
Stayed 4 nights in May 2021

6/10 Okay

Verified traveller

Liked: Amenities
Disliked: Cleanliness
Stayed 3 nights in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Great accommodation for a very reasonable price. Staff were friendly, and the location was great. I will definitely stay again.
Stayed 2 nights in May 2021

6/10 Okay

Hayley

Stayed 4 nights in May 2021

10/10 Excellent

Verified traveller

Stayed 5 nights in Mar 2021

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2021

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Amenities
The property was nice although the cleaning staff need to do more. Not enough bedding only 1thin blanket reception was great also the spa was nice. Very quiet 20 min walk to surfers
Stayed 3 nights in Apr 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Apr 2021

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 5 nights in Apr 2021

4/10 Poor

Verified traveller

Stayed 4 nights in Mar 2021

10/10 Excellent

Nicole

Liked: Cleanliness, room comfort
Stayed 4 nights in Mar 2021

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
There was sand on the lounge, chair by the dining table the back was broken, chair in bedroom broken, the blinds were filthy, mouldy shower curtain, curtains in lounge room were dirty and mouldy. The bed was so hard I slept on the couch. The kitchen bench was dirty. This was the worst place I have ever stayed on the Gold Coast would not recommend it at all.
Stayed 2 nights in Feb 2021

6/10 Okay

Verified traveller

Travelled with partner
Liked: Amenities, property conditions & facilities
It was not very equipped. Had 2 cork screws, but no wine glasses. Very hard low bed. A little bit of a walk anywhere, have to catch the near by tram.
Stayed 3 nights in Jan 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jan 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Amenities, property conditions & facilities
The pool was great, beautiful views and so close to the beach!!
Stayed 1 night in Jan 2021

8/10 Good

Verified traveller

All good was disappointed we were on the 2nd floor of a high rise.
Stayed 2 nights in Jan 2021

8/10 Good

Verified traveller

Travelled with family
Friendly reception on arrival. Convenient location which suited us as we only stayed one night.
Stayed 1 night in Jan 2021